Northtowne Volkswagen

Mike Lopez Customer service is number one...We do Mike Lopez Customer service is number one...We do business with Mike because he is knowledgeable, caring, and understand our needs and requireme Mike Lopez Customer service is number one...We do business with Mike because he is knowledgeable, caring, and understand our needs and requirement in dependable transportation. We return because of the professional, friendly staff of people in the Northtowne group. We find a group of people who are truly concerned about us. The entire experience sales, service, finance customer follow up are the best we have found in the Kansas City area. More

Both Tim, Didi and Lynn were absolutely excellent to work with, they made the process quick and easy which really helped my situation. I would highly recommend others to visit Northtowne VW. The car is perfe with, they made the process quick and easy which really helped my situation. I would highly recommend others to visit Northtowne VW. The car is perfect and I have truly enjoyed it. They will see me again in a few years when I come back to look into buying an VW SUV or another model VW. More

We were very pleased with our experience with Helen at Northtowne VW. She was very informative, straightforward and answered our questions directly. I really felt like she gave us a good deal and cut righ Northtowne VW. She was very informative, straightforward and answered our questions directly. I really felt like she gave us a good deal and cut right to the chase of what she could do. All the paperwork and financing went very easy with just the facts provided. Options were presented but felt it was my choice to decide. I really recommend you stop in if interested in one of their vehicles and seeking out Helen Perry. More

This was a great experience. Got everything sorted out via email before traveling from Michigan to pick up the car. Such an easy experience, couldn't have asked for more. via email before traveling from Michigan to pick up the car. Such an easy experience, couldn't have asked for more. More

The dealer was great to work with. I researched several vehicles I was interested in and was comparing those vehicles with their respective nada and kbb values. Nearly every dealer was significantly over- vehicles I was interested in and was comparing those vehicles with their respective nada and kbb values. Nearly every dealer was significantly over-priced. These guys actually WEREN'T, and even when I asked if they would be able to get within my price range anyway, they were able to work with me still and negiotiated to a fair price, from my perspective. Added bonus: the vehicle I purchased was a trade-in with over 100K miles and they replaced the water pump and timing belt after trade-in, both the repairs that owners of this vehicle say needs to occur at 100K. Basically, they did everything right and were great to work with. I didn't go through financing there since I paid cash, but I did work with one of their financing people to complete the transaction and he was great as well. They just didn't have that passive-aggressive, defensive culture that most dealers do. More

It was a pleasure to work with Helen, she took such good care of me, it was like I knew her for years. I would recomend her to anyone/everyone!! care of me, it was like I knew her for years. I would recomend her to anyone/everyone!! More

Didi made buying our new CC a fun memorable experience. Paul and I highly recommend Northtowne Volkswagon. We bought our last Passat here also and have always had great customer service with every employee Paul and I highly recommend Northtowne Volkswagon. We bought our last Passat here also and have always had great customer service with every employee we have encountered. More

I've always worked with Helen and feel confident she will give me the best deal and a trustworthy vehicle. She's always been very professional and very kind. I love working with her! will give me the best deal and a trustworthy vehicle. She's always been very professional and very kind. I love working with her! More

I could not have had a better experience anywhere or with anyone else other than Jim Best & Northtowne Volkswagon. My daughter purchased a car there with Jim a few months ago & I just recently purchased a ca anyone else other than Jim Best & Northtowne Volkswagon. My daughter purchased a car there with Jim a few months ago & I just recently purchased a car from him as well. He treated us like family, knows his cars & walked us through every step we needed in order to drive our new cars home quickly, efficiently & with a sense of stress free satisfaction. We will continue to be loyal customers! Need a great deal on an awsome used car? Go see Jim Best @ Northtowne Volkswagon. I would also like to add that Lynn Gronniger will get you through the paperwork process like nobody's business! Quick & efficient. More

My wife and I were in the market for a new, fuel efficient car. We were referred to Northtowne VW by friends who had purchased cars from them. We were specifically referred by our friends to Helen efficient car. We were referred to Northtowne VW by friends who had purchased cars from them. We were specifically referred by our friends to Helen Perry as the sales person they had used. What a great surprise and a great car buying experience. Everyone that assisted us from Helen, Lynn, to Grant White were helpful and professional during the purchase and trade-in process. During my on-line research for a VW Passat I found dealers that were nearer to my home, but I am glad I traveled a little further to Northtowne VW. More