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Northside Lexus

Spring , TX

4.9
7,008 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,008 reviews

July 12, 2025

In general, love working with this dealership because of the professionalism, quick response, and low to zero pressure whether it's the service, sales or finance dept. Pat in service provided me with many More

by lconerly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Northside Lexus responded

Thank you for your continued business and your kind words about Pat, Lisa, and Marcus! It is gratifying to know that the Northside Lexus team provides consistently attentive and communicative service. We look forward to your next visit!

July 10, 2025

Since our first visit the dealership has provided exceptional customer service and attention to us as a customer. This has been our experience whether purchasing or dealing with service dept. We coul More

by TOM@HOEINC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Northside Lexus responded

Tom, it means a lot to hear that you are confident in our team. Thank you for choosing Northside Lexus and for sharing your feedback!

July 10, 2025

John was patient and helpful with us and made sure we got the right car for our family. We appreciate all of his help in this process! More

by raizinman
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Northside Lexus responded

Thank you for sharing your family's experience of working with John! We appreciate your business and hope to see you again at Northside Lexus. Enjoy your new car!

July 10, 2025

It was a pleasure doing business with trustworthy individuals with whom I can place confidence. More

by sgoza
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Northside Lexus responded

We are so grateful to have earned your trust here at Northside Lexus. Thank you for your feedback!

July 09, 2025

Dealership - always excellent Customer Service - reception, sales and service Doug Tosh - very pleasant to work with - good communicator - 3rd vehicle we have purchased from him/NSLexus More

by KMCRUMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Northside Lexus responded

We appreciate your consistent business and outstanding review of Doug and the team! Thank you for choosing Northside Lexus and congratulations on your new car!

July 07, 2025

I like the way they help me to understand about the car and selling papers More

by LIENDK35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nang Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Northside Lexus responded

Thank you for your confidence in Northside Lexus, and for your business. We are grateful to have you as a customer!

July 06, 2025

I have already informed in my previous survey. Northside lexus service has gone down significantly. The dealership used to be great in 2018 and is horrible now. Poor customer awareness and has no More

by nikhil chaube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Vario
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Northside Lexus responded

It's disheartening to hear about your recent experience, and I apologize for any decline in service you've noticed. We strive to provide excellent customer care and value your feedback as it helps us improve. If you're open to discussing this further, please reach out at your convenience so we can address these concerns directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

July 06, 2025

Awesome, patient, professional, and very thorough! Very knowledgeable of the Lexus!! He’s Considerate and caring! More

by jye77396
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Northside Lexus responded

Thank you for the glowing review of our team here at Northside Lexus!

July 06, 2025

He’s above and beyond. He is professional and trustworthy. Very humble and kind. Highly recommended. More

by tizazutesfaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Northside Lexus responded

Your recommendation means a lot to us! Thank you for choosing Northside Lexus and for sharing your experience with our team. Safe travels!

July 06, 2025

Needham was very friendly and helpful throughout the sales process. Highly recommend him and the dealership. More

by ashley.adams111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Northside Lexus responded

Ashley, we are thrilled that Needham and the team made the purchase process easy and efficient! Thank you for choosing Northside Lexus and recommending our work.