North Penn Mazda

Wil and the gang at North Penn Mazda are awesome. I have been going there for years and always have a great experience. I have been going there for years and always have a great experience. More

Hello. Cost for oil change excessive. Why charge a battery under warrenty. Fell free to call Thank you Cost for oil change excessive. Why charge a battery under warrenty. Fell free to call Thank you More

Mostly simple purchase process- non-pushy salesman, he was actually a breath of fresh air to deal with compared to some of the harrassing ones at other places. I tried to have everything set and ready for was actually a breath of fresh air to deal with compared to some of the harrassing ones at other places. I tried to have everything set and ready for day of purchase as I have a very tight schedule and long work days so couldnt afford to be at the dealership all day. Unfortunately had a few setbacks on purchase day due to miscommunication from the dealership about what was needed on my end. Overall happy but had dirt covered floormats on purchase day, then found a giant scuff 2 ft long on passenger side just shortly after leaving dealership day of purchase- did not inspect that area on passenger side as it was not present during test drive just days prior and had not gone anywhere that it was possible to happen that day. When contacted salesman he didn't respond until halfway through the next day and said if it's a scratch probably won't be covered- website itself says 1 yr inside and out coverage for preowned and new so was pretty upset, especially knowing it was superficial. Had to go back days later to return proper paperwork as was rushed due to dealership error day of purchase and grabbed wrong paperwork. Also told the wrong dates to schedule for inspection and oil change, so will have to reschedule them. Thankfully they did correct the issue with the scuff, but don't feel confident they will honor their "warranty" for any future scuffs or scratches, not really sure what the 1 yr of exterior and interior protection means then.. Otherwise very nice business and easy enough process, but what should have been 5 stars is a reluctant 4. We will see how it goes in the future. However the building is very clean and updated and people I interacted with were all very friendly. More

Will is always pleasant. He explains things to me in a simple manner so that I understand what needs to be done to my Mazda. He explains things to me in a simple manner so that I understand what needs to be done to my Mazda. More

Great communication through out the process. The loaner car was a nice perk. Thanks again The loaner car was a nice perk. Thanks again More

Catie was so helpful when I came in for my recent oil change. She let me know about my options for purchasing tires and fully explained the tire warranty and how it worked. She ensured that I was aware o change. She let me know about my options for purchasing tires and fully explained the tire warranty and how it worked. She ensured that I was aware of ongoing service deals. Without Catie’s expertise I may have gone elsewhere for my tires, but she talked me into going with Mazda and I am glad I did! So thankful for her help and knowledge of the services offered! More

Such a joy to work with Vinny! !! He helped me today with new Mazda for my wife and I am definitely coming back. Very knowledgeable and honest. !! He helped me today with new Mazda for my wife and I am definitely coming back. Very knowledgeable and honest. More

Thus was my first time at north penn Mazda. The dealership is beautiful. Stephan and the others I worked with were professional The dealership is beautiful. Stephan and the others I worked with were professional More

Great services Would definitely be back Amanda was awesome. Rental people was great. See you soon awesome. Rental people was great. See you soon More

It’s always a pleasure working with the North Penn Mazda team and my car is always well cared for. team and my car is always well cared for. More