Norman Mitsubishi

Will be back My salesman was Justin. He was awesome and recommend to anyone coming in! I got a brand new Mitsubishi outlander at a great price. And I got free oil My salesman was Justin. He was awesome and recommend to anyone coming in! I got a brand new Mitsubishi outlander at a great price. And I got free oil changes for 6 months More

Sucks! This dealer sucks! Drove hours to test drive a “pristine” xxx. Broke down during the test drive, & to my surprise they were NOT surprised. Don’t waste This dealer sucks! Drove hours to test drive a “pristine” xxx. Broke down during the test drive, & to my surprise they were NOT surprised. Don’t waste your time. Crooks, liars. Move on to a good dealership. They pull you in with lower prices but screw you over. More

AWFUL Customer Service is TERRIBLE. Once they have your money, they could care less about you. Russell and JT both are rude and dishonest. BUYERS BEWARE!!! Customer Service is TERRIBLE. Once they have your money, they could care less about you. Russell and JT both are rude and dishonest. BUYERS BEWARE!!! They ask customers to give a 5 star review on google in exchange for free oil changes. That says alot about a dealership. Shame on You, Norman Mitsubishi!!! More

DO NOT BUY FROM HERE! YOU'LL REGRET IT! First, let me tell you that the customer service rep offered me two free oil changes if I would give them a 5 star review. The fact that I am passing First, let me tell you that the customer service rep offered me two free oil changes if I would give them a 5 star review. The fact that I am passing up on two free oil changes, couldn't be bought, and couldn't in good faith recommend anyone use this place should tell you something. I bet most of the good reviews they have are bought to be honest. Things you should know if your thinking of going: *Kaylee who answers the phone doesn't even work on site and never delivers messages or appointments she sets. I set an appointment to see the car and then called her to confirm with the VIN number the day of. When I showed up they had no record I was coming and told me another man from Arkansas was on his way to look at it. Since I was there, they had to sell to me, but the Arkansas man showed up and was rightly mad that he had driven so far for nothing. This is only one of many instances of bad communication I've experienced with them over 2 months and if you read other reviews, you'll see that this is a very common occurrence. *The salesman, Nolan, was very inexperienced and could not answer any of our essential questions about the car. Instead of saying he would find out for us, he would just say "I don't know" and expect that to be sufficient. It took a lot of refusal to back down to get him to go ask someone for us. *When I test drove the car, the tire pressure on the back right tire dropped about 10 PSI. When we decided to make an offer on the car, I told him that the tire would need to be fixed for us to sign. I suspected it was something easy like a leak but wanted to be protected just in case. He came back with papers for me to sign saying they fixed it. When I asked what was wrong with it he said "oh well we just aired it up". I insisted the paperwork be changed to reflect that if the PSI went back down, we could bring it back and have it fixed. He got really mad at this request and acted like a child but obliged. *After contracts were signed, we drove off of the lot and noticed that the odometer showed 700 miles over the mileage that was printed on the contract we signed. *The car advertised remote start but it wouldn't work. Turns out they lost the key, bought a different one and never hooked it back up. They did allow us to take it to a Nissan Dealership to fix it though but we had to drive all the way back and be without a car for a few days. *HERE IS WHAT REALLY SHOWS THEIR TRUE COLORS The tire pressure was back down to 25 the day after we bought it. Long story short, we ended up having to drive 4 times (5 including getting the remote start fixed) to Norman for them to "fix" the issue. Once, they had to "get a part". Then, they replaced the TPMS sensor. WHY? no idea since it was clearly a leak and all they had to do was check for it. When that didn't help, we went a third time and they were too busy for us even though we confirmed our appointment twice and drove all the way there. The last time we went, the manager and mechanic came out and told my husband they finally found the leak and that they "put a plug in" -direct quote. Finally fixed right? Nope! Tire pressure was down the next day and so continues 2 months of me filling up my tire every 3 days. Finally I realized I couldn't trust them. I took it to a Hibdons and here is the kicker. They took the tire off and immediately saw a huge nail. They brought me back to show me that there was no evidence of a plug in that tire whatsoever and anyone who actually took the tire apart and claims to have checked it 4 times could see the nail. *******That is when I realized that EVERY TIME we drove an hour to Norman and back, they let my husband sit in the waiting room and did nothing to the tire and then lied to his face about it.....FOUR TIMES! That is what kind of dealership this is. They are shady. They lie. They don't care about their customers and they cut corners. I regret having ever gone there. More

Great service 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊&#12852 service 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊 loved travis he helped make sure I got the free oil change and Louis was very kind as well. I'll for sure be back More

Competitive pricing I would recommend this dealership to anybody looking for a great pre-owned truck. They have pretty good inventory. The staff here was extremely helpfu I would recommend this dealership to anybody looking for a great pre-owned truck. They have pretty good inventory. The staff here was extremely helpful & knowledgeable on the truck I bought from them. Benedict their finance manager made it pleasurable as well buying feom them. Will be back More

Service and customer service is great I was extremely satisfied with the customer service I was well taken care of and the staff does everything to make sure you are happy I was extremely satisfied with the customer service I was well taken care of and the staff does everything to make sure you are happy More

Easy, laid back atmosphere No high pressure vultures trying to make me buy a car I don't want. Looked at one car that was too much for our budget, Logan gave us another option No high pressure vultures trying to make me buy a car I don't want. Looked at one car that was too much for our budget, Logan gave us another option and I love my new car. More

Definitely come back! I think car buying should be stress free. I mean, ultimately it is the vehicle that sells itself. My car buying experience with Norman Mitsubishi was I think car buying should be stress free. I mean, ultimately it is the vehicle that sells itself. My car buying experience with Norman Mitsubishi was just that...stress free. I was not pressured into buying more car than I needed for myself nor my budget. Travis and the entire staff made me feel welcomed and appreciated. I will definitely repay them a visit when I am seeking to buy my next vehicle. Thanks you guys. Keep up the good work. More

Great salesman I would highly recommend this place to anyone looking for a new car. The salesman I had whose name is Darren was fantastic he listened to what I wante I would highly recommend this place to anyone looking for a new car. The salesman I had whose name is Darren was fantastic he listened to what I wanted and really worked to get it for me More