Northtowne Volkswagen

Above and beyond! Helen went above and beyond the call of duty! Not only did she get me the car I wanted and needed, she went out of her way to make me smile because I Helen went above and beyond the call of duty! Not only did she get me the car I wanted and needed, she went out of her way to make me smile because I was really down about having to get another car. She gives VW a good name. My experience was phenomenal. #VWgirl!🙋🏾👍🏾💗😍 More

A satisfied customer This was the third car I have purchased from Mike and he was able to keep me in the payment range I wanted to be. Mike has a great personality,is easy This was the third car I have purchased from Mike and he was able to keep me in the payment range I wanted to be. Mike has a great personality,is easy to talk to and he is very professional. I will buy my next car from Mike and refer my family and friends to him. More

Very pleasant experience! Helen was very helpful throughout the process. Good selection to choose from. Found what I was looking for. I enjoy driving my car as much as the expe Helen was very helpful throughout the process. Good selection to choose from. Found what I was looking for. I enjoy driving my car as much as the experience of buying it. More

Didi was fantastic He did everything he said he would and more. This has been the best buying experience ever. I would recomend all my friends and co workers to see him He did everything he said he would and more. This has been the best buying experience ever. I would recomend all my friends and co workers to see him for their next car. More

A Welcome Warmer Than A Mother's Embrace As I first entered the Northtowne Volkswagen parking lot I was blown away by the amazing vehicles that went on as far as the eye could see. Then Helen As I first entered the Northtowne Volkswagen parking lot I was blown away by the amazing vehicles that went on as far as the eye could see. Then Helen Perry walked right up to me with a warm welcome , the utmost respect for my wants in a new vehicle and the attitude of someone who truly cared about what was going to be best for me. I never once felt like I was at a dealership where someone just wanted to make a sale. After a few hours of test driving and searching I had finally zeroed in on the car I wanted to call mine. We sat in Helen's office and began to wheel and deal. I had a 2010 Potiac G6 to trade towards the new car, but it was in rough shape to say the least. The original offer was 200 for the trade, but Helen wouldn't let that be the final decision on this trade, she then came back with a 1,000 percent increase putting the new value of the old trade at 2K. The excellent customer service didn't stop there, I worked with Lynn Gronniger who went above and beyond all expectations to get me an interest rate along with a payment that I could keep up with without feeling like I had started to drown in payments. Needless to say, these are not only business women, but two amazing people will do everything in their power to ensure that you get the best vehicle with the best customer service at the greatest dealership in the world. More

Expert repair service after Jiffy Lube mistake When a Jiffy Lube tech failed to properly re-install skid-plate bolts after an oil change on my Tiguan, the experts at Northtowne Volkswagen found the When a Jiffy Lube tech failed to properly re-install skid-plate bolts after an oil change on my Tiguan, the experts at Northtowne Volkswagen found the mistake and replaced the lost and damaged parts. Lesson learned - the Jiffy Lube oil change fee was the same as what Northtowne would have charged if I had gone there first and got it done right - the first time! More

Great Experience! I have purchased 6 vehicles from Northtowne and the experience I had on each purchase was great. The dealership has a great inventory and everyone is I have purchased 6 vehicles from Northtowne and the experience I had on each purchase was great. The dealership has a great inventory and everyone is pleasant and helpful. Helen Perry was my sales associate on a 6 vehicles, she is great! Helen is why I keep coming back to the dealer to purchase vehicles. Their service department is great to, they fix it right the first time. Service Writer Phil, always takes good care of us. I highly recommend Helen and the dealership for both sales and service. Thank you! More

Helen was Great! I had been looking at cars for a while and I couldn't find what I was looking for. I decided to go see Miss. Helen because my family has bought cars f I had been looking at cars for a while and I couldn't find what I was looking for. I decided to go see Miss. Helen because my family has bought cars from her before. Miss. Helen was awesome and found the perfect car for me. I had full trust in her and I knew she would help me find the right car. More

Great Customer Service My family has been going to Northtowne Volkswagen for years because of their great customer service. They treat us like family. Helen Perry is the b My family has been going to Northtowne Volkswagen for years because of their great customer service. They treat us like family. Helen Perry is the best and Russ Fortner is fantastic. We called Russ and told him want we were looking for and got a call back in about an hour with a great deal. He handed me off to Helen Perry who we've worked with for years. Helen knew I was coming in from out of town and showed up early...on her day off...to make sure we were taken care of. I cannot find enough kind words to say about these folks. More

got a super deal all the way around with Mike Maher I had probably the best experience in the last 10 years buying and trading a car with Mike Maher. To start with, he is super low key, and is not about I had probably the best experience in the last 10 years buying and trading a car with Mike Maher. To start with, he is super low key, and is not about high pressure at all. From the moment we walked in, I felt like it was going to be a good experience. He let us test drive the used car we were interested in (a 2011 Infiniti EX 35) as much as we wanted and he didn't even feel the need to go with us. When we initially declined to purchase the car, he offered no pressure. After several days, went back and drove it again, and again he was gracious and said drive as much as you need to. Didn't buy then either. A couple of weeks later, called him back and he offered an even better price on the car we were looking at. Then took in our trade to be appraised, and even though it had some damage, he still offered a fair price. Got a good deal financing as well. So, bottom line, we were treated great the entire time and got a really good deal on both the purchase and the trade. The car we bought was everything advertised and more--it was in virtually flawless condition and yet we still got a great deal on it--below Kelley Blue Book. Mike Maher and the dealer would get 5 stars if I stopped here. However, a year later, an issue arose when I was trading the car I had purchased there at Northetowne VW from Mr. Maher (which had nothing to do with anything at Northetowne--the issue was the Missouri St. Louis dealer did not know how to obtain the title on a Kansas car where the title was held electronically), and I needed some help from him. He remembered us and offered his help more than a year later. Really impressive. If we still lived in the KC area, Mike Maher and Northetowne would be our first place to shop. Highly recommend this dealer and Mr. Maher. As already stated, this was by far the best car buying experience I've had in the past 10 years. If more dealers and salespeople were like this place and Mike Maher, the car buying experience would be better for a lot of people. One final positive thing. After we agreed on terms, it didn't take forever to actually do all the paperwork and close. The process was much quicker than at many other places I've bought cars. More