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Northtown Subaru

Amherst, NY

4.9
288 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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288 Reviews of Northtown Subaru

May 13, 2024

Excellent service provide by Service Staff Liason Joshua. I couldn't be more greatful for his understanding of my confusion about the price associated with my work request. He hlped me by adjusting the price More

by hmillie87
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joshua
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Joshua was able to help clarify the pricing for you at Northtown Subaru. Our team is always here to ensure your experience is as smooth and understandable as possible. Thanks for sharing this positive feedback!

May 12, 2024

Brandon Mednick was amazing,super nice answered all our questions very knowledgeable about the brand’s vehicles no pressure no nonsense great buying/leasing experience !!!!! More

by Srosethomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
May 13, 2024 -

Northtown Subaru responded

We're so glad to know that Brandon provided an amazing and pressure-free experience at Northtown Subaru! We appreciate your feedback, and we hope you enjoy your new vehicle. Safe travels ahead!

May 12, 2024

Very helpful & quick service! . Andy was thorough and checked for warranty - and it was covered ! More

by Educated
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 13, 2024 -

Northtown Subaru responded

We're happy to hear Andy & the team provided you with excellent service here at Northtown Subaru! Thanks so much for your review!

May 11, 2024

The team is courteous and helpful. I’ve bought 3 cars here and get routine service. More

by StaceyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
May 13, 2024 -

Northtown Subaru responded

Thank you, Stacey. We look forward to seeing you again! - Northtown Subaru

May 10, 2024

Very friendly and helpful. Nice coffee bar. Especially liked the video sent to my phone. More

by Debbie_maj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
May 13, 2024 -

Northtown Subaru responded

Debbie, we're happy to hear you enjoyed your recent visit here at Northtown Subaru! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2024

Despite the extra time it took for the service, the staff was extremely friendly and I was updated that the service was running behind. I have been so happy to be a Subaru owner from the purchase and each se More

by Janice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew from Service 5 stars
May 13, 2024 -

Northtown Subaru responded

Janice, we're glad to know that despite the extra time, you had a positive experience with our service team at Northtown Subaru. We appreciate your patience and loyalty as a valued customer!

May 09, 2024

The staff is always pleasant, welcoming and knowledgeable! My car is well taken care of and I’m on my way before I know it ! More

by spf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
May 10, 2024 -

Northtown Subaru responded

We're delighted to know that you've had consistently positive experiences with our team at Northtown Subaru. We appreciate your trust in us for taking care of your car, and we look forward to seeing you again next time!

May 05, 2024

Extremely friendly and welcoming environment! It was my first time buying a car by myself and Dave made me feel very comfortable! More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
May 06, 2024 -

Northtown Subaru responded

Monica, we're glad to know that Dave and our team at Northtown Subaru made your first car-buying experience comfortable. Thank you for trusting us with your business! Enjoy your new ride!

May 04, 2024

Brian helped me out for my service appointment. He told me it was his first day, but I would have thought he had been there for years. Brian was friendly and knowledgeable, and got me in and out in More

by dstoberl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 06, 2024 -

Northtown Subaru responded

We're glad to know that Brian and the rest of our team at Northtown Subaru were able to provide you with a great service experience! It's wonderful hearing about your positive interactions. Thanks for sharing this feedback, we appreciate it!

May 03, 2024

Andy and the staff always provide excellent service and treat me as I think they would want to be treated. Service suggestions are offered but not pushed. This has kept my car in great running condition More

by GaryK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 06, 2024 -

Northtown Subaru responded

Hi Gary K! It's great to know that Andy and our team at Northtown Subaru have been able to provide you with excellent service. We appreciate your trust in us for maintaining your car!

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