Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

WORTHLESS SCAMMERS! I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service e I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service employee annoyed my wife and I but let them do what they needed. Got a call 5 days later saying what issue was and I disagreed with them about it and they said warranty wouldn't cover it and they charged me a diagnostic fee of 130 dollars and said issue could be fixed for 1000 dollars plus labor costs. They would not give me my truck till I paid so I paid and took elsewhere and said I'll be back for a refund because service guy said if I prove them wrong they would refund me. They said issue was caused from neglect and or a pothole. 1- I do not hit potholes and neglect is impossible when in my owners manual I have not hit mileage yet to even get that part serviced yet. So i took it to another chrysler dodge ram dealership and told them of everything and they agreed that causes were ridiculous and they didn't even charge me for diagnostic and said issue was different and warranty did cover it. They printed me a paper to take back to nyle Maxwell to show proof they were wrong and get refunded and they refused to refund me on spot. Next business day I called and bugged till I spoke with someone higher up and 7 to 8 hours later I finally got refunded after dealing with this WORTHLESS place. Save yourself the trouble, headaches, time, false accusations, money, and disrespect from this place and go elsewhere! More

Just a typical Used Car Dealership My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again... My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again....I paid more because I didn't want to have to haggle. People were very nice, though. More

Just bad Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and the Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and them showing you something you didn't ask for. Not knowledgeable at all. Don't list vehicles as in stock, be told they don't have it, show salesperson the stock number only for it to be discovered as in stock. I thought the point of online shopping and conversations BEFORE walking in the door was supposed to alleviate the bs in person- wrong! Just overall bad experience. More

AC problem is back Picked up my truck yesterday and problem is back! Took my truck in Wednesday they replaced the evaporative coil, I guess that wasn't the problem becau Picked up my truck yesterday and problem is back! Took my truck in Wednesday they replaced the evaporative coil, I guess that wasn't the problem because the AC is back to hot air! More

Great Experience Had the check engine light diagnosed as well as a warranty check and brake work on 08 Charger. From the moment we walked in Nick, our service rep was Had the check engine light diagnosed as well as a warranty check and brake work on 08 Charger. From the moment we walked in Nick, our service rep was awesome. He stayed in contact with us and all was completed in a timely manner. Thanks for the great service! Kevin More

Very happy to finally own a wrangler. Josh helped me purchase something I can grow into. He helped me in selecting the proper options to keep my payment where it needed to be but als Josh helped me purchase something I can grow into. He helped me in selecting the proper options to keep my payment where it needed to be but also keep me happy long term. I will have fun in both the summer and the winter. This maybe my last car for a while. Ha ha, sorry to say that. Josh assisted me with taking off the front tops and storing them properly after we finished the paper work. I was laughing like a kid when I pulled out. The financial experience was very smooth! Thanks so much!!! More

Quick and Fast Service I took my wife's 2015 Dodge Challenger to the Nyle Maxwell dealership on 620 for a dash ABS warning light. I was able to schedule an appointment quic I took my wife's 2015 Dodge Challenger to the Nyle Maxwell dealership on 620 for a dash ABS warning light. I was able to schedule an appointment quickly over the phone and take the car in the next day. When I arrived to drop off the car, I was greeted quickly, and on my way back home. The car was fixed the next day, (a bad sensor), fixed under warranty. I picked up the car and was out of the dealership within 10 minutes of my arrival. I would recommend Nyle Maxwell dealership to anyone for service and purchasing a new car. More

2017 Jeep Purchase at T Nyle Maxwell. Best experience I have had at a car dealership. I highly recommend T Nyle Maxwell in Austin. Employees very friendly, upfront, to the point. I worked Best experience I have had at a car dealership. I highly recommend T Nyle Maxwell in Austin. Employees very friendly, upfront, to the point. I worked with Desha Thomas and she was great. More

Got approve for a new vehicle & was place in a Demo vehicle To start off my own bank approve me for the loan but I didn't know that until they sent me a letter stating the approval loan had expire. The finance To start off my own bank approve me for the loan but I didn't know that until they sent me a letter stating the approval loan had expire. The finance offer had me thinking he was going to place me in super nice vehicle. Come to find out the finance offer place me in vehicle that used for demo driving for Nyle Maxwel. My contract states that I received a brand new vehicle (not at all) Vehicle had 3,000 on it. So the Sirius satellite radio has been used by the worker I'm going to assume one of the worker activate .So they only want to give me 90days. I'll be contacting attorney ,my bank capitol 1 and Santander who I received the loan from. More

Awesome place We worked well with Lauren, Daniel, Robert and Carlos. Everything went smoothly and we got the cars we wanted. Lauren is very helpful as is Daniel in We worked well with Lauren, Daniel, Robert and Carlos. Everything went smoothly and we got the cars we wanted. Lauren is very helpful as is Daniel in finance More