Northtowne Mazda

Great service with a friendly touch The salesman that we worked with was very helpful without being too pushy. All questions were answered and the process went fairly quickly. We would The salesman that we worked with was very helpful without being too pushy. All questions were answered and the process went fairly quickly. We would definitely recommend this dealership to both friends and family. More

Excellent Experience with this dealership Jason approached me with professionalism and courtesy. I was looking to buy a CX-5 and Jason showed me two vehicles side by side. He pointed out the Jason approached me with professionalism and courtesy. I was looking to buy a CX-5 and Jason showed me two vehicles side by side. He pointed out the differences with a 2015 and a 2016. I took the 2016 for a ride and enjoyed the feel for the car. Jason had extreme knowledge with the cars and treated me (a female) with respect. I had a very comfortable experience searching for a car as a female with this dealership. Thanks Jason. Tim also made the paperwork and buying process quick and easy. Thanks Tim. More

I had the best and easiest experience buying a car!! Warren was excellent to deal with!!! His knowledge of the cars I was interested in was phenomenal!! Tim made the paperwork and buying process easy!! I Warren was excellent to deal with!!! His knowledge of the cars I was interested in was phenomenal!! Tim made the paperwork and buying process easy!! I look forward to buying here again! More

Quick and to the point The process was pleasant and speedy, like driving the Mazda. Steve was friendly and didn't avoid my questions. Tim was efficient and made the paperwor The process was pleasant and speedy, like driving the Mazda. Steve was friendly and didn't avoid my questions. Tim was efficient and made the paperwork go very smoothly. More

Love My Mazda Dealership from Sales to Service! Great Dealership. I've bought my last 2 cars there and have used their Service and Sales departments. Paul was great selling me my latest car. He w Great Dealership. I've bought my last 2 cars there and have used their Service and Sales departments. Paul was great selling me my latest car. He was knowledgeable and very easy to work with. The "web" guy started helping me in the parking lot. He was great as well. :) And I love working with the Service guys, Cody and Scott. Overall great Dealership! More

Best car buying experience !!!! When I came to buy a car I wasnt sure what I wanted. Steven Pheffer assisted me in finding a car to fit my budget and also my style. I had such a pl When I came to buy a car I wasnt sure what I wanted. Steven Pheffer assisted me in finding a car to fit my budget and also my style. I had such a pleasant experience with Mr. Pheffer and I will definitely recommend not only Northtowne Mazda but especially Mr. Pheffer to all of my friends. What a great experience !!!!! More

I Love Northtown Mazda!!!!! I waited a few months to do my review of Northtown Mazda after the purchase of my vehicle since I really wanted to see how they were as a dealership. I waited a few months to do my review of Northtown Mazda after the purchase of my vehicle since I really wanted to see how they were as a dealership. First of all I would like to say that my sales guy, Ryan Lopez, is the BEST sales guy I have ever had the pleasure of working with. He was very informative, patient with my 100’s of questions and call backs about the car, and most importantly not pushy about making a sale. He really cared about me making a good decision about my purchase even if that meant going to another dealership to get “a better deal” which turned out to be a gimmick. I honestly cannot say enough good things about him. He is still always happy to take annoying calls from me. After the purchase of my car while it was getting all of the stickers, plastic, etc taken out/off of it the back driver’s side door was damaged. They were all very embarrassed and apologetic that it happened. They scheduled me in to get it fixed right away and got me a loaner car as well. The repair went smoothly and I had a great experience with their body shop. It was even a busy time since it was right after a big snow and they had a lot of cars in. After about two months I noticed a scuff above where the work had been done. It was in an odd location and I figured it was from it being in the body shop since I don’t take this car a lot of places. Assuming I was S.O.L I called Ryan and told him about it and he was very helpful and got me in the following week to have the scuff buffed out! I was very pleased!!!! Today I had my first oil change and that went perfectly as well. My appointment was at 11:00am and they got me right in on time. No kidding, I was out the door at 11:18! They were so fast I almost didn't finish my cup of coffee. Very impressive!!!! My other experiences with the service department have been wonderful as well. Since the purchase of my car in December I have had two chips on my windshield. I purchased the windshield and key coverage offered by the dealership and they fixed them both for free. This saved me $120.00 and that 5 year coverage has almost paid for itself within the first 6 months of ownership. Both times they were able to get me a loaner and were very flexible with my work schedule. I feel like I now have a full view of Northtown Mazda since I have now worked with each department of the dealership and I couldn't be happier with them! They have a lifelong customer! Thank you Northtown Mazda for being so awesome and restoring my faith in working with dealerships. After dealing with Gladstone Dodge for the past 8+ years I had a very negative view of dealerships! I LOVE MY MAZDA 6!!!! More

Very friendly dealership!! My salesperson Ryan Lopez was very patient with my decision making. I went into the dealership very confused with what vehicle I wanted to buy. He mad My salesperson Ryan Lopez was very patient with my decision making. I went into the dealership very confused with what vehicle I wanted to buy. He made me feel at ease. He wasn't pushy at all, but was willing to assist me in any way. I am happy to say I drove off of the lot in the right vehicle for my family. More

One of the best car buying experiences yet. Gene Barnett made me feel welcome, listened to my needs and put no pressure on me to purchase. I had already done my research and yet the knowledge h Gene Barnett made me feel welcome, listened to my needs and put no pressure on me to purchase. I had already done my research and yet the knowledge he had about Mazda and other vehicles was impressive. I knew exactly what I was looking for and when I found it at Northtowne Mazda, I did not have to do much "wheeling and dealing" because Gene knew the incentives and gave me the best deal of any other offers in which I couldn't refuse. Thank you for changing my car buying experience into a pleasant one. More

Professional and personable Gene Barnett and the other sales staff were very professional but also very personable, made the car buying experience pleasant for our family. Gene Gene Barnett and the other sales staff were very professional but also very personable, made the car buying experience pleasant for our family. Gene knew the inventory and available incentives, met us at the dealership on his day off in order to finish the sale and had the car ready for us to pick up the following day. He took ample time to acquaint our daughter with all of the features of the car, was friendly without being patronizing to a young customer. More