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Northwest Hyundai

Houston, TX

1.9
626 Reviews

19300 Northwest Fwy

Houston, TX

77065

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626 Reviews of Northwest Hyundai

April 19, 2017

Teller Mr. Papa is friendly to the customer all the time, when I met him at the Dealer, He services me very nice and got the good price for me and the custo More

by mkim4012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PaPa John
Apr 20, 2017 -

Northwest Hyundai responded

Thank you for the feedback. Mr. Papa is a great addition to our team and we are glad you had the opportunity to work with him. We look forward to working with you again if you ever have any automotive needs. Best, Troy Oneal - GM - y2203@aol.com

April 19, 2017

Purchase of Vehicle 'I am very happy with my new Outlander; even though my original interest was in a Hyundai since I have had two from you in the past. Shane was More

by Boop
Recommend Dealer
Yes
Employees Worked With
Shane Salinas
Apr 20, 2017 -

Northwest Hyundai responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Troy Oneal - GM - y2203@aol.com

April 14, 2017

Another loyal customer review Keep on moving forward. Besides, the dealership is in close proximity to my golf club so that I could bring in my car for maintenance service, play go More

by jinpark48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papa John
Apr 16, 2017 -

Northwest Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this wonderful review. Please come visit us if you need anything else, be it service or sales. Best, Troy Oneal - GM - y2203@aol.com

April 14, 2017

My New Tucson I wasn't even looking to purchase a new vehicle as I just came in for service but Stephen and Richard showed me some options for a new Sonata and an S More

by leslie.spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Deemer, Steve Price
Apr 16, 2017 -

Northwest Hyundai responded

Congratulations on your Tucson! We are pleased to hear that you had an excellent experience with Stephen and Richard. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Troy Oneal - GM - y2203@aol.com

April 14, 2017

My New Sonata Stephen Price did a great job in asisting me in getting my new 2017 Hyundai Sonata sport!! I am loving it!! Him and his team worked very hard to get m More

by ebaby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Deemer, Steve Price
Apr 16, 2017 -

Northwest Hyundai responded

We appreciate your great review and recommendations! We are pleased to hear Stephen and the team did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Enjoy your new 2017 Hyundai Sonata sport! Best, Troy Oneal - GM - y2203@aol.com

April 13, 2017

Average sevice After getting approved with my own credit union my wife and myself together, dealership decided to put me on the deal by myself excluding my wife. and More

by jesusflores25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David sweeten
Apr 13, 2017 -

Northwest Hyundai responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Troy Oneal - GM - y2203@aol.com

April 12, 2017

Kiaya's Kar I love my new car and I am glad Stephen was able to meet all my car needs while delivering professional,courteous and knowledgeable service. I highly More

by kiaya0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
Apr 13, 2017 -

Northwest Hyundai responded

Kiaya, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Troy Oneal - GM - y2203@aol.com

April 09, 2017

Outstanding customer service Daniel was my salesperson! He did a great job working with me on a deal that left us both feeling good about the transaction. The dealership works More

by Chasjones23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeten
Apr 13, 2017 -

Northwest Hyundai responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Daniel. Please let us know if we can ever help you in the future. Sincerely, Troy Oneal - GM - y2203@aol.com

March 29, 2017

Customer Service Troy the General Manager was very attentive in resolving an issue we had with a used car we had just purchased. The issue was resolved to our satisfa More

by dmw77429
Customer Service
Recommend Dealer
Yes
Employees Worked With
Troy Oneal
Apr 13, 2017 -

Northwest Hyundai responded

We appreciate you for letting others know about your experience at Hub Hyundai of Houston. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

March 28, 2017

Flavia's Birthday SUV I love my new Hyundai Santa Fe Sport. Thanks to Stephen Price for helping me get my 21st birthday gift. I will definitely recommend my family and frie More

by flaviacapossofernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
Apr 13, 2017 -

Northwest Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that Steve was so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

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