Karen Cusick
Karen Cusick at North End Subaru

Karen Cusick

Service Advisor

North End Subaru

757 Chase Rd
Lunenburg, MA 01462

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Karen Cusick

March 26, 2026

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Employee Rating

Very open and honest. Purchase and finance costs are disclosed before you agree to sign final contracts. More

by davidbb60
Sales Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

North End Subaru responded

Thank you for noting our transparent approach. We’re glad the purchase and finance details were clearly disclosed before you signed. Congratulations on your new Subaru and enjoy the ride. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

March 19, 2026

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Tyler, Bob W, Amanda in finance, Marrissa in sevice and the ladies in the office outstanding. My 8th new Subaru off them since 2012. More

by herbandbarb
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 29, 2025

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Staff is great awesome people working and helping to make a comfortable environment and quality service. I have also leased multiple cars from North End and they have always gone over and above to help work More

by sue.faiola
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 02, 2025

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The service depart and sales team are knowledgeable, friendly and easy to work with. I will continue my business there. More

by Lbm
Sales Price Transparency
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Recommend Dealer
Yes

July 05, 2025

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Always a pleasure to work with. We got great service on our Outback and recently purchased a Forester from North End. Bob Waite is very helpful and we wouldn’t want to work wit More

by CHARRISPWD
Sales Price Transparency
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Recommend Dealer
Yes

July 03, 2025

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Always a great experience with both sales and service. I have been purchasing my Subaru legacies from North End since 1994! More

by KARENALAN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Liddle, Bob Waite

January 20, 2025

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Amber was a pleasure to work with and took awesome care of us throughout the process of purchasing our Forester. Amber is a wonderful person, was very knowledgeable and made the entire process smooth and More

by BAKERCLAN3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Amber Shue

Jan 22, 2025

North End Subaru responded

We're thrilled to hear that Amber made your Forester purchase a smooth and stress-free experience. It sounds like she really went above and beyond for you, and we’re happy to hear you’ll be returning when you're ready for your next vehicle. We're also glad to know Karen’s exceptional service in the service department has stood out to you—she truly is a star! We’ll be sure to pass along your compliments to both Amber and Karen. Thank you again for choosing North End Subaru, and we look forward to working with you again in the future!

January 07, 2025

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Employee Rating

Friendly and easy to deal with, great service in all areas. From looking to final purchase great dealership to work with. More

by mrsmpf
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

North End Subaru responded

It’s awesome to hear that your experience was smooth from start to finish! Friendly, easy-to-deal-with service makes all the difference, and it sounds like the dealership really took care of you. Glad to hear you had such a great experience at North End Subaru!

November 16, 2024

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Employee Rating

A pleasure to do business with. Very knowledgeable about the product. Everyone made the process effortless and seamless. More

by alanlizotte1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

North End Subaru responded

Thank you for the fantastic feedback! We're so glad to hear that your experience at North End Subaru was effortless and seamless. Our team works hard to be knowledgeable and provide the best service possible, and it’s great to know we met your expectations. It was a pleasure doing business with you, and we look forward to working with you again in the future!

November 04, 2024

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Employee Rating

Bob and Tom are always friendly and easy to work with, highly recommended. A very simple car buying process. More

by DISTRICT5RECORDS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Waite

Nov 05, 2024

North End Subaru responded

We're thrilled to hear you had a positive experience with Bob and Tom. We strive to make the car-buying process as smooth and straightforward as possible, and it's great to know that it was just that for you. Thanks for seeing us at North End Subaru and we hope to see you again for any future Subaru needs

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