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Northtown Subaru

Amherst, NY

4.9
522 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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522 Reviews of Northtown Subaru

February 29, 2024

We were very happy with our recent service appointment. Andy was very professional and accommodating. More

by sheila fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Feb 29, 2024 -

Northtown Subaru responded

Sheila, we're delighted to know that Andy provided you with professional and accommodating service at Northtown Subaru. Thanks for sharing your experience!

February 25, 2024

I will buy another vehicle from this dealership because of the excellent service department. I have been taken care of by Andy, Gabe , Taylor the shuttle drivers and many others since we have owned our O More

by rgv2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. In sales
Feb 26, 2024 -

Northtown Subaru responded

We're so glad to know that our service department at Northtown Subaru has left a positive impression on you! Andy, Gabe, Taylor and the rest of our team appreciate your kind words. Looking forward to seeing you for your next vehicle purchase!

February 24, 2024

Aubrey was excellent. She is knowledgeable, helpful, polite, responsive, pleasant, friendly, kind, attentive, and I am running out of compliments! More

by atalhouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Feb 26, 2024 -

Northtown Subaru responded

We're delighted to know that Aubrey provided such excellent service during your visit at Northtown Subaru! We appreciate the kind words and look forward to serving you again in the future.

February 22, 2024

Northtown Subaru has been incredibly helpful with choosing a car, and all the subsequent service that I’ve needed since I’ve owned my vehicle. Generally quick service as well. More

by Max Urban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 22, 2024 -

Northtown Subaru responded

Hi Max, we're glad to know you've found our service at Northtown Subaru helpful and efficient. We look forward to serving you again! Safe travels!

February 22, 2024

My service was provided in a very timely fashion. From start to finish I was treated very politely and waited in a very clean and comfortable waiting area. Sherri was very courteous and very friendly More

by cncleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Feb 23, 2024 -

Northtown Subaru responded

We're glad to know that you had a positive experience with Sherri and the rest of our team at Northtown Subaru. We always aim for timely service in a comfortable environment, so it's great to see we hit the mark! Thanks for your review.

February 19, 2024

Absolutely terrific experience. Third car purchased through them and would highly recommend. Very knowledgeable and a great deal! More

by SUNSHINEALAMODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Birk, Michael Ahern
Feb 20, 2024 -

Northtown Subaru responded

We're delighted to know you had a terrific purchase experience with us at Northtown Subaru! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

February 19, 2024

I always have a great experience using Northtown Subaru Services. Although I live in NC, I go to Northtown for maintenance or any type of service, on my Subaru Outback Touring car whenever I’m in town to v More

by LAMarkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart *****
Feb 19, 2024 -

Northtown Subaru responded

Hi LA Markel! We're so glad to know that you had consistently great experiences with our service team at Northtown Subaru. It's always a pleasure accommodating your needs during your visits, and we appreciate the high recommendation! Safe travels back to NC!

February 18, 2024

Sherrie and the technician were real helpfull in quickly fixing a problem that I was having with the car. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Feb 19, 2024 -

Northtown Subaru responded

Kurt, we're glad to know Sherrie and our team at Northtown Subaru were able to assist you quickly. Thanks for the positive feedback!

February 18, 2024

Great work and service! !! Everyone was cordial and worked well together as a competent team More

by hilltiffany134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert D
Feb 19, 2024 -

Northtown Subaru responded

Tiffany, thank you for choosing us! We'll see you next time. Safe travels!- The Northtown Subaru Team

February 17, 2024

Service was completed in a very timely manner. And there were no unexpected charges. The service advisor explained everything. More

by Smitty14094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Michael Ahern
Feb 19, 2024 -

Northtown Subaru responded

We're glad to know you had a positive experience with our service team at Northtown Subaru. We always aim for transparency and efficiency in all we do! Thanks for the great review.

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