Northwest Hyundai
Houston, TX
Filter Reviews by Keyword
By Type
626 Reviews of Northwest Hyundai
Great experience I enjoyed my experience at hub Hyundai. Henry and his associates took time with me and really helped understand my car and what I was looking for. I I enjoyed my experience at hub Hyundai. Henry and his associates took time with me and really helped understand my car and what I was looking for. I would highly recommend hub hundai. More
New hyundai This dealership will take very good care of you and ensure that you have the right vehicle for you and your family. They also try very hard to get you This dealership will take very good care of you and ensure that you have the right vehicle for you and your family. They also try very hard to get you the price you are looking for. More
FRAUDULENT STAY AWAY! WILL SUBMIT FRAUDULENT PURCHASE ORDER unfortunately my vehicle was totaled in the recent flood. I came in last week because this dealersh STAY AWAY! WILL SUBMIT FRAUDULENT PURCHASE ORDER unfortunately my vehicle was totaled in the recent flood. I came in last week because this dealership advertised they could assist flood victims with loaner cars because rental companies were out of vehicle. I had explained over the phone that i was inquiring on their advertisement about the flood assistance program and they confirmed they did in fact have this program. So I came in and told the person up front why I was there. I was not ready to purchase a vehicle yet as i was still going through the claim process but wanted information about the flood assistance program. I filled out a form which they said they needed on file their system and if i was given a loaner. and was assured SEVERAL times they would not run my credit or anything of the sort unless I had selected to purchase a vehicle. WELL the sales associate assisting me Carlos Barboza took it upon himself to submit a purchase order to a lien holder for a vehicle I NEVER even looked at or discussed. Thankfully the bank called to confirm the purchase order and was kind enough to send me the proof. This purchase order had all my information, amounts for a vehicle and even had hand written adjustments and a signature. I went in and spoke to a sales manager Mark who apologized and chocked it up to an error due to sloppy handling. It is very hard to believe it was and error. How does someone hand sign a purchase order without even confirming who's information it contains? Last time I checked that was fraud. DO NOT trust this dealership clearly they are trying to take advantage of the flood victims. More
Best deal in town The sales and fiancé dept was awesome. They were very helpful in getting me the right car and deal I could get. Will tell all my friends and family to The sales and fiancé dept was awesome. They were very helpful in getting me the right car and deal I could get. Will tell all my friends and family to go to Hub and see Ronald, Troy, and Steve. More
Chris & Mitchell Are The Best! Chris was a great sales guy and his co worker Mitchell was so very helpful also. I would send anyone I know to them because they are very professional Chris was a great sales guy and his co worker Mitchell was so very helpful also. I would send anyone I know to them because they are very professional and knowledgeable about the vehicles. I have been to many dealers but by far these two guys where the best. Absolutely amazing experience! More
Buying a car Everyone helped as best and as fast as they could my time spent there was very worth wilde I would definitely go again and looking forward to a long b Everyone helped as best and as fast as they could my time spent there was very worth wilde I would definitely go again and looking forward to a long business relationship More
Great experience with no pressure. Alex was awesome! He wasn't interested in just selling a car; he took the time to make sure all of our needs were met. If you need a new car, come see Alex was awesome! He wasn't interested in just selling a car; he took the time to make sure all of our needs were met. If you need a new car, come see Alex! More
Awesome!! Sales person very attentive, friendly and listened to all my questions. He wasn't pushy or aggressive...I would recommend this dealership and sales pe Sales person very attentive, friendly and listened to all my questions. He wasn't pushy or aggressive...I would recommend this dealership and sales person to friends and family More
Review buying two cars at the same time I bought two cars at the same time and in one case the dealer try to sell me a car with more than 4500 miles as a new car. That is unacceptable. I bought two cars at the same time and in one case the dealer try to sell me a car with more than 4500 miles as a new car. That is unacceptable. More
Excellent dealership First time buying a car was a great experience at this dealership. Papa John went above and beyond to make sure we were satisfied. We love our new Hyu First time buying a car was a great experience at this dealership. Papa John went above and beyond to make sure we were satisfied. We love our new Hyundai Sonata. More