Northwest Hyundai

Easy does it The sales process was easy and smooth. I would buy here again and recommend others to do so as well. I'm not sure how the service department operate The sales process was easy and smooth. I would buy here again and recommend others to do so as well. I'm not sure how the service department operates at this time since I just took delivery to the car. Otherwise, i would touch on that piece too. More

Review of a repeat customer It has been over 7 years since the last vehicle I purchased from Hub Hyundai. I have bought 6 new cars and 2 used cars from this location and I have It has been over 7 years since the last vehicle I purchased from Hub Hyundai. I have bought 6 new cars and 2 used cars from this location and I have always been pleased with the people I work with and the customer service I have received. Troy O'Neal is the reason I keep coming back. He has been there well over 20 years and no matter who else works there I know that if he is there I will be pleased with the experience. I will continue to go back to Hub Hyundai for any purchases I am looking for in the future. More

Haggling over a price is always interesting. Twice after being told "this is their lowest price", they came down and ended up after two weeks of haggling at over a price is always interesting. Twice after being told "this is their lowest price", they came down and ended up after two weeks of haggling at the price I originally offered. Could have saved a lot of time if they just came back with something reasonable to begin with. More

Daniel Sweeten and Robert Rea gave my wife and I attention. Daniel and Robert knew the answers to our questions, patiently listened to us, did not pressure us in any way, and offered what we wanted to buy. So, Daniel and Robert knew the answers to our questions, patiently listened to us, did not pressure us in any way, and offered what we wanted to buy. So, what is there not to like? This is our second Hyundai. More

Second Hyundai very pleased I enjoyed my experience at Hyundai and the people that helped me with the purchase of my car. They were fast, knowledgeable, and friendly. I would def I enjoyed my experience at Hyundai and the people that helped me with the purchase of my car. They were fast, knowledgeable, and friendly. I would definitely recommend someone buying from this dealership.I feel that the terms were explained to me so that I understood them. More

Great Car and Great Salesperson My salesperson was very knowledgable and asked good questions. He listened to my concerns and was helpful in finding the car that I needed. Will be a My salesperson was very knowledgable and asked good questions. He listened to my concerns and was helpful in finding the car that I needed. Will be a repeat customer! More

Long The time that it took for the transaction to happen was to long. But worked out, had a pin to use for a discount and they were trying to avoid using The time that it took for the transaction to happen was to long. But worked out, had a pin to use for a discount and they were trying to avoid using this discount with many excuses. More

Best price and deal Get great deal and features. I would recomend to any body to visit Hub hyundai. You will get good rebate and service. Go for test driving and enjoy. Get great deal and features. I would recomend to any body to visit Hub hyundai. You will get good rebate and service. Go for test driving and enjoy. More

Worst Customer Service Experience EVER!!! I am beyond disappointed with the service I have received from Hub Hyundai of Houston. I have been dealing with the same service issues for over two I am beyond disappointed with the service I have received from Hub Hyundai of Houston. I have been dealing with the same service issues for over two years. I have tried reaching out to several different service associates even on up to the GM, but have reached no solution to my issues. The most recent issue has been going on since early October, and Hub has yet to come to a conclusion. They have been avoiding my phone calls. I have offered several different solutions, and even agreed to one solution that I was not initially wanting to do. But just trying to move on, I agreed. They then came back and told me they could not do what THEY had initially proposed. Again, VERY, VERY disappointed with everything this dealership has had to offer. I would not recommend them to my worst enemy! More

Service Great service provided from ronald and Adam. They made purchasing a vehicle not as stressful as other dealer ships. Thanks guys! Pricing was fair and Great service provided from ronald and Adam. They made purchasing a vehicle not as stressful as other dealer ships. Thanks guys! Pricing was fair and within budget. More