Northtowne Mazda

Ryan went above and beyond Our real value in experience was working with salesman, Ryan Lopez. We were in a bind and needed a car within a certain price range quickly. Ryan wa Our real value in experience was working with salesman, Ryan Lopez. We were in a bind and needed a car within a certain price range quickly. Ryan was able to search all of the Northtowne lots and find us exactly what we were looking for on the same day of our call. We purchased a 2004 Subaru Outback, with only 55,000 miles! Additionally, Ryan took care of a few issues such as minor paint repair and replacing of light bulbs within in 48 hours of our purchase. The vehicle is in superior condition and we couldn't be happier. Call Ryan if you want proactive service without the pushy-sales experience most dealerships are known for. Ask for Ryan Lopez Northtowne Mazda (816) 352-2701 More

bought a lemon We recently (when I say recent I mean within six months) purchased a 2006 Mazda rx-8 for $9100. Talked to a couple different mechanics there and was a We recently (when I say recent I mean within six months) purchased a 2006 Mazda rx-8 for $9100. Talked to a couple different mechanics there and was assured how sound this car was and it was in great condition. When we bought the car they were supposed to fix the tail light cover so it wouldn't retain moisture and it still gets all foggy. Within the first 30 days the two cycle oil house burst because it was actually a windshield fluid tube (not meant for oil). Well here we are six months later and the engine has no compression when we took it out to the Mazda dealership in lees summit the mechanic informed us that he had worked on our car previously and it had needed a new engine then. Well northtown Mazda ran test and confirmed that it needed a new engine. The new engine will cost 6k so we wanted to menigate or loss and trade it back in and buy another car only to be told they would only give us 1k we have only put 5k miles on the car. Thank you Mazda we will take our money elsewhere. I'll blow the car up before I give it back to you for 1k because I'm sure you'll find away to put a bandaid over it and resell it to some other schmuck like myself and they'll be in the same position as I am. We gave you the opportunity to make this right and so we wouldn't feel taken advantage of and you failed. I am beyond disappointed and upset. I will be writing more reviews and making my point to as many people as possible. More

Effortless Car Buying Northtowne owns multiple dealerships and allows you to "car jump" during test drives to really get a feel for what you want. I liked that. Northtowne owns multiple dealerships and allows you to "car jump" during test drives to really get a feel for what you want. I liked that. More

Second Visit My second car rental was Pleasant and effortless. Gene had all the work finished when I arrived to pick up my new car. I recommend the dealer ship t My second car rental was Pleasant and effortless. Gene had all the work finished when I arrived to pick up my new car. I recommend the dealer ship to every one. The agents all work very hard to make your experience well worth you visit. More

pleasant and productive car buying experience This was this the quickest car buying experience that my wife and I have had. Northtowne responded with every need that we requested in a car. Paul, This was this the quickest car buying experience that my wife and I have had. Northtowne responded with every need that we requested in a car. Paul, our salesman, was very diligent to see that the vehicle we chose was the one we were going home with. Tim McGeeney was also extremely in explaining all the facets of the closing process. Highly recommended dealership to buy a car from. Thanks for all the help Northtowne. More

Impulse Buy My mom and I went "car shopping" one afternoon. Northtowne Mazda was our third dealership. We were looking for a sporty hatchback/crossover vehicle. My mom and I went "car shopping" one afternoon. Northtowne Mazda was our third dealership. We were looking for a sporty hatchback/crossover vehicle. The selection at this dealership was incredible! We found three vehicles that matched that description and were visually what I was looking for. Ryan Lopez, our sales representative, could not have been more knowledgeable, patient, and accommodating. He actually said that we were his "favorite customers" that day. My mother and I test drove the Mazda 3 and walked away with it! We didn't feel pressured and he spent 3 1/2 hours with us. The next day, when I went to drop off the Title for my previous car, he took the time to fill up my gas tank and explain the Bluetooth Device. I could not have asked for a better experience! My mother was highly impressed with the 4/5 star safety ratings! More

Second car in 3 years and will be back! As always Gene and the team at Mazda did a great job facilitating our needs. Thank you all for the super fast and professional service !!! As always Gene and the team at Mazda did a great job facilitating our needs. Thank you all for the super fast and professional service !!! More

Great experience with a great price. I went to another Mazda a few days before and they quoted me almost a $100 more for the exact same vehicle, and they told me there was nothing they co I went to another Mazda a few days before and they quoted me almost a $100 more for the exact same vehicle, and they told me there was nothing they could do because they didn't have enough money in the vehicle. So when I talked with Mike the internet sales manager he basically gave me pricing I didn't really need to haggle with. So its much appreciated. More

Repeat Performance Since I had such a great experience buying my 2009 Mazda6 from Gene Barnett, I stopped by a few weeks ago to let him know I might be looking to trade Since I had such a great experience buying my 2009 Mazda6 from Gene Barnett, I stopped by a few weeks ago to let him know I might be looking to trade in the next year. Gene had just the right car and just the right deal and, of course, made the whole process so easy, I came away with a gorgeous, brand new 2014 Mazda6. No need to wait! I appreciate Gene's straight-forward, no games approach. The customer service from the whole team is excellent. Next time I'm ready to trade, there won't be any need to run all over town looking for the right car and a great deal. I'll just go see Gene at Northtowne Mazda. More

Best car-buying experience ever. I came to Northtowne looking for just the right car from an attentive, friendly, and honest salesman. I wanted a really good price and a generous trad I came to Northtowne looking for just the right car from an attentive, friendly, and honest salesman. I wanted a really good price and a generous trade in. I came to do car research and left the same day with a perfect match for all my requirements. Nearly all dealerships say the right things, but not so many deliver. Northtowne does it all and delivered beyond my expectations. Save yourself some time and visit Northtowne first. Ask for Jason. You won't be sorry. I love my new car, and I have complete confidence that I made the right choice of car, dealership, and salesman. More