Northtowne Volkswagen
Kansas City, MO
Filter Reviews by Keyword
By Type
521 Reviews of Northtowne Volkswagen
The folks at Northtowne were very easy to deal with. Great communication, honest and fair pricing. I was treated great and will not hesitate to recommend folks to do business with them. Great communication, honest and fair pricing. I was treated great and will not hesitate to recommend folks to do business with them. More
Salesman was knowledgeable and friendly...not pushy. Buying process was easy and quick, in and out of the dealership in 3 hours. overall great experience. Buying process was easy and quick, in and out of the dealership in 3 hours. overall great experience. More
This is the second car Ive bought with Northtowne Volkwagen. I believe it's the 7th VW Ive owned. Needless to say Ive caught a bit of the Fahrfegnugen over the years. It's not as if there's a short Volkwagen. I believe it's the 7th VW Ive owned. Needless to say Ive caught a bit of the Fahrfegnugen over the years. It's not as if there's a shortage of dealerships from which to choose in KC. I chose Northtowne because I felt comfortable there. I loathe those high-pressure-sales car boot-camps with the lounge lizards lurking about that we've all been to. We didn't experience that with John. Actually, many salesman we were approached when we've come to meet with John have been pleasant as well. We will be back - hopefully for a CC if this year goes well. Best regards, Justin and Kimber Driggs More
I came into Northrowne expecting to find people that were "too busy" to fit my needs and I expected to be put on someone's to do list. Trey stepped in and really surprised me. I was unable to get the vehicle "too busy" to fit my needs and I expected to be put on someone's to do list. Trey stepped in and really surprised me. I was unable to get the vehicle I came in for originally but Trey wanted to make sure my experience was not only productive but also enjoyable. After seeing a few more vehicles I was able to pick a great used Jetta and Trey helped make the process go smoothly. I don't think I ever heard the word "no" come out of his mouth. I've been in sales for about 8 years and I felt no upsale pressure. I was very glad to get the car I did and Trey "pulled a few strings" to get me there. More
Mike was very helpful, answered all my questions and kept in good contact with me. When I finally came in after emailing with him for several weeks, he was very personable and low pressure. As far as my pas in good contact with me. When I finally came in after emailing with him for several weeks, he was very personable and low pressure. As far as my past car buying experiences, this was pretty painless and went smoothly. More
John Howe was friendly and courteous throughout the process of buying my new 2012 Jetta Sportwagen. We arrived at a fair price and my trade-in was appraised reasonably so were able to complete the deal process of buying my new 2012 Jetta Sportwagen. We arrived at a fair price and my trade-in was appraised reasonably so were able to complete the deal in about 2 hours. Overall impression was very favorable of the sales experience. I can't speak to the service side as I have not used the Service department yet. More
The overall experience was tremendous. Didi Lazarus treated my wife and family with utmost respect. I did not feel pressured or like a number. I am recommending Didi and the entire VW staff to everyo treated my wife and family with utmost respect. I did not feel pressured or like a number. I am recommending Didi and the entire VW staff to everyone looking to purchase a new car. GREAT JOB!! More
My overall experience with Northtown Volkswagan was great, it's not hidden that buying a new car can be a daunting task but everything went smoothly. In particular Michael Lopez was exceptional, he let great, it's not hidden that buying a new car can be a daunting task but everything went smoothly. In particular Michael Lopez was exceptional, he let me take my time and decide and was well informed about the car. I also had good experience with Jason at the parts and service department he too was very professional and knowledgeable, I want to thank Northtown VW for the great service!! More
I love Didi. He's the best. I love working with Northtowne as well. Would not go anywhere else and would definitely recommend this dealer/salesman to everyone I know. They are awesome - very poli Northtowne as well. Would not go anywhere else and would definitely recommend this dealer/salesman to everyone I know. They are awesome - very polite, professional, courteous and work very hard at and offer great customer service. They are top notch! More