Northtowne Volkswagen

Exceptional Service!!! I couldn't have asked for a better experience at Northtowne VW!!! Jim Best had performed exceptional customer service and listened to my every need. I couldn't have asked for a better experience at Northtowne VW!!! Jim Best had performed exceptional customer service and listened to my every need. His quality of work was most professional and very friendly. I would recommend everyone to go see Jim if you are in need for a new car, because he will go above and beyond to get you what you are looking for. The quote he had given me was the lowest price in KC, and he did not lessen the quality of my vehicle. I wish I could give Jim Best a 10/10 rating, but it only lets me go up to 5/5. THANKS JIM, YOU ARE THE "BEST"!!!!!!! More

14 jetta Helen and Lynn were wonderfully helpful! When we called we didn't have a lot of time but when we got there she had three cars meeting are parameters a Helen and Lynn were wonderfully helpful! When we called we didn't have a lot of time but when we got there she had three cars meeting are parameters and we bought the first one we looked at, it was a perfect match! Seeing as how we were on a bit of a time crunch, we were a little bit worried about getting all the paperwork done, however, I can easily say this is the easiest car we have ever purchased. It was done in an extremely timely manner and we felt very well taken care of. 5 stars from us! More

Good Dealership Easy to deal with. I was casually looking for a car so they never pressured me into buying. Trey answered my repeated questions time and time again. Easy to deal with. I was casually looking for a car so they never pressured me into buying. Trey answered my repeated questions time and time again. More

Las Vegas to Kansas City As a Las Vegas resident I wasn't able to find much to choose from locally in the make/model I was looking for. Came across Northtowne Auto Group on t As a Las Vegas resident I wasn't able to find much to choose from locally in the make/model I was looking for. Came across Northtowne Auto Group on the web - they had the car I was looking for along with many more to choose from. It was easy to work with Carl Carleton over the phone until the purchase was made. Flew from Vegas to Kansas City, signed the papers and drove the car home. Thanks Carl - Love the car!! More

Used Car Purchase Helen Perry is absolutely outstanding in every way ... buying the car from her was a most enjoyable experience ... her customer satisfaction orientati Helen Perry is absolutely outstanding in every way ... buying the car from her was a most enjoyable experience ... her customer satisfaction orientation and attention to our wants was remarkable. We will recommend her as often as we can to both friends and family and always contact her first when our needs for a new or used car arise in the future. Jim McHugh and Pat Holmstrom More

Another Great Experience at Northtowne Volkswagon This is my third experience with Northtowne Volkswagon and it proved to be excellent again. Everyone is very helpful, friendly and knowledgable - esp This is my third experience with Northtowne Volkswagon and it proved to be excellent again. Everyone is very helpful, friendly and knowledgable - especially the salesperson that helped me for both this car and my previous car, Mike Lopez. The process was so easy and I got exactly what I wanted in regards to my new 2014 Passat. I'll be back again and will gladly recommend this dealership to others! More

Recommend this Dealership unequivocally I not only love my new red Bug, I really like the dealership. Not only was everyone as friendly and helpful as one would expect, they also went out of I not only love my new red Bug, I really like the dealership. Not only was everyone as friendly and helpful as one would expect, they also went out of their way to find me the exact car I wanted at a fair price and offered me an excellent price on my trade-in. I would recommend the dealership and my salesman without hesitation or qualification. More

VW Beetle Purchased my first 2013 Beetle from Helen Perry. I called several Dealerships before my contact with Helen. Helen Perry is the reason I have returned Purchased my first 2013 Beetle from Helen Perry. I called several Dealerships before my contact with Helen. Helen Perry is the reason I have returned a year later to again buy a new 2014 Beetle. Helen is an amazing knowledgeable sales professional! I will continue to drive 400 miles (round trip) to buy only from Helen Perry.. She is an outstanding team member to your organization! More

I had a great experience and my needs were met at Northtowne Volkswagen. The Sales representative who attended to me - Henry Lomax was very professional, courteous and very knowledgeable. He knows th Northtowne Volkswagen. The Sales representative who attended to me - Henry Lomax was very professional, courteous and very knowledgeable. He knows the product and was very enthusiastic and supportive to make sure my needs were met. He provided all necessary information and gave me several options. I will recommend this company anytime, any day and if I were you, I would ask to speak with Henry Lomax. He is a great guy! More

Met Helen at a charity event. I told her I was in the market for a car . She gave me her card, I call her a few days later. I viewed the inventory on line, told her what I was looking at and what price I market for a car . She gave me her card, I call her a few days later. I viewed the inventory on line, told her what I was looking at and what price I was willing to pay. She didn't know if they could do. I got a call about an hour later making the deal. I arrived to test drive it, the hood was up and the mechanic was charging the battery. Helen explained that they were installing a new battery, the original battery was running low. She didn't want me having any problems. The paper work was accomplished through email, went after work to finalize the deal. It took less than 30 mins for all. Great car buying experience. More