Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

The salesman, accessories manager, and dealer manager were all extremely professional, polite, and honest. They provided a low- stress, enjoyable experience. All our needs and questions were addressed. were all extremely professional, polite, and honest. They provided a low- stress, enjoyable experience. All our needs and questions were addressed. More

I was getting ready to purchase a new Jeep Gladiator through this dealership. They utilize a third party vendor to process registrations. The vendor was charging a fee that I am not required to pay and through this dealership. They utilize a third party vendor to process registrations. The vendor was charging a fee that I am not required to pay and when I brought this to their attention, they pulled their offer on the vehicle. I will find another dealer, but this seems to be a poor way to conduct busiiness hence the poor rating More

Warren Bolden helped me order a car and gave me excellent service. The dealership matched discounts from other dealers and were very honest about when the car would come in. I went to 4 dealers in total, one service. The dealership matched discounts from other dealers and were very honest about when the car would come in. I went to 4 dealers in total, one said zero discounts, ha, I walked away laughing, the other in Dallas said we don't let people test drive our performance cars even if your going to buy it that day, and the third said ordering the type of car I am buying might take months because they are allocated to dealers so just because you order it does not mean you will get it, it could be 4 months, again I left laughing. None of that mattered once I got to Nyle Maxwell and spoke to Warren and their team. They ordered the car and it came in ahead of the timeframe they gave me, around 5 weeks even during Covid. They kept to the pricing we discussed, applied the rebate and when I arrived to complete the transaction Warren immediately handed me the keys and said take it out for a test drive, before we did the paperwork. There was no goofing around with financing or add ons, all team members were open and honest, I loved the Experince and am 100% satisfied! I highly recommend these folks for your next car. More

I went in to get a appraisal on my car that was valued at 13k through Kelly blue book because I wanted to upgrade to a new car. I was in for a rude awakening only to find out that they would only give me 6k 13k through Kelly blue book because I wanted to upgrade to a new car. I was in for a rude awakening only to find out that they would only give me 6k for my vehicle with no explanation on why the two values were significantly different. Then I was told by the sales rep that they would take 1k off of the price to try to accommodate. My vehicle was is in near perfect condition. More

When I went to buy a 2021 Ram 1500 limited I was told I qualified for 84mo 0% APR. My sales person lied. No one gave a xxxx, they got their sale. (I was prepared for the loan that I got, and was thrilled a qualified for 84mo 0% APR. My sales person lied. No one gave a xxxx, they got their sale. (I was prepared for the loan that I got, and was thrilled about 0%APR). They offered to sell, and install a backflip 2 tonneau cover for $1299, tried to convince he it was a good deal. I got the better bakflip MX4 for $950 on Amazon I installed it in 30 min. If you use these guys go in knowing the price you are willing to pay and stick to your guns. I hope their service dept is better. Steering wheel is creaking after 3 weeks. More

My husband and I were in the market for a new truck with specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! W specific qualities, we were able to find an option at this dealership. My husband was helped by Alan, who was absolutely kind, patient and awesome! We were able to work together to get a good deal which later turned out to be a great deal on our new vehicle. We were also helped by Sam, who eased our minds by providing us with answers to our questions. Both my husband and I were pleasantly surprised by the entire process! From the warmth of the people there to their knowledge in their departments. The Lord willing, we will definitely come back here for our next vehicle purchase. Highly recommend! More

Very professional and very real! I was comfortable with him and he gained my trust! I would buy from him again! A winner not just a salesman!! him and he gained my trust! I would buy from him again! A winner not just a salesman!! More

Best experience ever. Warren and his team from Nyle Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch Maxwell Chrysler Dodge Jeep Ram of Austin are the best. If your looking for a new vehicle ask for Warren Bolden he is the man. 13401 Highway, Ranch Rd 620 N, Austin, TX 78717 More

I was greeted by Melody, she was very happy and got our salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, did not mind going on a few test rides. He got our payment and sales price exactly as discussed. The finance manager got us in and out quickly. He did sell us a warranty and explained the necessity. Overall we walked away with our Dodge Quad Cab very happy and for the fist time in all the cars I have bought, this is hands down the best overall car buying, and trading in experience. If I decide to buy another vehicle, it will be at Nyle Maxwell. More

Would only recommend if you’re trying to have a bad time. Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues with it (tire sensor issue and a visibility issue with the rear window). When signing paperwork, the two issues were not documented. However, my salesman ASSURED me these items would be fixed by the dealership when I brought it back for service the following day. When I brought it back for the service appointment, I was informed they would not be able to fix the rear window issue and I would have to take it somewhere else (approx. $180-$210 out of pocket). I spoke to the sales manager, who informed me he had no idea of the agreement between myself and my salesman. He said he would correct this by sending me two “referral checks”, which would cover the majority, if not all, of the repair. I was told I should receive them within two weeks. The two weeks came and went: no checks. I called the dealership, spoke to the Accounting department: no record of my agreement with the Sales Manager. After another round of phone calls, I am now waiting for checks (again). I would not have purchased the vehicle if I had known these items couldn’t have been fixed. More