North Park Lincoln
San Antonio, TX
Filter Reviews by Keyword
By Type
340 Reviews of North Park Lincoln
Casper & Joseph, sales, & Mike in financing made this the most exceptional & easiest car buying experience ever. Very relaxed, no pressure atmosphere. Casper & Joseph were extremely knowledge about the car most exceptional & easiest car buying experience ever. Very relaxed, no pressure atmosphere. Casper & Joseph were extremely knowledge about the car. Joseph took extra time when I picked up the car to help set up everything for me with my phone & the car. And the car. The advancement Lincoln has made in their technology is amazing! You have to go to North Park Lincoln today! More
The dealership, sales people, and finance department were pleasant when purchasing the vehicle but problems arose after the vehicle had been sold. I had purchased a warranty plan and maintenance service plan pleasant when purchasing the vehicle but problems arose after the vehicle had been sold. I had purchased a warranty plan and maintenance service plan when purchasing the vehicle. I believed in the dealership and wanted to make my life easier but boy was I wrong. I had purchased 5 year plans but only 26 months into owing the vehicle, I was told my warranty and maintance plans had already expired. When I pushed to find out why, I was informed that North Park had misapplied both plans to the original manufacture date of the vehicle and not the date I purchased it! When I asked for them to correct the mistake, they informed me they could not and only offered me a refund. As much as I just wanted what I had paid for, I had no choice but to accept their refund. Their finance department had said I would see the money refunded within a few weeks in early August. It has now been 4 months and I have not received any refund! Be very wary of purchasing any plans from them and check your dates! More
Ricky Tejada was the sales person that sold me our car and he was excellent. He went above and beyond by picking us at the airport, taking his time with our car selection and explaining the vehicle and fe and he was excellent. He went above and beyond by picking us at the airport, taking his time with our car selection and explaining the vehicle and features. We were extremely happy with our purchase and the customer service he provided. I would recommend if you are looking for a car, go see Ricky as he will exceed your expectations. More
Kasper is a great sales person. Have purchased multiple vehicles from him and would again. He is patient and make sure his customers are happy with their purchase. vehicles from him and would again. He is patient and make sure his customers are happy with their purchase. More
Great people, Casper Kaspersky is very helpful caring and professional. I feel confident to contact him for any questions or concerns about the car I bought. I definitely recommend this dealership. and professional. I feel confident to contact him for any questions or concerns about the car I bought. I definitely recommend this dealership. More
I went to trade my Lincoln MKZ in and Bea Montilla assisted me in every step. She was patient, listened and asked me questions and made me even realize I didn't actually want what I came in for at fir assisted me in every step. She was patient, listened and asked me questions and made me even realize I didn't actually want what I came in for at first. She made me realize the other available options that were way better for someone like myself and opened my eyes. I want to thank her for her patience, knowledge, and customer service. Thank you love my alfa romeo giulia More
I have been working with Casper for several years. He is very personable and contacted me before my lease came up letting me know that due to COVID there was a shortage of Navigators on the lot, and that I very personable and contacted me before my lease came up letting me know that due to COVID there was a shortage of Navigators on the lot, and that I needed to come in early to build the one I want so we can have it in by the time my lease expires. He help me build the Navigator I wanted. When my Navigator arrived, he explained all the gadgets that comes with such a nice auto and made sure I was comfortable before he let me drive off. He is the best to deal with. He also helped me throughout the term of my lease whenever I had a question. He would call me back immediately if he was tied up when I called. Great service and very knowledgeable----------and might I say very patient. Thanks Casper and thank you North Park Lincoln. More
My husband and I worked with Casper Kasperski and he did an excellent job of answering questions and was quite knowledgeable. We would recommend him to anyone purchasing a vehicle. an excellent job of answering questions and was quite knowledgeable. We would recommend him to anyone purchasing a vehicle. More
Excellent sales people. Kent Kasperski was very helpful. A great sales experience. My only issue with the sale was the lack of cleaning on the truck, certainly not a detailing, almost not even a cleaning. A great sales experience. My only issue with the sale was the lack of cleaning on the truck, certainly not a detailing, almost not even a cleaning. More