Northtowne Mazda
Kansas City, MO
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339 Reviews of Northtowne Mazda
Outstanding Auto Buying Experience My wife and I met Tom Hinken and Ryan Lopez @ the 2014 Kansas City Auto show. My 2011 Mazda 6 was coming off lease and I was not happy with my present My wife and I met Tom Hinken and Ryan Lopez @ the 2014 Kansas City Auto show. My 2011 Mazda 6 was coming off lease and I was not happy with my present Mazda dealer handling of some issues with my car. Tom and Ryan said lets get together and see if we can take care of those issues. I met with Tom and Ryan discussed the issues with my car and those issues were resolved. I then leased a new 2015 Madza6 from Northtown Madza. This could not have been handled in a more professional manner. I would recommend this dealer and these two gentlemen to anyone. More
Outstanding Service I went in for a test drive and did not even expect coming out with a new car. Buying a car from NorthTowne was pleasant, fast and easy. No pressure sa I went in for a test drive and did not even expect coming out with a new car. Buying a car from NorthTowne was pleasant, fast and easy. No pressure sales and they can give you the best prices around. More
Enjoyable experience From the test drive to purchasing the Mazda 6, Steve was knowledgeable, straightforward, funny and genuine. We were treated with respect. Awesome car From the test drive to purchasing the Mazda 6, Steve was knowledgeable, straightforward, funny and genuine. We were treated with respect. Awesome car buying experience! More
I did a lot of research on cars before shopping for a new car and Northtowne Mazda has the most competitive prices on both new cars, as well as financing rates. They also have plenty of cars on the lot to ch car and Northtowne Mazda has the most competitive prices on both new cars, as well as financing rates. They also have plenty of cars on the lot to choose from. The sales team is not pushy. I worked with Steve Pheffer and I can not say enough good things about him. He was an honest, relaxed, and fun person to do business with. In fact I can't wait to go back just to visit! Who would ever say that about a Car Salesman?! I would definitely recommend Steve as well as this dealership 100 times over. Great business. More
By far the best car buying experience of our life. From initial inquiry over the web to procurement of the exact vehicle we wanted, the experience was unlike any other. If you want a differentiated experi initial inquiry over the web to procurement of the exact vehicle we wanted, the experience was unlike any other. If you want a differentiated experience (I.e. Fun, fast and fair) head to Northtowne! More
Very relaxed experience. Salesman went out of his way to assist me, taking all afternoon but patiently helped me get just what I wanted. First Mazda I have purchased and was very satisfied with this dealers assist me, taking all afternoon but patiently helped me get just what I wanted. First Mazda I have purchased and was very satisfied with this dealership and salesman. More
I was very pleased with Tom Hinken professionalism, and his corresponds with e-mail. Tom and I corresponded by e-mail, and I told him I was going to the auto show to look at Mazda3's. Tom sent me the pric his corresponds with e-mail. Tom and I corresponded by e-mail, and I told him I was going to the auto show to look at Mazda3's. Tom sent me the price and pre qualified me for a loan by e-mail. Other Mazda dealers all wanted me to come in to their dealership just to qualify me. I really respect the no nonsense approach Tom had at Northtown Mazda. Two days after the auto show I purchased the car from Tom. The other Mazda dealer asked me what he could do to earn my business. I told him it would be pricing, that was the first thing I am interested in. When I told them the discount that North town quoted, he told me I should purchase the car from Northtown Mazda. So much for his claim he would be able to get me a best price for the car. Financing went very smooth, and explaining all the different feature's of the car went well. More
well ryan --is not-- was not friend of family--actually connected thru internet-now is for sure FRIEND --was great to do business with this young gentleman--theirs not enough words I can express in your fa connected thru internet-now is for sure FRIEND --was great to do business with this young gentleman--theirs not enough words I can express in your favor to describe---he was not pushy--but did want to sell--he was their for every question I had an ready to HELP in anyway possible --he definitely gets a thumbs up from me--great job ryan--above and beyond...keep up the great WORK --- when I return i'll be looking for you --thanks jennie More
My wife and I had a excellent experience negotiating and purchasing a vehicle form Northtowne Mazda. Everybody within the dealership that we interfaced with had a great attitude and was willing to assist. purchasing a vehicle form Northtowne Mazda. Everybody within the dealership that we interfaced with had a great attitude and was willing to assist. More
I had stopped in two times previously to check out the Mazda Miata. I wasn't sure if it was what I wanted, but the staff were very helpful, inviting me to take one out for a drive. My second trip, I did Mazda Miata. I wasn't sure if it was what I wanted, but the staff were very helpful, inviting me to take one out for a drive. My second trip, I did so. I still had not made up my mind, but after speaking with my wife, I made a third trip to Northtown, this time with my wife and we took the car out. I knew then, that this was the car I wanted, and Northtown was where I wanted to buy it. My fourth trip, I made the jump and started negotiating a price with the sales staff. Unlike some places, this was not adversarial, but cooperative, where they did their best to give me a fair deal. That is how it felt to me, and in the end, I believe that I got the best deal possible. So far, I love the car; it is everything I had expected and the answer to a life long dream. More