Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

2016 Jeep Wrangler service Alan was great and very accommodating in making sure that our service needs were met on our 2016 Wrangler. The repair was slotted for 1 day, but due t Alan was great and very accommodating in making sure that our service needs were met on our 2016 Wrangler. The repair was slotted for 1 day, but due to a recall that needed to be completed Alan called to let me know they would need it overnight. Alan arranged a loaner vehicle to be ready and waiting for me, and I was in and out quickly. Our Jeep was ready the following morning. Great job guys! More

Very efficient transaction Great experience! Russell was extremely helpful in finding us our vehicle. The finance department expedited the process and I was in and out in a shor Great experience! Russell was extremely helpful in finding us our vehicle. The finance department expedited the process and I was in and out in a short time. Great job to all involved! More

Bravo! Excellent customer service from the time we walked in until we drove off in our recently purchased car. Thank you to the entire Nyle Maxwell team! Excellent customer service from the time we walked in until we drove off in our recently purchased car. Thank you to the entire Nyle Maxwell team! More

Have your vehicle serviced here but don't buy from here Radio issue still happening after update from dealership. Attempted to speak to upper management but no relief from upper management as they refuse to Radio issue still happening after update from dealership. Attempted to speak to upper management but no relief from upper management as they refuse to talk to the customer that is having problems. Issue is software related per service manager Eric but FCA complaints states its a performance problem. Want radio replaced with Alpine Restyle. More

recall work Pleasant and professional people In the service dept tinge care of me compete with a rental. No hassle and work done in about 5 hours. Pleasant and professional people In the service dept tinge care of me compete with a rental. No hassle and work done in about 5 hours. More

Great Clark Yoder and Mr. B went out their way to get the vehicle we wanted and within our price range. We were very specific on what we wanted and they de Clark Yoder and Mr. B went out their way to get the vehicle we wanted and within our price range. We were very specific on what we wanted and they delivered... Excellent experience. More

Great experience at Nyle Maxwell! Awesome attention and service! Very impressed!From the minute I walked in, everyone was helpful and curtious! Will be back in a few weeks to get oil c Awesome attention and service! Very impressed!From the minute I walked in, everyone was helpful and curtious! Will be back in a few weeks to get oil changed and tires rotated! More

My Cherokee Kevin Ranft was quick to answer my phone call and offered a big trade on my brand new Jeep Cherokee. The staff was very friendly and Mr. B was super n Kevin Ranft was quick to answer my phone call and offered a big trade on my brand new Jeep Cherokee. The staff was very friendly and Mr. B was super nice! More

Exceeded my expectations Jonathan Kasper got my Jeep in super quick and got my battery replaced without hassle everything was quick and easy and truly exceeded my expectations Jonathan Kasper got my Jeep in super quick and got my battery replaced without hassle everything was quick and easy and truly exceeded my expectations this dealership stands above others and takes care of there customers they way a dealership should. More

Good Luck! Just moved to the area and we are a Chrysler/Jeep family and hoped that this would be our new dealer. I spent the day here. Found the Jeep I liked a Just moved to the area and we are a Chrysler/Jeep family and hoped that this would be our new dealer. I spent the day here. Found the Jeep I liked agreed on a price with the sales team. Found a babysitter and brought my wife back to finalize the deal. Sales Manager completely changed the AGREED UPON numbers and said nothing they could do. My salesman Anastasios was GREAT but unfortunately the sales management team messed up multiple times on the numbers. They agreed to the number then when I got back they said they couldn't do it. Then came back and said they could. Then came back 1 last time to say they couldn't. It was very unprofessional and embarrassing for them. I was not sold on a specific vehicle and would have been more than fine looking for something closer to my price point. Instead they lied and wasted my entire day. And the kicker on my way out they offered me a free tank of gas for my trouble! No thanks I wasn't here for free gas. I hoped to make an honest deal on a good vehicle and start a lasting relationship. Good luck finding that here. If anyone cares the last sales manager that took away the deal was Darren McKay. More