Back

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Austin, TX

4.1
401 Reviews

13401 Ranch Road 620 North

Austin, TX

78717

Directions

By Type

401 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

December 15, 2020

When I went to buy a 2021 Ram 1500 limited I was told I qualified for 84mo 0% APR. My sales person lied. No one gave a xxxx, they got their sale. (I was prepared for the loan that I got, and was thrilled a More

by BillTheCat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name, not looking to publicly attack him.
Dec 15, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

This is a concerning review to read, and it certainly doesn't sound like the transparent and accommodating service we pride ourselves on here. I assure you that it is never our intention to mislead our customers, and I would be more than willing to speak with you directly about your concerns. I would also like to speak with you about your steering wheel to ensure we resolve that for you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Heather M. - Executive Assistant to the GM - 512-493-8123

December 09, 2020

My husband and I were in the market for a new truck with specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! W More

by Garza’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Sam
Dec 09, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

A big thanks to you and your husband for trusting us with this purchase! We are delighted to hear that you received excellent service and a great deal. We appreciate you sharing so many kind words about Alan, Sam, and our Nyle Maxwell Chrysler Dodge Jeep Ram of Austin team! Safe travels in your new ride.

December 08, 2020

Very professional and very real! I was comfortable with him and he gained my trust! I would buy from him again! A winner not just a salesman!! More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren
Dec 08, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Jerry, thank you for taking the time to leave us this review. We are grateful that we got the opportunity to work with you here, and we will be sure to pass along your kind words. It looks like this review was intended to have a positive star-rating, but if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Heather M. - Executive Assistant to the GM - 512-493-8123

December 07, 2020

Best experience ever. Warren and his team from Nyle Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch More

by tomcrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Bolden
Dec 07, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Warren and the team delivered such a seamless service experience. Safe travels and we hope to work with you again at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin!

December 07, 2020

I was greeted by Melody, she was very happy and got our salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, More

by baddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALAN
Dec 07, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that Melody, Alan, and the team delivered such a successful purchase experience. We are wishing you many safe and happy miles in your new Dodge Quad Cab, and are looking forward to working with you again at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin!

November 17, 2020

Would only recommend if you’re trying to have a bad time. Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil, Ruul (sp?), Bob
Nov 17, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

I sincerely apologize for the miscommunications here. I would like to make sure that we get this all sorted out and taken care of for you. I’m going to connect with our Accounting office along with the Sales managers to ensure that the checks are being processed, but please don't hesitate to give me a call if needed. Thank you, Heather M. - Executive Assistant to the GM - 512-493-8123

November 12, 2020

Jeffrey Midence was a fantastic sales representative. He worked tirelessly to get me a great deal on my Summit and win me over. Thanks Jeffrey! More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Midence
Nov 12, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Thank you for taking the time to review us, Travis! We appreciate your support and are thrilled to hear that Jeffrey earned your five-stars. Safe travels in your new vehicle, and we hope to see you back at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin!

November 04, 2020

Warren Bolden helped me from start to finish buying my brand new Jeep! All the staff were very helpful, kind and attentive to all my needs. Overall best service! Very pleased! More

by Jazzy.lindsay38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Bolden, Lauren Hintz (LJ), Jessica Runnels
Nov 04, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Congratulations on your new vehicle! It is fantastic to hear that Warren delivered such a seamless purchase experience. Safe travels and we hope to see you back at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin for your first oil change!

October 27, 2020

Excellent top notch service and repair. Customer service is friendly and professional. Service representative communicated every step of the way. Would highly recommend Nyle Maxwell!! More

by M2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Oct 27, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Thank you for the review! It was our pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Austin, and if you ever need anything else, don't hesitate to come back and see us again!

October 13, 2020

I’ve been having my vehicles serviced here at Maxwell Dodge for over 10 years and their service department as well as their customer service is and has been excellent. More

by Hemi man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Whitney, and Eric
Oct 13, 2020 -

Nyle Maxwell Chrysler Dodge Jeep Ram of Austin responded

Hi Hemi - Thank you for taking the time to review us! It is fantastic to hear that you are so confident in the Nyle Maxwell Chrysler Dodge Jeep Ram of Austin team. We appreciate your business over the last 10 years and hope to work with you again down the road!

...
18
...