Northtowne Volkswagen
Kansas City, MO
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521 Reviews of Northtowne Volkswagen
Very satisfied with our purchase; always want a better deal but that's expected. We have purchased several cars at this dealership.I believe five in all. deal but that's expected. We have purchased several cars at this dealership.I believe five in all. More
Northtowne VW had a wide range of quality used vehicles priced very competitive. We were very fortunate to find a vehicle we were interested in at this dealership. This was the most comfortable used vehi priced very competitive. We were very fortunate to find a vehicle we were interested in at this dealership. This was the most comfortable used vehicle purchase we have ever encountered. No pressure atmosphere, very knowledgeable, fantastic customer service, willingness to fill the customer’s needs, are just a few of their characteristics. We will definitely recommend Mike Maher to anyone interested in purchasing a vehicle! More
John and Lynn and the dealership were a pleasure to deal with and made things happen to the delight of my wife and me. They made the whole experience of buying a car a delight and not a dread. We recommend with and made things happen to the delight of my wife and me. They made the whole experience of buying a car a delight and not a dread. We recommend them highly! More
The dealer was not very pushy at all. My dad and I did a couple test drives and the dealer simple just let my dad and I take cars out on our own. This was great it allowed us to really talk over the car wit couple test drives and the dealer simple just let my dad and I take cars out on our own. This was great it allowed us to really talk over the car without having the dealer there trying to sell you on it, the car itself did the selling. The deal was very simple I just told him where I wanted to be for me to want to purchase the car, he didn't even try to get me up he simple said he would go talk it over with the his boss. He came back 5 minutes later and said they could make that deal happen. The rest was just filling out the normal paper work and then taking the car home. For this being my first time buying a car on my own it couldn't have been a better experience, I felt even though I was younger and a first time car buyer they treated me with the same seriousness as they would have everyone else. On top of that I feel they gave me a great deal on my car, so defiantly no buyers remorse on this end. More
Richard and Russ are the reason I will always shop at Northtowne and recommend it to family and friends. I will never go anywhere else as long as I can buy from them. Thank you Richard and Russ! Northtowne and recommend it to family and friends. I will never go anywhere else as long as I can buy from them. Thank you Richard and Russ! More
We purchased a new Passat almost 5 years ago from Helen at Northtowne. We just went back and bought from them again for the exact same reasons. They had the car we specifically wanted, they gave us a grea at Northtowne. We just went back and bought from them again for the exact same reasons. They had the car we specifically wanted, they gave us a great trade in price and they were a breeze to deal with! When we trade next time we will definitely go back to Helen at Northtowne! More
Mike Lopez and the management staff do everything possible to insure customer satisfaction is a reality. They are honest and sincere in their commitment to their Customers. possible to insure customer satisfaction is a reality. They are honest and sincere in their commitment to their Customers. More
Helen was one of the nicest sales people I have ever dealt with. She definitely wanted this to be my best car buying experience. If I had a request she made sure that she did everything she could to f dealt with. She definitely wanted this to be my best car buying experience. If I had a request she made sure that she did everything she could to fulfill it. I was blown away by her professionalism, her attention to detail and her genuine personality. I would recommend Helen to anyone looking for a car. More
I had previously rated this dealership with terrible comments, as my experience during the sale but after signing the papers was just horrible. I was asked to re-rate the dealer after they corrected is comments, as my experience during the sale but after signing the papers was just horrible. I was asked to re-rate the dealer after they corrected issues. After online complaining the dealership did work to make a better experience for me. After much back and forth, I am happy to say that they completed promises. My experience with Billy was quite positive and the shining light of the dealership. While he is no longer in sales, he certainly does a fantastic job of cleaning up problems from gone-wrong sales experiences. For this, I do hope that management recognizes his devotion to his work. All this said, I am quite happy with my new Sonata and it promises to hold up as a great car. More
Trey made the sales experience fun and enjoyable. He was very concerned on meeting my needs and he did. He was flexible, respectful, and I did not feel pressure at all to make the purchase. very concerned on meeting my needs and he did. He was flexible, respectful, and I did not feel pressure at all to make the purchase. More