North Park Lincoln

What an absolute pleasure! From the first contact all the way through the orientation of how to handle the whistles and toys, Steve Hernandez was an absolute professional - offe From the first contact all the way through the orientation of how to handle the whistles and toys, Steve Hernandez was an absolute professional - offering helpful tips and information at appropriate stages of the process. More

Will not honor sales appointments I called and spoke with Rene Ramirez regarding a car I saw online I was interested in purchasing. Since I would be making a trip from Austin, I confi I called and spoke with Rene Ramirez regarding a car I saw online I was interested in purchasing. Since I would be making a trip from Austin, I confirmed with him they still had it and made an appointment to see it no more than 2 hours later. I showed up at the agreed time where he was busy showing that exact car to someone else. He asked me to wait while he took the other person on a test drive. Obviously, I was no longer interested in doing business with them at this point. If I am willing to make a commitment to travel a couple of hours to view a vehicle, I would expect a professional dealership to reciprocate the commitment by honoring an appointment. Extremely unprofessional. I highly recommend going elsewhere. More

Sandy Small and Matt are the Best!! Sandy Small is the best Sales Person in town - cared about what my needs were and helped get me what I needed. The whole process was a pleasure and t Sandy Small is the best Sales Person in town - cared about what my needs were and helped get me what I needed. The whole process was a pleasure and their showroom (which you do have to spend a good amount of time in) is beautiful). Everyone at the dealership was Great to Work with. I would recommend anyone to go there and ask for the team of Sandy and Matt - Great!! More

Completely painless car buy experience! This was the easiest car purchase we have ever experienced! Mike Duron and Billy were so easy to work with and we were in and out in 15 minutes. Again This was the easiest car purchase we have ever experienced! Mike Duron and Billy were so easy to work with and we were in and out in 15 minutes. Again, completely painless purchase! Mike is a great guy and retired military so I would love to send him as much business as possible. The manager, Billy was incredible to work with as well! More

They found me the perfect car, customer service is amazing My experience with North Park was fantastic, from beginning to end. Based on my needs, Elliot found me the perfect used car on the first try, I didn't My experience with North Park was fantastic, from beginning to end. Based on my needs, Elliot found me the perfect used car on the first try, I didn't even need to look at any others. He was with a customer when we arrived so he pre-arranged for Joe help us, and we couldn't have been happier. Joe is so knowledgeable and friendly, and his follow up was impeccable. After the purchase, he always got back to me immediately when I had questions. Elliot sat with me and answered questions the next day before I drove it off the lot (they kept it a day to make sure it was thoroughly cleaned), and told me not to hesitate to contact him should I have more. Amy in financing was so great to work with. She's patient and explains everything very well, especially when you don't much about financing. I can't recommend North Park enough when you need a new or used car. Thanks so much to Elliot, Joe, and Amy for the stellar customer service, and for making my experience so enjoyable! More

Have Purchased 4 veh. from NP Lincoln in last 6 yrs - GREAT I have purchased 4 vehicles from North Park Lincoln in the last 6 yrs and all have been GREAT. It is a First Class organization from the moment you wa I have purchased 4 vehicles from North Park Lincoln in the last 6 yrs and all have been GREAT. It is a First Class organization from the moment you walk in, through the purchase, through the quickly accomplished paperwork - Bryan Villarreal, to receiving your new vehicle in pristine condition and then followed by exceptional/pleasant/courteous service. My sales person - Steve Hernandez - is very personable, was very helpful in all matters, answered all my many questions, has great followup skills to ensure your happiness with the vehicle/service and is always very helpful with any questions I call him about. Additionally, they provide you with excellent training on all the new systems and methods of use on all parts of the new vehicle. The sync specialist, Greg Nadeau goes the extra mile to ensure that you start out knowing all about the vehicle's systems and anytime you are stumped you can call him and he will clear-up what you need to do. A great company, selling & servicing some of the best vehicles on the road today. Jim A. More

Wow! Great dealership to purchase from! I purchased a used car from Walter, and Reagan managed parts of the sale also... which i am sure anyone who tries to save the depreciation value by bu I purchased a used car from Walter, and Reagan managed parts of the sale also... which i am sure anyone who tries to save the depreciation value by buying used, knows the risks also that go along with it (increased even more when you live 4 1/2hrs away and are trusting a voice on the other side of a phone). My experience started with what looked to be a disappointment at 1st when i arrived, but quickly was explained and a resolution made that turned this into an experience that was far greater then the expectation originally set by myself. I found a huge focus on customer satisfaction, along with moral factors set that makes this dealership one of the top on my list for the final outcome of a vehicle purchase and feeling happy and confidant of my decision to buy from this dealership (coming from a person who hates dealerships, and having a car problem purchasing about 30+ cars so far in life), I know i was impressed! And if all sales and management both new and used work under the same goals as Walter and Reagan did for me, you won't be disappointed! Thank you north park! More

Great Customer Service! I visited North Park Lincoln in the beginning of August and although I did not purchase a vehicle, I thought the customer service was impeccable! They I visited North Park Lincoln in the beginning of August and although I did not purchase a vehicle, I thought the customer service was impeccable! They didn't have the truck I was looking for, but I did end up purchasing from North Park Toyota! During my time at North Park Lincoln I worked with Joe Lopez and he was fantastic! He realized that the number one priority was customer satisfaction. If you are looking for a Lincoln or Pre-Owned vehicle, go see Joe! More

Best Car Buying Experience Ever! Jorge Guedea is by far the best sales person I have met in a long time. Jorge went out of his way to make sure he answered all of my questions and he Jorge Guedea is by far the best sales person I have met in a long time. Jorge went out of his way to make sure he answered all of my questions and he brought a vehicle out to my work for me to test drive during my lunch hour. He was not pushy or rude, he allowed me to ask many questions and was happy to help me in my car search. I will definately be returning to North Park Lincoln if I need to ever purchase another vehicle. More

Subaru service I have owned a lot of cars and have never had as great of a service experience as at North Park. Special shout-out to Abel for the outstanding way he I have owned a lot of cars and have never had as great of a service experience as at North Park. Special shout-out to Abel for the outstanding way he treats customers!!! Give this guy a raise, he deserves one. More