Northtowne Volkswagen

Outstanding Experience Buying experience couldn't have been better. Treated professionally and courteously by the entire staff along every step of the way. Would highly reco Buying experience couldn't have been better. Treated professionally and courteously by the entire staff along every step of the way. Would highly recommend to anyone. More

Easiest car buying experience I have ever had!!! My husband and I went to a VW dealership in Lees Summit. I told the salesman I was wanting either a Bettle, or a Jetta. He said there was no incentiv My husband and I went to a VW dealership in Lees Summit. I told the salesman I was wanting either a Bettle, or a Jetta. He said there was no incentives on the Bettles, and there was a on the Jetta's, and wouldn't even show me or let me test drive a bettle. So we started looking at the Jetta's talked me into the getting one with the smallest motor. I found one I liked we went in to see about what they could do with the rebates ect. They had 3 different salesman I believe come and talk about pricing and what I wanted my payment to be. I just wanted to know what the price of the car was, Im smart enough to figure what my payment was. After 3 hours of harassment, and talking me into a lease, which I didn't want, as they were typing up the papers for almost an hour I got my keys and title to my Jeep and left. Went to Northtowne VW, told them what I wanted, traded my Jeep, and my payment and financing was just what I wanted. Mike Lopez was my salesman, no pressure or trying to scam me on the price or rebates, or trade in. I have never bought a car so easy and stress free as I did today. Lynn Gronniger was the finance lady, she was quick and friendly and knew her job. I will definitely go back to buy another VW there again. More

Great Certified Pre-owned Experience! Just graduated college and have started my first professional career job so I was looking for something that is reliable and will last me a long time. Just graduated college and have started my first professional career job so I was looking for something that is reliable and will last me a long time. Couldn't have been more pleased with my decision to go here. Jerry Hall was a great salesman to work with as he made the car buying process as easy as it gets. With Volkswagen's CPO program I got a much better used car loan than I could have anywhere else. I highly recommend checking this dealership out as I know my family will consider them in the future. More

Mike Lopez and the entire team who helped us are amazing. We had started our search for a new Passat at a different dealer. After hearing nothing but excuses as to why the process was taking so long I said to We had started our search for a new Passat at a different dealer. After hearing nothing but excuses as to why the process was taking so long I said to my spouse "let's go to Northtowne VW" We were cordially greeted by Mike Lopez, who listened to our needs was able to get us into the car we wanted. Everyone from the general manager, the finance manager and our Sales Hero, Mike made the experience enjoyable. I have already told friends about the experience! We will absolutely return to Northtowne VW when the time comes to replace our older vehicle. More

Pleasant experience Frank Panattiere was very professional and helpful. I did not feel pressured, and was given a fair deal on the used car I purchased from this dealersh Frank Panattiere was very professional and helpful. I did not feel pressured, and was given a fair deal on the used car I purchased from this dealership. More

Great Experience I highly recommend this dealership, I had a no hassle buying experience. I called and spoke with a sales rep on Saturday afternoon, and when I arrive I highly recommend this dealership, I had a no hassle buying experience. I called and spoke with a sales rep on Saturday afternoon, and when I arrived after work the paperwork was ready to sign. I was finished in under 45 minutes. Jerry delivered my car on the 4th of July, and took the time to go over everything on the car! Great experience. More

Informative & helpful Jerry was great at communicating updates (via phone call & text message!) about my car throughout the car-buying process. He went over all the feature Jerry was great at communicating updates (via phone call & text message!) about my car throughout the car-buying process. He went over all the features of the car with me and pointed out many things I wouldn't have noticed myself! He made sure the car was in the cleanest condition possible and gave me a rental car to use as a convenience when it needed touch-ups not available the day I purchased it. Overall, it seemed he tried to make the process as seamless and easy as possible. I appreciate the thoughtfulness and help! More

My first VW! I had a great experience at Northtowne Volkswagen. Found a car on a weekend, thought until Monday & worked with very nice people especially Mike Lopez I had a great experience at Northtowne Volkswagen. Found a car on a weekend, thought until Monday & worked with very nice people especially Mike Lopez in sales. It's no wonder they are one of the most highy rated dealerships for sales & service. They answered questions thoroughly even calling the past owner for clarification. Stellar. More

Excellent services This is the third car we bought from Mike Lopez. And the reasons why we kept on coming back was Mike is very accommodating to us, services were excell This is the third car we bought from Mike Lopez. And the reasons why we kept on coming back was Mike is very accommodating to us, services were excellent and honest person. We also had friends that we recommended and bought cars in this dealership that was also happy. We'll definitely coming back in the next 4 years for our son's first car. We appreciate you Mike! More

My dream car After much internet searching, we stopped into Northtowne Volkswagen to see what they might have in stock. Jerry Hall came out and asked what we were After much internet searching, we stopped into Northtowne Volkswagen to see what they might have in stock. Jerry Hall came out and asked what we were looking for. I told him that I was looking for an older model Volkswagen Convertible Beetle. He told me that he had one around back. He said that he wasn't sure about what color scheme I was looking for, but it was red with a black top---my dream car. Even though the dealership was going to close soon, I took it for a ride. We tested out the heated seats, even though the top was down and played with all the buttons :). We returned the following day and also drove a newer model, but it wasn't my dream car. We signed papers and it was mine! The only sad part was they had only had in shop a couple days and it hadn't been detailed, the paint needed some touch up work and tint replaced on one window AND it was 5:00 pm on a Saturday and Monday was Memorial Day. So I had to wait a little bit, but now the car is truly mine! More