Northtowne Mazda
Kansas City, MO
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339 Reviews of Northtowne Mazda
Can't get any better I got online with Vida and found the deal I wanted. Thank you Steve Pheffer for helping me with my deal .I know you all worked very hard on it .And I I got online with Vida and found the deal I wanted. Thank you Steve Pheffer for helping me with my deal .I know you all worked very hard on it .And I love my new Sport CX5 . Does'nt get any better than this. My previous vehicle was a 2005 Mazda Tribute It was always easy to set up times for my maintenance. Can't beat this group they are the best. Thanks again More
Professional and courteous The salesman, Gene Barnett, was informative and helpful in finding the car we wanted to buy. He listened to what our needs were to determine which ve The salesman, Gene Barnett, was informative and helpful in finding the car we wanted to buy. He listened to what our needs were to determine which vehicle might suit us best. He did not attempt to sell us on just whatever he had on the lot that he wanted to move. As the latter was exactly what we encountered at the Overland Park Mazda dealership, it was a welcome style of business for us to feel we were valued customers at Northtowne. Because we have not yet purchased the vehicle I can't offer specifics about pricing, but I can say that the prices quoted for the SUV seems fair and honest. Again, NOT the experience we had at Overland Park where they over-priced an SUV so sale value would appear to be a "deal", when it actually was an inflated price. Northtowne Mazda is where we will buy our Mazda. More
Exactly what we wanted . . . just purchased a 2016 Grand Touring CX5 from Northtowne and Gene Barnett. Great experience! Gene is very knowledgeable and read us well as customers - just purchased a 2016 Grand Touring CX5 from Northtowne and Gene Barnett. Great experience! Gene is very knowledgeable and read us well as customers - not our first new car buying trip; knew exactly what we wanted through research and test drives; and knew what we would consider a fair price. Tim McGeeney on the financial side was professional and to the point. Excellent demonstration by Gene of the vehicle's functions prior to driving off the lot. Looking forward to our first service to be introduced to that part of the business. If anything like our experience to date, we should be very satisfied. BTW - we love our new red CX5! More
No hassle great buying experience Found car online with Vida, and they made for easiest car buying experience I've ever had. Gave me a very fair offer on my trade and didn't pressure Found car online with Vida, and they made for easiest car buying experience I've ever had. Gave me a very fair offer on my trade and didn't pressure for after market stuff. I could have shopped around more, but they made it hard to do after the first impression. Very friendly and helpful dealership. Ask for Ryan. More
In my husband's words, "That was easy." We made an agreement to purchase a vehicle and started the paperwork without even going into the dealership. Working through email and phone conversa We made an agreement to purchase a vehicle and started the paperwork without even going into the dealership. Working through email and phone conversations, we got the best price (of three Mazda dealerships in town) with Jason Chandler. Jason was forthright, friendly, and helpful. Vida Morgan was our first contact with Northtowne Mazda, and is the person who referred us to Jason. Vida called immediately after we submitted an online request for price quotes. She was positive and knowledgeable, and gave a terrific first impression of this organization. Northtowne Mazda is not the closet Mazda dealership to our home. In the interest of convenience, we could have forwarded their offer to the other two dealerships we were in contact with to see if they would match the price. We chose to drive a little further, however, and give our business to the people we believe conducted themselves with the highest integrity. More
Great experience Steve Pheffer and the rest of the staff at Northtowne Mazda was very eager to help, and very friendly. No high pressure sales, just happy and helpfu Steve Pheffer and the rest of the staff at Northtowne Mazda was very eager to help, and very friendly. No high pressure sales, just happy and helpful. More
it was a great experience for buying my 1st car They answered all my questions and and were there every step of the way. It was awesome to feel I was in control of buying my first car. I felt welcom They answered all my questions and and were there every step of the way. It was awesome to feel I was in control of buying my first car. I felt welcomed into the dealership and I got a great offer and a great car. I feel like I made the right choice when I went to this dealership.Ryan was very helpful, I recommend getting your Mazda car from him. More
Amazing!! For being a single mom of two boys I had struggles to overcome when purchasing a new vehicle, but I told them my story and wow they were so helpful!. For being a single mom of two boys I had struggles to overcome when purchasing a new vehicle, but I told them my story and wow they were so helpful!. It amazed me what they did for me that day and I walked out with my very first brand new car!! Would recommend them to anyone!! More
Pleasant Experience Warren took the time to orient me to the car before driving off. He knew all the odds and ends of the car leaving me with no questions what everything Warren took the time to orient me to the car before driving off. He knew all the odds and ends of the car leaving me with no questions what everything was once off the lot. He knows how the car handles and gave us the same experience on our test drive. We had a great experience and will share that with others. More
Outstanding Experience Warren is just simply the best! We started looking for a new car in January when we met Warren during our test drive of a Mazda. He is very patient Warren is just simply the best! We started looking for a new car in January when we met Warren during our test drive of a Mazda. He is very patient and answered every question that we had. When we decided to purchase, Warren took care of us and we ended up buying 2 cars from him. Then we went and signed the paperwork--that's when we met Tim. I've always dreaded sitting down with the finance guy, but Tim was very organized and got us on our way with both cars in much less time then I've ever spent dealing with other Dealerships when purchasing just one car. Thank You very much for the professionalism and the genuine care that you both showed us! More