Northtowne Volkswagen

Helen Perry was an excellent sales associate. And, Lynn Gronniger is the most efficient finance person I have ever met. Helen was sure to answer all of my questions, show me all of the cars that I wanted Gronniger is the most efficient finance person I have ever met. Helen was sure to answer all of my questions, show me all of the cars that I wanted to preview, and found me the right deal. I have never given a referral to a car sales person in the past, but I will now. I have also been a 2-time Volvo owner and am now a lifetime VW customer because of Helen's work with me at Northtowne. Could not have been any better. More

Not only did Trey Hubbard make my car purchasing experience stress free, he was capable to match my needs and preferences to a perfect car, within my budget, in no time. He appeared to be very knowl experience stress free, he was capable to match my needs and preferences to a perfect car, within my budget, in no time. He appeared to be very knowledgable and made an effort to inform me of every detail of our deal. What a personable and pleasant young man!! My family purchases and leases cars on a frequent basis, and I can confidently say that Trey is the salesman we will purchase our vehicles from, from now on. I highly recommend Trey Hubbard from Northtowne, as I have no doubt that he will take care of you, as he's taken care of me. Thank you, Trey! More

As most people you need a car but not looking forward to the time searching for a car. My husband and I have never met such a pleasant, fun loving, more patient sells person. My family needs for a vehicle the time searching for a car. My husband and I have never met such a pleasant, fun loving, more patient sells person. My family needs for a vehicle are unique and a process to purchase anything. Helen was more than patient as we worked through what would work for both myself and my husband. My husband works in Kansas City but commutes from a town an hour away. So we are looking for safety ,durability,a vehicle that gets through snow before the highways are cleared, low mileage on the vehicle, great gas mileage and of course price. If you are looking to purchase a vehicle, and truly want a pleasant experience, stop by and meet the most caring sells person.... her name is Helen. More

We visited this dealership to get service on our older Volkswagen, and also ended up leasing a second car, trading in our old Toyota. We are new in town, and calling in advance to make a service appointme Volkswagen, and also ended up leasing a second car, trading in our old Toyota. We are new in town, and calling in advance to make a service appointment, found this dealership the friendliest in the greater Kansas City area. The whole experience during the visit to the dealership was also excellent: hassle- and pressure-free, polite, friendly, helpful, attentive to detail. Really happy to have found them. More

Overall had a really good experience! Jim Best was very helpful and knowledgable. I would recommend anyone that was interested in getting a Volkswagen to go there. helpful and knowledgable. I would recommend anyone that was interested in getting a Volkswagen to go there. More

My son found "his" car on the internet and both of us met Jim Best at the Northtowne Volkswagen dealership the next day. Jim was completely upfront about the process, pros and cons of the vehicle ( of us met Jim Best at the Northtowne Volkswagen dealership the next day. Jim was completely upfront about the process, pros and cons of the vehicle (it was used), and we felt absolutely no pressure. The test drive was easy to arrange and he was fine with our going out alone for a short drive. The next day we returned and had the best automobile purchase experience I've ever had. He and my son, Michael, negotiated a price that both were happy with and after the documentation was signed and paid for Michael drove off in his "new" car. He commented to me afterwards that the buying experience was a lot easier than he had been expecting and this is directly attributable to Jim Best. He knows his stuff, is both friendly and professional, and I will have no hesitation recommending him to anyone who asks. Many thanks to Jim and the staff for a great buying experience! More

Didi was fabulous throughout our entire experience at Northtowne. He was "truly exceptional" in every respect. His professionalism and patience were demonstrated in the demonstration, negotiation and clo Northtowne. He was "truly exceptional" in every respect. His professionalism and patience were demonstrated in the demonstration, negotiation and closing processes. We hope to buy all our cars from him in the future!!! More

I have bought many vehicles of all types in my years as a licenced driver. I have dealt with many salesman and dearlerships as well. I can say with the utmost confidence that Mike Lopez was one of the easies licenced driver. I have dealt with many salesman and dearlerships as well. I can say with the utmost confidence that Mike Lopez was one of the easiest ,professional , caring salespersons I have ever had the pleasure to deal with. I bought this vehicle sight unseen in large part to Mike's ability to get me the information I needed in a very short amount of time. Throughout the procees I never felt pressured and always was treated with kindness and professionalism. Northtowne VW's entire team was helpful and kind from the time Rico picked me up at the airport till the moment I drove away in a vehicle my daughter absolutely loves!! If my youngest daughter decides to pick a Volkswagon vehicle for her first car I would not hesitate to purchase another vehicle from Northtowne VW and drive it the eleven hundred miles home again! Many Thanks! Sincerely Lance Calicchia More

I came in to test drive a car and Jim Best met us outside and was very courteous. I drove the car and liked it but was unsure if I could afford it or not. Jim walked me through the whole process and made it and was very courteous. I drove the car and liked it but was unsure if I could afford it or not. Jim walked me through the whole process and made it easy. He was very friendly and customer focused the whole time. I have already shared my good experience with others about Jim's awesome help with buying a car and will continue to do so. And when the time comes I will be going back to Northtowne Volkeswagon to look up Jim Best again! More

We recently purchased a Certified Volkswagen EOS convertible at Northtowne Volkswagen. This was not our first rodeo nor was it our first vehicle purchase. In fact it is the latest in a long line o convertible at Northtowne Volkswagen. This was not our first rodeo nor was it our first vehicle purchase. In fact it is the latest in a long line of purchases and leases over about 40 years. This may have been one of the easiest and most transparent processes we have experienced. Our experience was outstanding from the start and was completed efficiently and in an atmosphere that made us feel comfortable and appreciated. After explaining what we were seeking our sales professional,Trey, helped us locate and test drive the vehicle that met our needs. After returning from the test drive we asked for a price including an appraisal for our trade. That result was provided in about 20 minutes. The price offered was fair and within our budget expectations. After agreeing to the purchase it took about 45 minutes to clean and prep the car for delivery. During that time we completed the paperwork with Lynn. This, too, was handled in a professional and efficient manner. The paperwork was explained thoroughly and with great care. There was never a long wait between any of the steps. We are both retired educators and we would give both Trey and Lynn an A+ for their service to us. Our experience buying a vehicle at Northtowne Volkswagen is what at the purchase experience should be. It was courteous, professional, and efficient. And, it was all handled in a transparent and welcoming environment. Best of all we love the car. We anxiously are awaiting some serious convertible weather! More