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North Penn VW

Colmar, PA

Overview
Employees
Reviews
Vehicles
4.8
3,887 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,887 reviews

July 09, 2026

Very friendly and extremely helpful Done Explains well They are all knowledgeable and updated every single time whenever they have concerns or changes More

by Loveem3
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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July 09, 2026

I cannot overstate how great my car buying experience was with sales associate, Joe Dephilipo. His patience, transparency and sense of humor made the entire process both informative and easy. I highly reco More

by Andrea Hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen in finance was wonderful as well.
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July 09, 2026

Everything went smoothly throughout the entire process. I received timely communication, i.e. video and/or verbal communication while the car was being serviced. More

by brien.kalnoski
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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Jul 09, 2026 -

North Penn VW responded

Hi Brien, thank you for the great review! We're glad everything went smoothly and that you appreciated the timely updates throughout your service visit. We believe keeping our customers informed with technician videos and clear communication helps make the experience even better. We appreciate your trust in North Penn and look forward to serving you again!

July 09, 2026

Everything went smoothly throughout the entire process. I received timely communication, i.e. video and/or verbal communication while the car was being serviced. More

by brien.kalnoski
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
Report | Print
Jul 09, 2026 -

North Penn VW responded

Hi Brien, thank you for the great review! We're glad everything went smoothly and that you appreciated the timely updates throughout your service visit. We believe keeping our customers informed with technician videos and clear communication helps make the experience even better. We appreciate your trust in North Penn and look forward to serving you again!

July 08, 2026

We've been coming since we bout our first We've been using North Penn for maintenance since 2013 when we bought our first VW from them. Service is always great. Erin has always taken care of us- persona More

by BILLFENNECKEN
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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Jul 09, 2026 -

North Penn VW responded

Hi Bill, thank you for your continued loyalty since 2013! It means a great deal to us that you've trusted North Penn with your Volkswagen's service for so many years. We're especially happy to hear that Erin has consistently taken great care of you—we'll be sure to pass along your kind words to her. We also appreciate your feedback regarding the bank card fee. Comments like yours are valuable, and we'll be sure to share them with our management team. We look forward to continuing to serve you for many more years to come!

July 08, 2026

I walked away feeling like the dealership had no care about me as a customer. I paid $800 for diagnostic and repair of my vehicle only to have the same problem occur the very next morning. James took no More

by Mstoughton99
Recommend Dealer
No
Employees Worked With
James Bangor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
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Jul 09, 2026 -

North Penn VW responded

Good afternoon Michael, We spoke on June 30 regarding your experience, and I wanted to follow up by reiterating my sincere apology. As we discussed, there was a clear breakdown in communication between members of our staff, and I understand how frustrating and disappointing that must have been. Your concerns should have been handled with greater urgency, and I am truly sorry that they were not prioritized the way they should have been. During our conversation, I offered several options in an effort to help restore your trust and assist with resolving the issue, including no-charge diagnostic and repair assistance at our dealership, complimentary towing and substitute transportation while your Passat was being serviced, or covering the diagnostic cost for your Passat to be inspected by another local Volkswagen dealership if you preferred to work with a different service provider. To help make that process as seamless as possible, I also proactively contacted the two Volkswagen dealerships closer to you and provided them with the necessary information so they would have pre-authorization for diagnostic assistance if your vehicle was brought to them. I also want to apologize again that you experienced the same concern after the repair was completed. If we had identified any indication that the issue was still present at the time of repair, we would not have released the vehicle back to you. If the issue has not yet been resolved and you would like to revisit any of the options I offered, please do not hesitate to contact me by email or phone. I would be glad to continue working with you toward a resolution. Sincerely, Ken Benton Service Manager kenb@northpennvw.com 267-956-1145

July 08, 2026

Place is great! Best service and people! I think Jeorge should run for president Place is amazing More

by Craigtitus
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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Jul 09, 2026 -

North Penn VW responded

Hi Craig, thank you for the fantastic review! We're thrilled to hear you had such a great experience with our team. We'll be sure to share your kind words with Jorge—they're sure to make his day! We truly appreciate your support and look forward to seeing you again at North Penn. Thanks for choosing us!

July 08, 2026

Great job everyone Do you have any idea what the best service is for your VW!??? I'm not sure if you can find a better service More

by CHARLESMELLON
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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Jul 08, 2026 -

North Penn VW responded

Thank you so much for the fantastic review, Charles! We're honored by your kind words and thrilled to hear you had such a great experience with our service team. Providing exceptional service is what we strive for every day, and it's wonderful to know we earned your confidence. We truly appreciate your support and look forward to taking care of your Volkswagen for many years to come. Safe travels, and we'll see you at your next visit! 🚗😊

July 08, 2026

Great job everyone Do you have any idea what the best service is for your VW!??? I'm not sure if you can find a better service More

by CHARLESMELLON
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
Report | Print
Jul 08, 2026 -

North Penn VW responded

Thank you so much for the fantastic review, Charles! We're honored by your kind words and thrilled to hear you had such a great experience with our service team. Providing exceptional service is what we strive for every day, and it's wonderful to know we earned your confidence. We truly appreciate your support and look forward to taking care of your Volkswagen for many years to come. Safe travels, and we'll see you at your next visit! 🚗😊

July 07, 2026

Well, without feeling schmaltzy or put upon this dealership makes you feel like you count, like you're important, as if you really matter. It happens every time I go there and say what I observe oth More

by Manny Miles
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
Report | Print
Jul 07, 2026 -

North Penn VW responded

Thank you so much for your incredibly kind words, Manny! We truly appreciate you taking the time to share your experience. Knowing that you feel welcomed, valued, and genuinely cared for every time you visit means the world to our entire team. That's exactly the experience we strive to provide to every customer. We look forward to seeing you again and thank you for continuing to choose North Penn Volkswagen!

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