Northtowne Mazda

Jason Was Awesome. I was in the market for a small SUV and happened into this dealership on a whim to check out the Mazda's. Jason met my dad and I with a smile and im I was in the market for a small SUV and happened into this dealership on a whim to check out the Mazda's. Jason met my dad and I with a smile and immediately I felt like I had known him forever. I thought any minute now the true "car salesman" is going to come out but it never did. I went back a 2nd time with my husband and after a test drive sat down with Jason to discuss a trade in value and the price on a vehicle and it was a great, no pressure, here are the facts experience. Thank you Jason for restoring my faith in salesmen! I would recommend him to anyone in the market for a new auto. Lesa More

Car buying made easy Not my first experience with the Northtowne Auto Group, but my first flying solo. Jason made the process as uncomplicated as car buying can be - he ex Not my first experience with the Northtowne Auto Group, but my first flying solo. Jason made the process as uncomplicated as car buying can be - he explained all the features of my vehicle in depth, did an admirable job in aiding me in selecting feature packages, and when the car with the exact features I wanted was not in the lot, facilitated finding my exact car. I did not even have to haggle to get an excellent price. Could not recommend Jason or Northtowne Mazda more highly. More

Totally Amazed I went to Northtowne Mazda as a last resort. I was upside down more than $9k on my trade-in that was on its last leg. I've also had a bankruptcy and I went to Northtowne Mazda as a last resort. I was upside down more than $9k on my trade-in that was on its last leg. I've also had a bankruptcy and divorce within the last three years so my credit is less than desirable. I walked in confident that I would be driving away in my clunker because the "big name dealerships" don't work with people like me... or so I thought. The salesman met me inside the building with a handshake and a smile. I explained my situation and he went to work to see what my options were. I was surprised when he said it was looking good and asked if I wanted to test drive a Mazda 3. Of course, I fell in love with it but I wasn't going to let him know that - I still wasn't getting my hopes up! You can imagine my excitement when he came back with an offer that I couldn't refuse. Honestly, I felt a little disappointed in myself later for not even trying to negotiate a better deal. That's how good it was - good enough that I didn't think twice about saying "I'll take it!". I believe my actual response was "Are you kidding me?!?" I can't say enough nice things about Steve. I walked in the door with my tail between my legs. He wasn't put off by my situation and didn't try to push me into something I couldn't afford. I've always said I'd never own another Mazda but if/when I decide to buy another car this is the first place I'll go. More

felt comfortable, not pressured From the moment I called, I felt comfident and comfortable with Jerry Hall. He went above and beyond to help me find the right vehicle (size, age, mil From the moment I called, I felt comfident and comfortable with Jerry Hall. He went above and beyond to help me find the right vehicle (size, age, mileage, cost). I sent countless text messages and ended up buying a car other than the one I came to test drive. Thank you Jerry Hall & Bill Deuel for all of your help. You made used car buying enjoyable! More

Great Price, quick deal!! Thought I would never buy a new car again. I drive a car until it's done, my old ride is 12 years old 290k miles. Also like to see somebody else take Thought I would never buy a new car again. I drive a car until it's done, my old ride is 12 years old 290k miles. Also like to see somebody else take the hit driving off the dealers lot and buy from them after a year or two. These guy gave me such a good price it was a no brainer to go the new route. Was about $2-3k more than a 2-3 year old car with 30-50k miles. Now I can get those extra years & miles!! The experience was great, no back/forth with "the wizard behind the curtain." Came in from the test drive and asked for numbers. Salesman was going to start doing the monthly payment deal, told him no, we would pay in full if the numbers are right. Came back in 5 minutes with a price that blew us away!! Then the talk with the business manager, not pushy about the extended warranty or accessories. Liked that, was all psyched up for some high pressure sales on extras I don't want. Lastly, my wife saw a spot on the headliner. Asked them to clean it and the headliner got damaged. Not batting an eyelash they offered a new headliner, but I didn't want that. Got some accessories and discount on my first set of tires. Think we both ended up happy-ish, they did what I asked so felt good. Would suggest these guys to shop at and buy from!! More

Easy fair and fast This is my second purchase from Northtowne Mazda. Always a great experience. I always get my car serviced there. So this time I bough from Gene Bar This is my second purchase from Northtowne Mazda. Always a great experience. I always get my car serviced there. So this time I bough from Gene Barnett. Gene was a true professional. My experience with the purchase was transparent and very fair. Thank you Northtowne! More

I will ALWAYS buy my cars from Northtown Mazda! I am buying my 4th Mazda (5th car) from Jason Chandler at Northtown Mazda. Our first visit 4 years ago started with a simple conversation with Jason I am buying my 4th Mazda (5th car) from Jason Chandler at Northtown Mazda. Our first visit 4 years ago started with a simple conversation with Jason about our rate. He got us a lower payment then we already had and a newer vehicle. Ever since then we have consistently gone back and traded in every year. My most recent experience is by far the best. I was in a car accident and my car was totaled. I called Jason to let him know I was going to need a new vehicle. We took my app over the phone in fifteen minutes or less. I let him know I was coming by that evening after work to test drive the CX-5. When I got there, Jason was with another client, so Tom took over and had the vehicle I was interested in pulled up right away for me to drive. They put the car on hold. The next day my application was submitted and approved. Jason called me to go over terms and set up the day to sign. They are also helping me by going to Enterprise with me to return my rental and bring me back to my new car. On top of my new financing, they also helped me with my totaled vehicle by getting me a copy of my GAP insurance and sending over some required documentation to the GAP company to assist with finishing out my totaled car. There is nothing this dealership will not do for you. They are the most amazing group of people to work with from Tom (manager), Jason (sales), Tim (Finance), and the service team as well! More

easy going, fair off on trade, easy financing Paul Orvos and team were great from the start. Scheduled an appointment for early Saturday morning and he had the vehicle cleaned and warmed waiting f Paul Orvos and team were great from the start. Scheduled an appointment for early Saturday morning and he had the vehicle cleaned and warmed waiting for us to test drive. CLosed on the deal in less than 2 hours which was fantastic. Will recommend to friends and family. More

Toyota to Mazda My first car lease was in the fall of 2012 when I leased a 2012 Toyota Rav4. On October 16th I had just mailed in my final lease payment and was weig My first car lease was in the fall of 2012 when I leased a 2012 Toyota Rav4. On October 16th I had just mailed in my final lease payment and was weighing my options. We drove to Kansas City and ruled out the Subaru Forester and had just about decided to lease another Rav4 when we thought we'd just drive by Northtowne Mazda. We went back the next day and leased a 2016 Mazda CX5. It had everything that the Rav4 offered and more and the leasing experience was quick and painless thanks to Ryan and the team at Northtowne. More

Friendly, Informative, Efficient I had a wonderful experience working with this dealership and Jason Chandler. Though the reason for it was not pleasant (car accident) Jason and the s I had a wonderful experience working with this dealership and Jason Chandler. Though the reason for it was not pleasant (car accident) Jason and the staff were helpful, informative and made it a painless purchase. I am not a haggler and want to deal with honest professionals and get the best deal and automobile, which is what I got. More