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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

May 17, 2024

Andy Stewart was a pleasure to work with. He made me feel like a valued customer and kept me updated on the service being done on my vehicle. I will not take my car anywhere else. More

by crackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 18, 2024 -

Northtown Subaru responded

Hi! We're so glad to know that Andy provided you with a great experience at Northtown Subaru! Your kind words are much appreciated, and we look forward to seeing you for your future service needs. Safe travels!

May 17, 2024

Fantastic experience as always at Northtown…. caring and knowledgeable staff, always go that extra mile to explain things and accommodate the customer. More

by adamsnana109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 18, 2024 -

Northtown Subaru responded

Hi Adam! Thanks for the kind words! We're glad to know our team at Northtown Subaru could provide you with a fantastic experience. We always aim to go the extra mile for our customers.

May 15, 2024

There is no one more dependable, personable, and reliable than Andy Stewart. I have never felt more confident with a service manager than I do with Andy. I have relied on him for a decade by now, and have ne More

by grandellrohir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 15, 2024 -

Northtown Subaru responded

Thank you so much for the kind review! We're truly grateful for all of your support over the past ten years and are thrilled to hear that Andy & the team always take such wonderful care of you. Thanks again and we'll see you next time here at Northtown Subaru!

May 13, 2024

Excellent service provide by Service Staff Liason Joshua. I couldn't be more greatful for his understanding of my confusion about the price associated with my work request. He hlped me by adjusting the price More

by hmillie87
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joshua
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Joshua was able to help clarify the pricing for you at Northtown Subaru. Our team is always here to ensure your experience is as smooth and understandable as possible. Thanks for sharing this positive feedback!

May 12, 2024

Brandon Mednick was amazing,super nice answered all our questions very knowledgeable about the brand’s vehicles no pressure no nonsense great buying/leasing experience !!!!! More

by Srosethomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Brandon provided an amazing and pressure-free experience at Northtown Subaru! We appreciate your feedback, and we hope you enjoy your new vehicle. Safe travels ahead!

May 12, 2024

Very helpful & quick service! . Andy was thorough and checked for warranty - and it was covered ! More

by Educated
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 13, 2024 -

Northtown Subaru responded

We're happy to hear Andy & the team provided you with excellent service here at Northtown Subaru! Thanks so much for your review!

May 11, 2024

The team is courteous and helpful. I’ve bought 3 cars here and get routine service. More

by StaceyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
May 13, 2024 -

Northtown Subaru responded

Thank you, Stacey. We look forward to seeing you again! - Northtown Subaru

May 10, 2024

Very friendly and helpful. Nice coffee bar. Especially liked the video sent to my phone. More

by Debbie_maj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
May 13, 2024 -

Northtown Subaru responded

Debbie, we're happy to hear you enjoyed your recent visit here at Northtown Subaru! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2024

Despite the extra time it took for the service, the staff was extremely friendly and I was updated that the service was running behind. I have been so happy to be a Subaru owner from the purchase and each se More

by Janice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew from Service 5 stars
May 13, 2024 -

Northtown Subaru responded

Janice, we're glad to know that despite the extra time, you had a positive experience with our service team at Northtown Subaru. We appreciate your patience and loyalty as a valued customer!

May 09, 2024

The staff is always pleasant, welcoming and knowledgeable! My car is well taken care of and I’m on my way before I know it ! More

by spf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 10, 2024 -

Northtown Subaru responded

We're delighted to know that you've had consistently positive experiences with our team at Northtown Subaru. We appreciate your trust in us for taking care of your car, and we look forward to seeing you again next time!

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