Northwest Hyundai

I was in today and purchased a 2014 Azera and worked with Burl Franklin. He was very professional, knowledgeable and helped me make the right choice for me. He never pressured me to make decisions I did no Burl Franklin. He was very professional, knowledgeable and helped me make the right choice for me. He never pressured me to make decisions I did not feel comfortable with and helped me complete my purchase. Very happy with the service I received today working with Burl Franklin. More

Great experience I was referred to Hub by a friend in hopes that Mike would help me to get a reasonable price and good experience for buying myfirst car. I was very ha I was referred to Hub by a friend in hopes that Mike would help me to get a reasonable price and good experience for buying myfirst car. I was very happy with the help I received. The salesman Chris Torres was kind and easy to work with. I didn't experience the intimidating tactics I had seen other places. Chris was easy going and I felt very comfortable as he explained the pricing. I would definitely recommend this dealer. I'm very happy with my car and the price I paid for it. More

Fernando was very professional and friendly. He worked with us to get the payments within our budget and to get us a fair amount for our trade in. He showed me how to sync our phones with the Blue tooth with us to get the payments within our budget and to get us a fair amount for our trade in. He showed me how to sync our phones with the Blue tooth and answered all of our questions with knowledge of the vehicle. More

This is the first time I have been to a dealership where I felt my concerns were important. We were meet by Clarence , and he went way beyond to make us comfortable. Thank you for making this purchase a Ple I felt my concerns were important. We were meet by Clarence , and he went way beyond to make us comfortable. Thank you for making this purchase a Pleasant one! THANK YOU HUB HYUNDAI!!! More

The General Manager, John Lowe, makes you feel at home right from the start. One of the best dealership GMs I have encountered in all of North and West Houston. Top 2, actually. Fernando and Francisco right from the start. One of the best dealership GMs I have encountered in all of North and West Houston. Top 2, actually. Fernando and Francisco were very patient and understanding to purchase a vehicle from sales personnel. I highly recommend anyone who is looking for a great new Hyundai or a quality used car. Hub Hyundai truly exemplifies excellence, from the receptionist to the sales floor to financing. You're in caring hands at Hub Hyundai. More

Salesman, Jim Holsen was very friendly and informative. Answered all my questions with a lot of patience. He made me feel at ease instead of nervous about buying a new car and I believe he got me the best Answered all my questions with a lot of patience. He made me feel at ease instead of nervous about buying a new car and I believe he got me the best deal possible and got me into a car that I was really wanting to own. I would highly recommend him and your dealership too all my friends and family. More

Our lease was up on a 2011 Elantra which we had gotten from Hub originally. We had decided on a Sonata and went in to close he deal. The original salesman we had been working with was ill that day and from Hub originally. We had decided on a Sonata and went in to close he deal. The original salesman we had been working with was ill that day and Robert was extremely helpful. We are now the proud owners of a 2014 Sonata GLS and it is gorgeous. More

Thanks Ryan Jimmy. Love my new vehicle. Best car buying experience ever. Thanks Hub Hyundai. You have a great team. Keep up the good work. experience ever. Thanks Hub Hyundai. You have a great team. Keep up the good work. More

Jordan very knowledgeable and worked with all our needs. Manager Ryan Miller was very helpful in pricing. I appreciate the efficiency of the HUB Hyundai dealership. Manager Ryan Miller was very helpful in pricing. I appreciate the efficiency of the HUB Hyundai dealership. More

I was shopping for a new Hyundai, due to the review and other owner's comments. But it became a nightmare really quick. I was told by NorthFreeway Hyundai in the Houston area, that the car that I was loo other owner's comments. But it became a nightmare really quick. I was told by NorthFreeway Hyundai in the Houston area, that the car that I was looking for is in stock. So I drove about an hour to get to the dealership, and deal with a new salesman that really don't anything about the product, no less where the car was when I arrive. He walked all over the car lot looking for the vehicle, but after all the test drive and providing all the info. There was no negotiation what so ever. He looks like he not even interested to sell the car. No manager shows up to finish and nobody care if I but the car or not. Never return this dealership. If they treat you like this before the purchase, think what would happen after the purchase. Second nightmare. I was told by an internet manager at Ron Carter Hyundai Clear lake that they have the vehicle that I was looking for and she offered an internet price that was suppose to be real? I have spoken to her twice on the phone to insure that there is no game playing with offer, and she reassure me that there is no game playing and the vehicle is real and she has the key in her hand. Because I told her that I don't want to drive 1 1/2 hr. just to play game with the purchase of the vehicle. So I drove out to the Ron Carter location, and of-course she is not there, and someone else will be taken care of me. Right!!! In come the salesman and I show him the email that supposedly the internet manager send me with the price and everything. At that point I was told that it doesn't include anything, so the price will be higher. How much higher would you think? Full sticker plus TTL. What a shock, because I was told by the internet manager that it will not be the case. But long story short. It ended up that I was told by another supposedly sales manager, that the eprice doesn't exist, there is no such thing. because they can't sell the car at that price. What a joke. (ANOTHER BUYER BEWARE) So I was giving up on the Hyundai vehicle, and wrote to the Hyundai North America and file a complaint. But I know there is nothing they can do. But When I was about to give up. Cornelius Ita with Hub Hyundai on 290, send me an email, so I thought there goes another scam. So I called him and he verify the price and everything. So I said what the heck. I went out to the dealership that same day, and Cornelius was super friendly and helpful..He gave me the best deal and took good care of my purchase. The end result is I am now a new owner of a 2013 Hyundai Veloster Turbo. Thanks to Cornelius Ita. highly recommend to buy car from this guy. Mr. Pham in the Finance department is also another outstanding staff at the Hun Hyundai location. He help me get a great deal and a great rate. Super easy to deal with and work with. The last and only thing I can say is Thanks a whole bunch Hub Hyundai on 290. Again with staffs like this, the dealership is highly recommended for future purchase. More