Northtowne Volkswagen

Overall, the car buying experience was easy.. I felt that Michael Lopez treated me and my husband with the utmost respect. I was concerned that when we went to look at cars that we would be treated as that Michael Lopez treated me and my husband with the utmost respect. I was concerned that when we went to look at cars that we would be treated as not able to buy or not serious in buying based on our age. This was not the case at Northtowne VW! I am sure we will be back! Bliss More

I was looking for a car with standard features, performance above average and most importantly reasonable price. I came to Northtowne Volkswagen after visiting couple of the other VW dealership whe performance above average and most importantly reasonable price. I came to Northtowne Volkswagen after visiting couple of the other VW dealership where I was not convinced with the pricing. But after coming here , our Sales agent Mike Maher gave me a good price. Well, he didn't reduce the price as he already gave a good price and he made sure before selecting the vehicle I get the feel of the vehicle. Also the level of transparency was impressive when we discussed about the numbers. I would definitely suggest this dealership to my friends and family. More

Great first time car buying experience! Helen was very friendly and helpful with explaining everything to me. She did everything she could to help me get the car even with my not so great credit. I will d friendly and helpful with explaining everything to me. She did everything she could to help me get the car even with my not so great credit. I will definitely be coming back here for my next car! More

I was considering either this Volkswagen Passat or a Honda Accord from Honda at Tiffany Springs. I was on a time frame, as I am working out of state soon. My salesman at the Volkswagon dealership acte Honda Accord from Honda at Tiffany Springs. I was on a time frame, as I am working out of state soon. My salesman at the Volkswagon dealership acted quicker and cut to the chase so that I could go home with my car sooner. I will recommend everyone to shop at this dealership first, as they will get the best deal in a quick and timely manner. More

Our experience here at Northtowne VW was very positive. Mike Maher made us a really good deal when we were looking to trade in a 2011 VW Tiguan on a 2011 Infiniti EX 35. Price when buying or trading a car Mike Maher made us a really good deal when we were looking to trade in a 2011 VW Tiguan on a 2011 Infiniti EX 35. Price when buying or trading a car is obviously extremely important, but that is not the only reason for this rating. What really impressed us was the "low or no pressure" approach Mike took in handling the situation. We initially test drove the vehicle we ended up purchasing several weeks ago, but didn't initially buy it because we hadn't driven all the potential "contenders" we were considering. Mike accepted that we weren't ready then and didn't try to disrespect us by arguing with us. Instead, after we re-initiated contact after having driven all the other contenders, he then "sweetened the pot" by lowering the price and also making us a very fair offer on our trade. The net result was that we were actually able to buy "more car" than we initially thought we could because he made us a very good deal. Lynn in finance was extremely proficient and competent and handled all the financing details in a very short amount of time and managed to get all the various details correct the first time. In short, based on our experience, we would very much recommend this dealership to others. More

My experience with Helen Was a pleasure. The whole deal was quick and painless (not the norm in previous car purchases at other dealerships). Helen delivered everything she promised and I will be passing o was quick and painless (not the norm in previous car purchases at other dealerships). Helen delivered everything she promised and I will be passing on her praises to anyone that might be interested in buying a car from her. We walked into the dealership having not called ahead and I'm glad Helen made the effort to approach us. Thank You, Ryan Murray More

The sales and financing staff at Northtowne Volkswagon was very professional, courteous, and efficient. The whole deal including a trade-in was done in hours. Great experience. was very professional, courteous, and efficient. The whole deal including a trade-in was done in hours. Great experience. More

We came in to look at 2 different cars, Henry was extremely friendly and informative, he also worked with us over the phone and email to help xxxxx our trade ins before we even came to the dealership extremely friendly and informative, he also worked with us over the phone and email to help xxxxx our trade ins before we even came to the dealership. He was able to answer all of our questions and was wonderful to work with. We were in and out quickly, and got exactly what we wanted. Lynn was wonderful to work with, she was quick and got us the best rate, consisely explaning all of our options and paperwork, and was also very friendly. We would definitely recommend Northtowne VW again in the future, and look forward to going back in the future! More

Next time I buy a car or have friends looking to buy I Next time I buy a car or have friends looking to buy I will send them to Mike Lopez he was wonderful, best car buying experience Next time I buy a car or have friends looking to buy I will send them to Mike Lopez he was wonderful, best car buying experience More

The entire Northtown VW staff was very courteous and The entire Northtown VW staff was very courteous and helpful throughout my entire car search. The people were so friendly and helpful. Trey Hubbar The entire Northtown VW staff was very courteous and helpful throughout my entire car search. The people were so friendly and helpful. Trey Hubbard was the most sincere, knowledgeable and honest person I have ever met at any dealership. Trey and I talked for a while about my vehicle needs and then Trey made me a deal I could not refuse. I plan to tell my friends and family how helpful NorthtownVw and Trey are. More