Northwest Hyundai
Houston, TX
Filter Reviews by Keyword
By Type
626 Reviews of Northwest Hyundai
Excellent Purchase Experience I was able to purchase a vehicle that fit my families needs as well as budget with a no pressure sales team. After driving my last Hyundai for 10 yea I was able to purchase a vehicle that fit my families needs as well as budget with a no pressure sales team. After driving my last Hyundai for 10 years it was a pleasure to receive such a great experience a second time. More
Excellent Service My overall experience was great the staff was great it was my first time buying a car and I had no problems the salesperson Stephen Price was awesome My overall experience was great the staff was great it was my first time buying a car and I had no problems the salesperson Stephen Price was awesome More
Happy Customer My experience was great!! They helped me find the right car for me. I will be going back when it's time to purchase another car. My experience was great!! They helped me find the right car for me. I will be going back when it's time to purchase another car. More
My experience "Although some of my responses to the questions may reflect somewhat negatively on the salesperson (Carlos), in fact I was very pleased with our exper "Although some of my responses to the questions may reflect somewhat negatively on the salesperson (Carlos), in fact I was very pleased with our experience. Carlos was very straightforward, informative, and helpful, did not try to push a bunch of extras or get us to buy a vehicle that did not suit our needs. I would definitely like to deal with him again in the future. On the downside, I noticed that on the hand-written ""total cost"" sheet that showed the agreed-upon price along with the tax, title, license, and other fees/costs, the grand total did not match the sum of the listed costs. The total was $299 more than what the numbers added up to. I questioned that difference, and it turned out that it was due to someone automatically adding in (sneaking in??) a dealer service (window vin etching). I don't know who filled out this sheet. I suspect this is done with all vehicles at this dealership, and I did not like that in the least. Even when we went to the finance person to sign the paperwork and pay, when he brought up the charges it still had the extra $299 included, so I ended up having to ask multiple times to have this charge removed from the total. I believe Jordan Azar was our finance person, and he was very accommodating and nice, and this experience was very positive. But I was not pleased with whoever filled out that ""hand-written final costs"" sheet. I would like to come to this dealership again when I am ready to buy another vehicle for my younger son, however if I recommend this dealership to anyone I will definitely let them know about the ""hidden"" charges that will be attempted." More
Satisfied Customer Enjoyed my experience at HUB Hyundai, everyone was very professional and helpful. They ensured I got exactly what I wanted in a vehicle. I couldn't Enjoyed my experience at HUB Hyundai, everyone was very professional and helpful. They ensured I got exactly what I wanted in a vehicle. I couldn't be more pleased. More
Great dealer. Great vehicle. Cordial and courteous sales staff. Honest financing. Impressed with introduction to staff, and very likable young salesman Roushan. He delivered car t Cordial and courteous sales staff. Honest financing. Impressed with introduction to staff, and very likable young salesman Roushan. He delivered car to our home as so we wouldn't have to drive back. More
Great This place is fantastic. I will send more customefs here rveryday. Robert Muller is fantastic. Everyone helped me get into my new car. Cant thank you This place is fantastic. I will send more customefs here rveryday. Robert Muller is fantastic. Everyone helped me get into my new car. Cant thank you enougb. More
My Review I enjoyed the process of getting my vehicle from this dealership. It is my second time coming to this location. I hope others get to enjoy this experi I enjoyed the process of getting my vehicle from this dealership. It is my second time coming to this location. I hope others get to enjoy this experience like I did. More
Great Car Buying Experience I was able to go in, get the exact car I wanted and the experience was quick and painless. Really appreciated the service I received. I also went back I was able to go in, get the exact car I wanted and the experience was quick and painless. Really appreciated the service I received. I also went back to get tint on my windows and the service team was so nice and friendly. Great experience all around! More
Waynette Dodd Everyone at the dealership was very helpful and friendly especially Austin and Alex who were my salesmen. I was completely satisfied with my experien Everyone at the dealership was very helpful and friendly especially Austin and Alex who were my salesmen. I was completely satisfied with my experience ans as stated in the survey I will recommend to others. More