Back

Northwest Hyundai

Houston, TX

2.1
620 Reviews

19300 Northwest Fwy

Houston, TX

77065

Directions

By Type

620 Reviews of Northwest Hyundai

June 08, 2017

Excellent Experience The process was timely, smooth, and very upfront with all of the pricing and negotiations. The vehicle was delivered to me as agreed in clean fashion More

by laydbackrat81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Valarezo
Jun 09, 2017 -

Northwest Hyundai responded

Congratulations on your new vehicle and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Troy Oneal - GM - y2203@aol.com

June 06, 2017

Great experience enjoyed the overall salesman of the mr . Franklin great atmosphere good stock of cars to choose from.enjoyed the overall experience great More

by bljpriest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Burl Franklin
Jun 07, 2017 -

Northwest Hyundai responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Burl was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Regards, Troy Oneal - GM - y2203@aol.com

June 05, 2017

Went for a test drive, didn't have the car I have been searching for a new automatic Elantra Sport to test drive. I went on the Hub Huyndai website and saw they had one in their inventory. So More

by agiuoco
Customer Service
Recommend Dealer
No
Employees Worked With
Ivania Garzona
Jun 07, 2017 -

Northwest Hyundai responded

We are truly sorry to hear of your recent experience with our sales center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation. Regards, Troy Oneal - GM - y2203@aol.com

June 02, 2017

Great first car experience I came to HUB Hyundai to purchase my very first brand new car, and my experience was absolutely great. Everyone was so helpful and worked at a profess More

by pjjarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 05, 2017 -

Northwest Hyundai responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and helpful. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Regards, Troy Oneal - GM - y2203@aol.com

June 01, 2017

Nice Staff did a great job finding me the car I wanted and matching the price I needed. Daniel was straight forward and honest. Overall it was a pleasant e More

by leslie.jamail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 02, 2017 -

Northwest Hyundai responded

Leslie, Daniel is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, Troy Oneal - GM - y2203@aol.com

May 25, 2017

Stephen Price is Awesome! This is my third purchase and I will recommend him to anyone looking to purchase a vehicle. I Will remain a loyal customer! More

by jasminxg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Richard, Steve Price
May 26, 2017 -

Northwest Hyundai responded

I am very pleased to hear you had an awesome experience with Stephen. I couldn’t tell you how much we appreciate your loyalty and your continued business. If you need anything else in the future please feel free to come back and visit us any time! Best regards, Troy Oneal - GM - y2203@aol.com

May 25, 2017

Cathy's' car buying experience Great service and attention during my recent car purchase! I will definitely recommend Hub Hyundai to friends and family. Love my new 2017 Hyundai S More

by cathyprice80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Deemer, Finance Mgr., Bob Rea
May 26, 2017 -

Northwest Hyundai responded

Thank you for your kind words and for your recommendation, Cathy. I am happy that you left satisfied and that our team gave you that first class treatment. Until next time, enjoy driving your Sonata! Best regards, Troy Oneal - GM - y2203@aol.com

May 24, 2017

Wonderful experience! I had the best experience and actually got to enjoy the process without any worry or pressure! Thanks, Ronald V. Can't wait to buy another Hyundai fro More

by erika.e.adair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Valarezo, Bob Rea
May 25, 2017 -

Northwest Hyundai responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ronald and Bob were able to meet your needs. At Hub Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience is as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Troy Oneal - GM - y2203@aol.com

May 19, 2017

Octavio Rueda Octavio is an excellent Sales Consultant. He was friendly, but not pushy. He was knowledgeable about the Tucson and all of its features. He was eff More

by jheckhaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio Rueda, Carlos Barbosa
May 22, 2017 -

Northwest Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Octavio and our team were helpful during your visit and that you love your new Tucson. If you have any questions, please don't hesitate to reach out to us again. Regards, Troy Oneal - GM - y2203@aol.com

May 18, 2017

excellent My over all experience was excellent never felt pressured and all my questions were answered. The staff at the dealership were all friendly and helpfu More

by mjester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Barbosa
May 19, 2017 -

Northwest Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Troy Oneal - GM - y2203@aol.com

...
19
...