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Novato Chevrolet
Novato, CA
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137 Reviews of Novato Chevrolet
Service for recall As usual, bringing my 2017 Volt to Novato Chevrolet was an easy and pleasant experience. I was late for my appt. to get a fuse replaced due to a recal As usual, bringing my 2017 Volt to Novato Chevrolet was an easy and pleasant experience. I was late for my appt. to get a fuse replaced due to a recall, and they accommodated me anyway. Even plugged the car in when they were finished so I could do the trip from Berkeley using only electricity. People are friendly and helpful and I would recommend this dealer to anyone. More
Service visit Just stopped to leave a Thank you to the service team @ Novato Chevrolet. Came in because water was getting into my new 2017 Malibu. Greg in service c Just stopped to leave a Thank you to the service team @ Novato Chevrolet. Came in because water was getting into my new 2017 Malibu. Greg in service came out to greet me and quickly noticed my 3rd brake light was loose. I left to work and not even 1 1/2 later my car was ready. Went to pick it up and no charge! He said I didn’t deserve to pay when I’ve barley owned the car for about a month, which is awesome! Would also like to hank Candice for reaching out to make sure my service experience went great. I told her they didn’t have time to change my plate brackets because they were so busy but we set up a day for me to get them put on and they did. Couldn’t ask for a better FIRST visit. More
A Pleasant Buying Experience Went to test drive a new Bolt. Sales rep was friendly and quite knowledgeable of the vehicle. At end of test drive, no pressure to sell and I was th Went to test drive a new Bolt. Sales rep was friendly and quite knowledgeable of the vehicle. At end of test drive, no pressure to sell and I was thanked for coming in as I said I would think about the vehicle and possibly return the following week. I called several days later after deciding on the Bolt. When I went in the vehicle was ready for me to look at. The dealer presented a price and I countered with another offer which they took. I was a repeat customer. There was never any hassle. Upon completion of paper work and making payment, there was a through review of the vehicle given by sales rep. The car was even delivered to my home as my wife could not drive our vehicle. Very good experience with this dealership More
Jeep wrangler My husband and I saw the jeep online and wanted to take a look. When we saw that it didn't have leather, I was disappointed and pretty much wanted to My husband and I saw the jeep online and wanted to take a look. When we saw that it didn't have leather, I was disappointed and pretty much wanted to leave. But then the sales person offered a leather upgrade option for only $995. That seemed more than reasonable. Once we got past that, everything flowed efficiently and with transparency- no need to haggle and we felt we could trust that we were being taken care of. More
Chevy BOLT Purchase Alina and her team was great. Everyone was very courteous. We got the car we wanted at the price we wanted. We would highly recommend this dealer. Alina and her team was great. Everyone was very courteous. We got the car we wanted at the price we wanted. We would highly recommend this dealer. More
Bought a suv Excellent car sales lady finance and management persone, 2008 Ford SUV clean very pleased from start to final sale I'd highly recommend this Navajo ch Excellent car sales lady finance and management persone, 2008 Ford SUV clean very pleased from start to final sale I'd highly recommend this Navajo chevy More
Novato Chevrolet review Very friendly staff and nice lobby to wait while my vehicle is being serviced. I wish they had a body shop for service so I would not have to go to a Very friendly staff and nice lobby to wait while my vehicle is being serviced. I wish they had a body shop for service so I would not have to go to a body shop. More
Novato Chevy Everyone was great no pressure to buy. Really enjoyed the visit and would purchase from them again. The big the second car we have bought from them. Everyone was great no pressure to buy. Really enjoyed the visit and would purchase from them again. The big the second car we have bought from them. More
Great Buying Experience We just leased our second vehicle in the last month from Novato Chevrolet. First was a Chevy Silverado, and the second was a Chevy Equinox. Fantastic We just leased our second vehicle in the last month from Novato Chevrolet. First was a Chevy Silverado, and the second was a Chevy Equinox. Fantastic experience and Alina, our sales consultant, was terrific. She's friendly, easygoing, patient, knowledgeable and offers no pressure or BS. Kudos to John also for his flexibility and willingness to give us a great deal with no haggling or hassle. We highly recommend Novato Chevrolet! More
Great Service Purchased a new Spark through Costco. Process was quick and painless. Staff was courteous, friendly and knowledgeable. Adam took care of us from the i Purchased a new Spark through Costco. Process was quick and painless. Staff was courteous, friendly and knowledgeable. Adam took care of us from the initial callback to the free tote bags and mugs at the very end. Would definitely recommend them to anyone looking to buy a Chevy. More