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Norman Hyundai

Norman, OK

4.6
177 Reviews
At Norman Hyundai, we believe in starting with "why." We aim to provide top-quality service to our customers, employees, and community. We are committed to being more than just a dealership-we're your partner in all things Hyundai. We're proud to serve and be a part of the Oklahoma community. We strive to provide our customers with outstanding service through courtesy and respect. That's how we treat family, and when you visit our showroom, you become a part of the Norman Hyundai family.
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591 North Interstate Drive

Norman, OK

73069

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Showing 177 reviews

September 18, 2024

Smooth easy process. Happy with my purchase and salesman CJ Dixon thanks again for all your help More

by Laurenwood606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Dixon
September 16, 2024

Billy and Rick were both great, everyone there was. I was very pleased with the experience. Not too high pressure and accommodated my need to be in and out on my lunch break for the test drive. Great p More

by dscully2121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dray Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaydyn was who texted with me and was very responsive and good, Rick Dunn
September 11, 2024

Worst service ever. Never go for first complimentary service which will be done in 10 minutes. No respect for the customers words. Just don’t wanna go there again. They More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Ozment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
Sep 12, 2024 -

Norman Hyundai responded

Thank you for sharing your feedback. We sincerely regret to hear about your recent experience with our service department, and we appreciate the opportunity to address your concerns. At Norman Hyundai, we are committed to upholding the highest customer service standards, and we strive to treat every customer with the respect and professionalism they deserve. We are incredibly proud of our adherence to the Golden Rule: treating others with the utmost respect. However, we have a responsibility to our employees and our business, and we cannot overlook behaviors that disrupt our work environment. Your attempt to secure a loaner vehicle for three weeks was not in line with our policies and could not be accommodated. While we aim to accommodate all reasonable requests, it is essential for all parties involved to engage respectfully and adhere to our policies. Attempts to manipulate our system or treat our staff unprofessionally do not align with the standards we uphold at Norman Hyundai. We genuinely appreciate your feedback and if you would like to participate in constructive conversation, please contact our management team directly at 405-801-3590. If not, please refrain from making false allegations online out of emotional discourse. We thank you and wish you the best with your future Hyundai services.

September 10, 2024

Always gave me good service never had any complaints. Only thing is they always changing staff. More

by deesquare718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They keep changing
September 10, 2024

Fast and friendly service. They are true to their word. Would definitely recommend to friends and family. Cj was my salesperson and he made the deal a breeze! More

by r.payne16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Dixon, Kameron Cranfield, Jeret Periman
September 06, 2024

Billy did an amazing job helping us with our purchase. He is incredibly knowledgeable and made the whole process one the best we have ever had with no hassles or problems. He truly is a great salesman a More

by Brdnsdd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Best car buying experience I’ve ever had. Billy and the staff treated my wife and I as family. Highly recommend. I met with the owner of the dealership he was awesome and man of his word. Tha More

by Viperpanda34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Billy was personable and understanding. He listened to me and helped me to get the car I love. More

by jameswashington09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Great service and very friendly. They were fast and true to there word. I highly recommend you come to this place. More

by saijedimaster213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

They bent over backwards trying to accommodate my needs and get me into a vehicle I can afford and also be happy about driving. Billy, Kameron and the team at Norman Hyundai will not let you down! More

by okcjeeptech
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Ozment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameron Cranfield
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