Northtowne Volkswagen
Kansas City, MO
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521 Reviews of Northtowne Volkswagen
First new car! :) I bought my first new car from Helen, with Lynn doing the financing. I was very impressed with the ease of this experience. My next car will definitel I bought my first new car from Helen, with Lynn doing the financing. I was very impressed with the ease of this experience. My next car will definitely be bought with these two at my side. I will never deal with a male salesperson again, my experience was above and beyond, and a total no pressure sale. I was really horrified that I would be pressured into this or that based on past experience, and that was not the case at all. Everything was AWESOME!!! Thank you ladies so, so, so much!! More
VW Passat (me) & Jetta for my sweetheart mother in law - BJ My wife and I have been customers of Didi Lazarus for over 10 years. He is the most knowledgeable VW guy that I know. Didi is also the most pleasurabl My wife and I have been customers of Didi Lazarus for over 10 years. He is the most knowledgeable VW guy that I know. Didi is also the most pleasurable guy to buy a car from. He is very low pressure and really works hard to find the right car for your needs often referring you to a different model sometimes at a lower cost to better suite your needs. How many sales guys would do that? Over the years Didi has become more than my VW sales guy but also a friend. He will not lie to customer and in all the little ways earns your trust. Oh and as to the cars Love'm. This is our 2nd Passat and 2nd Jetta over the years. The first Passat lasted 11 years and would still be driving it if it had not got totaled in a hit and run. More
Incredible Experience Helen Perry came highly recommended by several families we know. We shared with her our desires and our situation. She had us fill out the applicati Helen Perry came highly recommended by several families we know. We shared with her our desires and our situation. She had us fill out the application and called back a few hours later with exciting news. Not only had she found us a car that fit everything we desired, she had great news about financing too. She and Lynn took great care of us and explained each step of the process. They were patient with all of our questions and made us feel very comfortable. I would definitely recommend them to friends in need of a vehicle. More
VW CC I just picked up a VW CC at Northtowne VW. I must admit buying a car is stressful and I was apprehensive. My experience working with Didi Lazarus wa I just picked up a VW CC at Northtowne VW. I must admit buying a car is stressful and I was apprehensive. My experience working with Didi Lazarus was great. There were a few wrinkles along the way (life happens) but it was a relaxed, friendly, no pressure process and he did everything he could to make the car buying experience stress free and fair. Again the whole process was relaxed, reasonable and fair. Lynn and Russ were just as easy to work with also. Nothing but positive things to say about my VW and my experiences with Northtowne VW. More
Beetle Convertible - TDI Helen was easy to work with. She is dedicated to making sure her customers get the car they want. She wants you to love your car. The finance dep Helen was easy to work with. She is dedicated to making sure her customers get the car they want. She wants you to love your car. The finance department was great to work with. I was approved prior to test driving by filling out the on-line application. I love my new car. More
VW Service Phil is great. The service department usually has on-line coupons. Phil takes the time to explain what needs to be done. He keeps you informed of t Phil is great. The service department usually has on-line coupons. Phil takes the time to explain what needs to be done. He keeps you informed of the progress and lets you know about the next scheduled maintenance. More
Northtowne Volkswagen This is the second vehicle I have purchased from the Northtowne dealership. I have never been brand nor dealer loyal prior to this so for me to come This is the second vehicle I have purchased from the Northtowne dealership. I have never been brand nor dealer loyal prior to this so for me to come back still singing high praises says a lot about everyone I have worked with there from sales to service. I really do appreciate the reliability they provide me. More
No games, great experience Many dealerships get a bad rap and rightfully so - many I've experienced firsthand through the years. Northtowne VW is an exception to the rule. From Many dealerships get a bad rap and rightfully so - many I've experienced firsthand through the years. Northtowne VW is an exception to the rule. From the sales consultant, Mike Lopez, to manager, Grant White, and Lynn Gronniger in finance, there was no pressure, all were easy to work with and fair - yes, I said fair - and it was a very relaxed and comfortable environment yet they all worked together to expedite the entire buying process. I highly recommend Northetowne Volkswagen if you are in the market for a new VW! More
Great Experience! Didi is very helpful and knowledgeable as well as friendly. I will certainly recommend him to others. I never expected to enjoy the experience of buyi Didi is very helpful and knowledgeable as well as friendly. I will certainly recommend him to others. I never expected to enjoy the experience of buying a car so much. Didi took care of all the details in a thorough and professional manner and was responsive to our wants. He made the transaction easy. Lynn also did a very professional job and was courteous and thorough. Of course I fell in love with the car and I know I will enjoy it! Leslie Bissell More