Northtown Subaru
Amherst, NY
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414 Reviews of Northtown Subaru
My car buying experience was very good. I first spoke to my sales representative back in November of 23, and received some good advice and here I am today with a new vehicle! Tim Park did a I first spoke to my sales representative back in November of 23, and received some good advice and here I am today with a new vehicle! Tim Park did a great job! More
Excellent service - I came in for a routine oil change, but had questions about oil consumption on my Subaru WRX. They answered all my questions, and indicated how to diagnose any potential issues going f but had questions about oil consumption on my Subaru WRX. They answered all my questions, and indicated how to diagnose any potential issues going forward. I waited less than an hour, with a complimentary car wash and aquapel treatment applied as well. Also - the dealer was surprisingly cheaper than other "quick" locations for oil changes! More
Very professional and cordial service. Well organized with clean and comfortable waiting area. Good communication during the service visit. They needed to order a part and schedule a retur Well organized with clean and comfortable waiting area. Good communication during the service visit. They needed to order a part and schedule a return visit. That occurred the following day. Super service team. More
I paid $141 for an oil change and a tire rotation and they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept callin they didn’t even wash/vacuum the car which I thought was a standard part of the service. At the time I leased the car, the sales person kept calling instead of texting and interrupting my work. He rescheduled my pickup to a time that wasn’t convenient for me so he could go to a concert. More
My old car wasn't running the day I was to pick up my new used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed i used car. I live right near Northtown Subaru, so they sent some of their young guys to try to jumpstart my car. When it wouldn't start, they pushed it to the dealership!! That's service! All of the Service Dept. people have been very friendly and polite. More