Kevin Quesada

North Orlando Mitsubishi responded

Thank you so much for the wonderful review! We’re thrilled to hear that you had a smooth and enjoyable experience with our team, from the paperwork to financing. We truly appreciate your kind words and your business. Congratulations on your vehicle, and thank you for choosing us! We look forward to seeing you again! 🚗✨

North Orlando Mitsubishi responded

Thank you for sharing your concerns. We’re sorry to hear that your experience did not meet the level of service we strive to provide. We take concerns regarding financing, product options, and vehicle repairs very seriously. Our goal is always for customers to understand the terms of their purchase, including any optional products, before completing their transaction. We also understand your frustration regarding the brake light and the expectation that it would be addressed prior to purchase. Because we cannot discuss the details of a customer’s transaction publicly, we would appreciate the opportunity to speak with you directly, review what occurred, and address any outstanding concerns. Please contact our management team at your earliest convenience so we can look into this further. We value your feedback and the opportunity to make things right.

North Orlando Mitsubishi responded

Thank you so much for your incredible review! We are truly honored that you and your fiancée chose North Orlando Mitsubishi for your vehicle purchase. We're thrilled to hear that Elvis made you feel comfortable throughout the process and took the time to explain everything, helping turn what can be a stressful experience into such a positive one. We'll also be sure to share your kind words with Kevin and Eli—they'll be delighted to know they helped make your purchase a memorable one. Congratulations on your beautiful Diamond White Mitsubishi Outlander SE! It means a great deal to us that you felt welcomed like family and appreciated the transparency, teamwork, and customer service you received. Thank you for your recommendation and for trusting us with such an important purchase. We look forward to welcoming you back when it's time for your next vehicle. Until then, enjoy your Outlander, and welcome to the North Orlando Mitsubishi family! 🚗🎉

North Orlando Mitsubishi responded

Thank you so much for your support and review!

North Orlando Mitsubishi responded

Thank you for taking the time to share your experience. We're thrilled to hear that Michael provided fantastic service and that you felt our team was honest and easy to work with. We'll be sure to pass along your kind words to him! We also appreciate your feedback regarding the condition of the Tesla when you arrived. We sincerely apologize that it wasn't cleaned and fully charged before your visit. We understand how important it is for a vehicle to be properly prepared, especially for a customer who has traveled to see it. We're glad our finance team offered to have the vehicle detailed, and we'd be happy to complete that for you at your convenience. Thank you for bringing this to our attention—it helps us improve our preparation process. We truly appreciate your business and hope you enjoy your Tesla for many miles to come!

North Orlando Mitsubishi responded

Thank you for your wonderful review! We're delighted to hear that our team was attentive and helped you and your wife find the vehicle you wanted. It's great to know the process was quick and enjoyable. We truly appreciate your business and hope you both enjoy your new vehicle. Welcome to the North Orlando Mitsubishi family! 🚗😊

North Orlando Mitsubishi responded

Thank you for your support and review. So happy to hear you had a great experience!

North Orlando Mitsubishi responded

Thank you, Sabrina, for your wonderful review! We're so glad to hear you had a great experience with our team. Leo and Kevin will be thrilled to know their dedication and commitment to providing exceptional customer service made such a positive impression. We truly appreciate your kind words and your trust in us. Congratulations on your new car, and we look forward to serving you again in the future. Enjoy the ride!

North Orlando Mitsubishi responded

Thank you for your support and honest review! We appreciate you and welcome you to our North Orlando Mitsubishi family!

North Orlando Mitsubishi responded

¡Muchas gracias por su comentario! Nos alegra saber que el Sr. Alex los atendió de manera tan amable y que pudo ayudarles a encontrar el mejor carro para su hija. Le haremos llegar sus palabras de agradecimiento. ¡Esperamos poder atenderles nuevamente pronto!