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Northwest Hyundai

Houston, TX

2.1
620 Reviews

19300 Northwest Fwy

Houston, TX

77065

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620 Reviews of Northwest Hyundai

November 01, 2017

Great service and beautiful cars I had a great experience working with Fernando Escobar he patiently waited on my decision cause I was very undecided on getting another vehicle also w More

by eddierubi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Escobar
Nov 02, 2017 -

Northwest Hyundai responded

What an enjoyable review to read!  It is reassuring to know Fernando provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Regards, Troy Oneal - GM - y2203@aol.com

October 20, 2017

Stress Free Great Customer Service from Kas to Ronald to John to Troy and the rest of the sales crew made my car purchase stress free and very enjoyable. Had gott More

by CUETO2E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kas, Ronald Valarezo, Troy Oneal, John Lowe
Oct 23, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Troy Oneal - GM - y2203@aol.com

October 19, 2017

Excellent Salesmanship My sales person Daniel Sweeton helped me in buying two cars. he was great overall. he worked me all the way from choosing the car up to pricing. defin More

by uzzi_316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeton
Oct 20, 2017 -

Northwest Hyundai responded

Thank you for your review and business as a customer. We appreciate your recommendation of Daniel and your kind words about your experience with him at our dealership. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

Oct 20, 2017 -

Northwest Hyundai responded

It was a pleasure to read about your two car-buying experiences. Congratulations on your new cars! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Daniel Sweeton provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Troy Oneal - GM - y2203@aol.com

October 13, 2017

Amazing My experience was amazing and my salesman Steve was truly an amazing sales man, and I'm truly glad he was my car salesman they were very accommodatin More

by yolandasmith114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
Oct 16, 2017 -

Northwest Hyundai responded

Thank you Yolanda, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Steve assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Regards, Troy Oneal - GM - y2203@aol.com

October 12, 2017

My new Hyundai Accent Thank you all God is good 😙 Steve did really good job really appreciate it and i really love my 2017 new car it drives really good. More

by wtammy729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
Oct 13, 2017 -

Northwest Hyundai responded

Congratulations on your new vehicle! Thank you for taking the time to share your feedback with us!  We are pleased to hear Steve did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

October 12, 2017

Great deal Took advantage of the great deal in the midst of Harvey hurricane aftermath. In addition, the friendliness and the way this deal was handled, meant a More

by abowie59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
Oct 13, 2017 -

Northwest Hyundai responded

We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Sincerely, Troy Oneal - GM - y2203@aol.com

October 11, 2017

Great Love the car sales people were great nice friendly . my salesman in and out real qiuck so i will recommend to all my freinds and family thanks More

by travis.cynthia47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeten, Jordan Azar
Oct 12, 2017 -

Northwest Hyundai responded

Thank you for leaving this awesome review and the recommendation! I will make sure to pass on your words to Jordan and Daniel. Regards, Troy Oneal - GM - y2203@aol.com

October 06, 2017

Car Purchase Employees were friendly and knowledgeable. Let me take a test drive and explained some of the features of the car. The car was full of gas. More

by cardinalcindy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio Rueda, Bob Rea
Oct 10, 2017 -

Northwest Hyundai responded

Thanks for your outstanding review! I'm glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Troy Oneal - GM - y2203@aol.com

October 05, 2017

Hub did it again Excellent service and customer service experience. The vehicle selection was great and the finance department did an excellent job of explaining all More

by eric.d.moffett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal, Steve Price
Oct 06, 2017 -

Northwest Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Troy Oneal - GM - y2203@aol.com

October 03, 2017

Avoid Hub at all cost - RUN, dont walk away from these peopl My Equus was scheduled for service a 7500 miles. Your dealership called, made an appointment for 10:00 am for October 3, 2017. I planned my day around More

by Bearden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George ?
Oct 06, 2017 -

Northwest Hyundai responded

That is not the kind of experience we seek to provide. Please contact me when you can so we can address this together. Regards, Troy Oneal - GM - y2203@aol.com

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