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North End Subaru

Lunenburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,201 Reviews
North End Subaru is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 350 New and Pre-Owned cars, Certified Service Technicians, and much more.
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757 Chase Rd

Lunenburg, MA

01462

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Showing 1,201 reviews

October 05, 2024

The staff were very dedicated and great with communication. I appreciate the effort they made to give me the best deal for a new car. More

by leighafilosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

North End Subaru responded

Thank you for your kind words and visiting North End Subaru! We’re so glad to hear that our team’s dedication and communication made a positive impact on your experience. We always strive to provide the best deals for our customers, and it’s wonderful to know you felt that effort. If you need anything else or have questions down the road, we’re here for you! Enjoy your new car!

October 05, 2024

I never met Michael Pinto. Bob Waite was excellent. He went above and beyond to help me with this new lease. More

by apam629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

North End Subaru responded

We're thrilled to hear that Bob went above and beyond to assist you with your new lease. He truly values providing exceptional service. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle! We hope to see you again at North End Subaru.

October 05, 2024

Justin Gordon and Michael Pinto were amazing! Every question was answered in an easy to understand and professional manner. Justin’s incredible knowledge of his product and straight forward appro More

by TLKOLLARICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

North End Subaru responded

We're so glad to hear that Justin and Michael provided you with clear and professional answers to all your questions. Justin’s expertise and straightforward approach truly set him apart, and we appreciate your recommendation. If you need anything else or have more questions in the future, don’t hesitate to reach out. Enjoy your new car!

October 05, 2024

Effortless leasing my Crosstrek. Eager to answer questions and took the time to explain how the systems work. More

by alansaball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

North End Subaru responded

Thank you for visiting us at North End Subaru! We’re delighted to hear that your leasing experience with the Crosstrek was effortless. Our team loves taking the time to answer questions and ensure you feel confident with your new vehicle. Enjoy driving your Crosstrek, and if you have any more questions, we’re always here to help!

October 03, 2024

Everyone at North End Subaru was great! Justin was very accommodating and patient while we were dealing with the insurance company! Thanks to everyone! More

by lisarichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Belsky
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Oct 07, 2024 -

North End Subaru responded

Thank you for your kind words! We're so glad to hear that Justin and the team were able to assist you during the insurance process. We strive to provide a supportive experience, and it’s wonderful to know that we met your expectations. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

October 02, 2024

I honestly normally hate car dealers but these guys really treated me well. I had totaled my car and was in a rough spot. They worked with me and we made a deal. Now my family is sitting comfortably th More

by Keithcormier672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Belsky
Report | Print
Oct 07, 2024 -

North End Subaru responded

Thank you for sharing your experience you had North End Subaru! We’re so glad to hear that our team was able to help you during a tough time. It’s great to know that we could make a positive impact on your situation. Enjoy your new vehicle, and we’re here for you whenever you need us!

October 01, 2024

Excellent customer service and non pressure atmosphere. The staff were friendly and knowledgeable. Love our new car. More

by Carpenter4463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

North End Subaru responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience at North End Subaru. Our team strives to create a friendly, pressure-free environment, and it's great to know you felt that during your visit. Enjoy your new car, and we look forward to seeing you again!

September 30, 2024

Very patient to educate about the car features. Did not oversell during the first meeting More

by ashok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Nuorimo
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September 28, 2024

Stressful timing of purchase. Thankful for the help in getting it done considering the circumstance. More

by raycan99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

North End Subaru responded

Thank you for choosing North End Subaru to help when it sounds like you needed it the most! So happy the team was here to make everything happen for you and you are loving your new Subaru. We hope to see you again at North End!

September 27, 2024

Awesome! Bob and everyone at North End are very professional and customer oriented. Great experience! More

by katew57940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cusick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dybus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

North End Subaru responded

Thank you for sharing your positive experience! We're thrilled to hear that Bob and the team at North End Subaru provided you with such professional and customer-oriented service. Hope to see you again for any of next vehicle needs!!

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