Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Super fast great service! Nik got my car in and out in record time. Great dealership! I will definitely bring my car back in to them... Very friendly and professional. Nik got my car in and out in record time. Great dealership! I will definitely bring my car back in to them... Very friendly and professional. More

Service call to repair a safety recall. Not their fault there was a recall on my vehicle but they made it very easy for me. Gave me a rental while it was in the shop. Very friendly staff 😊 Not their fault there was a recall on my vehicle but they made it very easy for me. Gave me a rental while it was in the shop. Very friendly staff 😊 More

Service I went into to the dealership when the service department was already closed. Despite that fact, Chris Ayers was most courteous and helpful. He imm I went into to the dealership when the service department was already closed. Despite that fact, Chris Ayers was most courteous and helpful. He immediately discovered the problem with my car and set up an appointment for the service. Over the course of having the service done, Mr. Ayers stayed in touch with me updating me on the repairs being done and the cost. The car was ready for pick up at the time promised. It was also necessary for me to use the courteous car. That service was excellent as well! Mr. Maxwell, I want to commend you for the excellent choices you have made in hiring the very best employees and maintaining exemplary service. More

Easy to work with Salesman (Steve) was very accommodating and helpful in finding the correct vehicle. A demo was provided while vehicle was transferred from another loc Salesman (Steve) was very accommodating and helpful in finding the correct vehicle. A demo was provided while vehicle was transferred from another location and other item features were added. More

WORTHLESS SCAMMERS! I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service e I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service employee annoyed my wife and I but let them do what they needed. Got a call 5 days later saying what issue was and I disagreed with them about it and they said warranty wouldn't cover it and they charged me a diagnostic fee of 130 dollars and said issue could be fixed for 1000 dollars plus labor costs. They would not give me my truck till I paid so I paid and took elsewhere and said I'll be back for a refund because service guy said if I prove them wrong they would refund me. They said issue was caused from neglect and or a pothole. 1- I do not hit potholes and neglect is impossible when in my owners manual I have not hit mileage yet to even get that part serviced yet. So i took it to another chrysler dodge ram dealership and told them of everything and they agreed that causes were ridiculous and they didn't even charge me for diagnostic and said issue was different and warranty did cover it. They printed me a paper to take back to nyle Maxwell to show proof they were wrong and get refunded and they refused to refund me on spot. Next business day I called and bugged till I spoke with someone higher up and 7 to 8 hours later I finally got refunded after dealing with this WORTHLESS place. Save yourself the trouble, headaches, time, false accusations, money, and disrespect from this place and go elsewhere! More

Just a typical Used Car Dealership My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again... My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again....I paid more because I didn't want to have to haggle. People were very nice, though. More

Just bad Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and the Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and them showing you something you didn't ask for. Not knowledgeable at all. Don't list vehicles as in stock, be told they don't have it, show salesperson the stock number only for it to be discovered as in stock. I thought the point of online shopping and conversations BEFORE walking in the door was supposed to alleviate the bs in person- wrong! Just overall bad experience. More

AC problem is back Picked up my truck yesterday and problem is back! Took my truck in Wednesday they replaced the evaporative coil, I guess that wasn't the problem becau Picked up my truck yesterday and problem is back! Took my truck in Wednesday they replaced the evaporative coil, I guess that wasn't the problem because the AC is back to hot air! More

Great Experience Had the check engine light diagnosed as well as a warranty check and brake work on 08 Charger. From the moment we walked in Nick, our service rep was Had the check engine light diagnosed as well as a warranty check and brake work on 08 Charger. From the moment we walked in Nick, our service rep was awesome. He stayed in contact with us and all was completed in a timely manner. Thanks for the great service! Kevin More

Very happy to finally own a wrangler. Josh helped me purchase something I can grow into. He helped me in selecting the proper options to keep my payment where it needed to be but als Josh helped me purchase something I can grow into. He helped me in selecting the proper options to keep my payment where it needed to be but also keep me happy long term. I will have fun in both the summer and the winter. This maybe my last car for a while. Ha ha, sorry to say that. Josh assisted me with taking off the front tops and storing them properly after we finished the paper work. I was laughing like a kid when I pulled out. The financial experience was very smooth! Thanks so much!!! More