Northtowne Mazda

Was just looking - brought home a new CX9 the next day We loved our Mazda 6 but wanted to look at the new CX5 and CX9 models. Gene Barrett was great. He let us test drive the new Mazda 6 and then we decid We loved our Mazda 6 but wanted to look at the new CX5 and CX9 models. Gene Barrett was great. He let us test drive the new Mazda 6 and then we decided to test drive the CX9. Gene communicated pricing, financing, etc and we picked up our new CX9 the next day. He has been there to train and re-train me on the features of the car. He has been patient and eager to help. Even trained me on the workings of the coffee machine! We have been dealing with Northtowne Mazda for over 6 years and wouldn't think of going anywhere else. The sales, financing and service departments are all top-notch! More

Mazda CX-9 Purchased 12-31-14 Ask for Jason Chandler. He will help you compare vehicles, answer your questions, and work diligently (without pressure) to select the vehicle right Ask for Jason Chandler. He will help you compare vehicles, answer your questions, and work diligently (without pressure) to select the vehicle right for you. More

excellent We had a great experience at Northtowne Mazda they have exceptional customer service. Jason Chandler did everything he could to help my husband and I We had a great experience at Northtowne Mazda they have exceptional customer service. Jason Chandler did everything he could to help my husband and I purchase a vehicle. We appreciate everything he and the dealership did for us. More

Gene Barnett @ Northtowne Mazda was very friendly and helpful when I decided to buy a Mazda. I had not bought a car in 12 years, so I was dreading the intereacti @ Northtowne Mazda was very friendly and helpful when I decided to buy a Mazda. I had not bought a car in 12 years, so I was dreading the intereaction with a sales person, but Gene made it a good experience! I would definately recommend him to anyone interested in buying a car at Northtowne Mazda! More

A great place to buy a car. After some research and foot work I came to Northtowne Mazda to test drive a new Mazda 6. I was so pleased with my experience there that I decided to After some research and foot work I came to Northtowne Mazda to test drive a new Mazda 6. I was so pleased with my experience there that I decided to make my purchase there as well. I met Steve Pheffer in the parking lot, and he made my visit a very low stress, comfortable experience. I was able to select and test drive a vehicle with no difficulty, and in all of my encounters with the staff, they were both courteous and prompt. All of my concerns were addressed clearly and in a no-nonsense matter, and those were the factors that ultimately secured my business. I would recommend this dealer to anyone looking for a new Mazda, or even for anyone looking for a model of a fine car-buying experience. More

Greart buying experience !! Jason is a real pro,attuned to the customer and his needs. We bought 2 cars thru him, and the after sale service and interest is really refreshing. Jason is a real pro,attuned to the customer and his needs. We bought 2 cars thru him, and the after sale service and interest is really refreshing. Makes you want to go back to the same make and dealer and certainly do business with this super guy. More

Great people, relaxed atmosphere, excellent experience Researched and looked around a lot online and finally decided on a Mazda. We spoke with Ryan Lopez and Tom Hinken at Northtowne and they were both gre Researched and looked around a lot online and finally decided on a Mazda. We spoke with Ryan Lopez and Tom Hinken at Northtowne and they were both great and took the time with us to make a deal. We also visited other dealerships, however, none of them compared to the offer we received from Northtowne. Great people, relaxed atmosphere and an overall excellent experience! More

Professional, fast, and truthful These guys took care of me despite my very specific situation like no other delearship in a 25 mile radius (believe, I've been to them) I got exactly These guys took care of me despite my very specific situation like no other delearship in a 25 mile radius (believe, I've been to them) I got exactly the car I wanted, at a better rate than expected, very quickly with no added BS sales tricks. More

Smooth and easy car buying experience We knew we wanted a Mazda CX-5 before we ever visited Northtowns Mazda and after Ryan Lopez let us test drive the one we wanted, we were sold on it! We knew we wanted a Mazda CX-5 before we ever visited Northtowns Mazda and after Ryan Lopez let us test drive the one we wanted, we were sold on it! Ryan was not pushy or high pressure in his sales tactics, just helpful in answering our questions. We waited a couple of weeks, however, and when we decided to make an offer on the one we wanted, Ryan took our offer to his manager and came back within a short time with an acceptance of our offer! The Customer Service representative drew up our paperwork quickly and was very patient, even though it was near closing time on a Saturday night. I LOVE my CX-5!! It is so much fun to drive--the accelleration rate is awesome and it handles well in rain and snow, which is why I wanted an AWD vehicle. It has more features than I ever imagined. I especially love the back-up camera, the blind spot monitors, and the HD radio. I couldn't be happier with another vehicle! More

Perfect car buying experience. We originally visited Northtowne Mazda with the intention of driving a new Mazda 5 so that we would have a baseline as we looked at used models. Duri We originally visited Northtowne Mazda with the intention of driving a new Mazda 5 so that we would have a baseline as we looked at used models. During the test drive with Ryan we mentioned liking the idea of a manual van instead of the automatic we were driving. He immediately let us know about a 2 hour old trade in that was perfectly in our price range and had all of the features we were wanting. Within an hour we had test driven the older car and immediately decided to purchase it. It was our first time dealing with a car dealership but Ryan not only walked us through the process easily but went above and beyond. There was some missing paint on the back bumper that we hadn't seen originally, but Ryan made sure it was fixed immediately. The car was missing a head rest but he made sure that a new one was ordered and delivered it to us. I was absolutely thrilled with the experience working with Ryan and would definitely go back if we are ever in the market for another vehicle. More