Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX
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401 Reviews of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
When I went to buy a 2021 Ram 1500 limited I was told I qualified for 84mo 0% APR. My sales person lied. No one gave a xxxx, they got their sale. (I was prepared for the loan that I got, and was thrilled a qualified for 84mo 0% APR. My sales person lied. No one gave a xxxx, they got their sale. (I was prepared for the loan that I got, and was thrilled about 0%APR). They offered to sell, and install a backflip 2 tonneau cover for $1299, tried to convince he it was a good deal. I got the better bakflip MX4 for $950 on Amazon I installed it in 30 min. If you use these guys go in knowing the price you are willing to pay and stick to your guns. I hope their service dept is better. Steering wheel is creaking after 3 weeks. More
My husband and I were in the market for a new truck with specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! W specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! We were able to work together to get a good deal which later turned out to be a great deal on our new vehicle. We were also helped by Sam, who eased our minds by providing us with answers to our questions. Both my husband and I were pleasantly surprised by the entire process! From the warmth of the people there to their knowledge in their departments. The Lord willing, we will definitely come back here for our next vehicle purchase. Highly recommend! More
Best experience ever. Warren and his team from Nyle Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch Rd 620 N, Austin, TX 78717 More
I was greeted by Melody, she was very happy and got our salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, did not mind going on a few test rides. He got our payment and sales price exactly as discussed. The finance manager got us in and out quickly. He did sell us a warranty and explained the necessity. Overall we walked away with our Dodge Quad Cab very happy and for the fist time in all the cars I have bought, this is hands down the best overall car buying, and trading in experience. If I decide to buy another vehicle, it will be at Nyle Maxwell. More
Would only recommend if you’re trying to have a bad time. Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues with it (tire sensor issue and a visibility issue with the rear window). When signing paperwork, the two issues were not documented. However, my salesman ASSURED me these items would be fixed by the dealership when I brought it back for service the following day. When I brought it back for the service appointment, I was informed they would not be able to fix the rear window issue and I would have to take it somewhere else (approx. $180-$210 out of pocket). I spoke to the sales manager, who informed me he had no idea of the agreement between myself and my salesman. He said he would correct this by sending me two “referral checks”, which would cover the majority, if not all, of the repair. I was told I should receive them within two weeks. The two weeks came and went: no checks. I called the dealership, spoke to the Accounting department: no record of my agreement with the Sales Manager. After another round of phone calls, I am now waiting for checks (again). I would not have purchased the vehicle if I had known these items couldn’t have been fixed. More
Warren Bolden helped me from start to finish buying my brand new Jeep! All the staff were very helpful, kind and attentive to all my needs. Overall best service! Very pleased! brand new Jeep! All the staff were very helpful, kind and attentive to all my needs. Overall best service! Very pleased! More
Excellent top notch service and repair. Customer service is friendly and professional. Service representative communicated every step of the way. Would highly recommend Nyle Maxwell!! is friendly and professional. Service representative communicated every step of the way. Would highly recommend Nyle Maxwell!! More
I’ve been having my vehicles serviced here at Maxwell Dodge for over 10 years and their service department as well as their customer service is and has been excellent. Dodge for over 10 years and their service department as well as their customer service is and has been excellent. More