Northtown Subaru

I have had my Subaru exactly one year. It’s my first Subaru and I was very impressed with the service. I was contacted to schedule an appointment for my NYS inspection which was awesome be It’s my first Subaru and I was very impressed with the service. I was contacted to schedule an appointment for my NYS inspection which was awesome because I forgot it was time. Josh took care of me at the counter when I arrived. There was a small line and immediately associates came over and started waiting on people. I was told exactly how long the inspection would take and it was very accurate. Josh also told me my windshield wipers both front and back had been replaced free of charge without me even asking. Keep up the good work! More

Salesman was very helpful. Very helpful Very polite. This is our second Subaru. Love them. Very helpful Very polite. This is our second Subaru. Love them. More

On 11/17/23, I worked with Taylor Bonati at the Service desk. I have also had the pleasure of working with her during previous service appointments. She listens to concerns, keeps the client informed and s desk. I have also had the pleasure of working with her during previous service appointments. She listens to concerns, keeps the client informed and stays on top of the progress. She is efficient and pleasant. Taylor is an absolute asset to Northtown Subaru! More

Andrew does an excellent job of making the servicing of my automobile a positive and pleasant experience. He is a true professional. Andrew goes the extra step in servicing my vehicle. my automobile a positive and pleasant experience. He is a true professional. Andrew goes the extra step in servicing my vehicle. More

First time I’ve been at Northtown for service and I couldn’t be happier with my experience. Everyone I dealt with was professional, courteous and kept me apprised of my car’s issues. couldn’t be happier with my experience. Everyone I dealt with was professional, courteous and kept me apprised of my car’s issues. More

Excellent service. Everyone is friendly and caring. Always goes extra mile to meet the customer’s needs Everyone is friendly and caring. Always goes extra mile to meet the customer’s needs More

Great experience each time I visit. Sales staff A1. Comfortable while waiting for pick up of new vehicle. Sales staff A1. Comfortable while waiting for pick up of new vehicle. More

Josh has been my service advisor for many years. He has consistently provided excellent service in maintaining and repairing my 2009 Subaru Outback. This has included diagnosing difficult problems He has consistently provided excellent service in maintaining and repairing my 2009 Subaru Outback. This has included diagnosing difficult problems, advising on repairs, and being proactive with needed maintenance. He knows me and my car. I've also seen him interact with other customers in the same way. I feel fortunate to have Josh as my service advisor. More

Josh at Northtown Subaru always provides us the very best service that we rely on. service that we rely on. More

I had an awesome experience from start to finish. Scott was great to work with, and went above and beyond to make things so easy. The management team is amazing as well. I’ve gotten Subaru’s previous Scott was great to work with, and went above and beyond to make things so easy. The management team is amazing as well. I’ve gotten Subaru’s previously and will just say, I wish I went through Northtown sooner. More