North Orlando Mitsubishi

I have always had very good service but was disappointed with the last visit, my tires were not checked properly had to have air put in tires the next day, the car was not washed as usual not sure if an al with the last visit, my tires were not checked properly had to have air put in tires the next day, the car was not washed as usual not sure if an alignment was needed or done, anyhow, that will not prevent me from returning it was just one of those things, Thel was ge front office personnel was great can't remember his name. More

Guy McCumber was my service manager and he was fantastic. The service was very prompt and fully explained. The service was very prompt and fully explained. More

Thank you for servicing my vehicle with the upmost care. I appreciate how fast it was completed I appreciate how fast it was completed More

They ran ads on Facebook with an automated bot that if you don’t give them a cell phone number they stop talking to you. Sounds like a place I shouldn’t do business if this is their practice. Physicall you don’t give them a cell phone number they stop talking to you. Sounds like a place I shouldn’t do business if this is their practice. Physically went there to give them a chance and not base it off someone who doesn’t know how to configure an auto-responder / bot. Still wouldn’t do business here. Walk in sales man doesn’t introduce himself, I asked about the event and to point me in the direction of those cars “I have 150 cars on sale” ok? That’s not a lot. I asked again if he can just point me to the event cars and he insists I need to take a seat Becuase he has a computer …. If I wanted to sit at a computer I’d have stayed home. I turned and left and he followed me out continuing the lines “every car is on sale”. I’d reconsider shopping here is you have other options. More

It was the fastest service I have ever had. North Orlando Mitsubishi has improved its efficiency tremendously. North Orlando Mitsubishi has improved its efficiency tremendously. More

Excelente servicio y ofertas maravillosas. Personal muy preparado y respetuoso. Desde el momento en que entras te hacen sentir como en casa. Personal muy preparado y respetuoso. Desde el momento en que entras te hacen sentir como en casa. More

El Sr Alex nos atendió muy amable y nos dio el mejor carro que le convenía a nuestra hija gracias Sr alex carro que le convenía a nuestra hija gracias Sr alex More

My experience with North Orlando Mitsubishi raises serious concerns about transparency and business practices. I entered into a purchase agreement after being clearly advised that my monthly paymen serious concerns about transparency and business practices. I entered into a purchase agreement after being clearly advised that my monthly payment would remain within a certain range. Although the final payment exceeded that range, I agreed to move forward in good faith and completed all required documentation, took delivery of the vehicle, and provided a $3,000 down payment. Two weeks later, I was contacted and informed that the financing had not been approved as originally represented. I was then presented with new terms increasing the monthly payment to $964 which is significantly higher than what I had already stretched to accept. This situation places the burden entirely on the customer after the transaction has effectively been completed. Rather than honoring the original agreement or offering a comparable solution, the only option presented was to accept more expensive terms. Kevin in the finance department was involved in the process, and the overall handling of the situation lacked clarity, consistency, and professionalism. At no point was there a meaningful effort to preserve the originally agreed-upon terms. This experience reflects what appears to be a conditional delivery structure that was not adequately explained upfront, resulting in a significant and avoidable disruption after the sale. I would strongly encourage prospective buyers to ensure that all financing is fully approved and finalized before taking delivery of any vehicle, and to approach this dealership with a high degree of caution. More

Aggressive with calls and texts. I knew what I wanted so not much push back, which was appreciated. Must advocate for yourself I knew what I wanted so not much push back, which was appreciated. Must advocate for yourself More

The service department my salesperson, Alex, are top notch! Alex is always helpful, friendly and knowledgeable. notch! Alex is always helpful, friendly and knowledgeable. More