Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your positive experience with Malachi at Norman Hyundai! We are thrilled to hear he was unique and extraordinary in helping you and your family. Our team takes pride in providing exceptional customer service, and it's lovely to know that Malachi went above and beyond to assist you. We appreciate your business and look forward to serving you in the future. Please don't hesitate to reach out if you need any further assistance. Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your positive experience with Norman Hyundai! We are thrilled to hear that Malachi and Jessica provided exceptional customer service and made the car-buying process seamless and easy for you. Our team is committed to providing our customers with top-notch service and transparency throughout the entire process, so we are grateful to hear what you experienced during your visit. We understand that car-buying can be stressful and time-consuming, but we are glad that Malachi could help you get off the lot in half the time and that Jessica could assist you over the phone with any questions. We strive to provide our customers with a hassle-free experience, and we are thrilled to hear that you had a 10/10 experience with us. Thank you again for choosing Norman Hyundai, and we hope to continue to serve you in the future. Please don't hesitate to reach out if you have any further questions or concerns, and we will be happy to assist you in any way we can Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Looks like you took the "shortcut" to satisfaction! While others were stuck in the traffic of tedious negotiations, you breezed through the lanes of efficiency and expertise. Your journey from frustration to fulfillment at Hyundai of Norman was a smooth ride indeed! Kudos to Jessica for setting the wheels in motion and to Malachi for steering you in the right direction. With a team that knows the ins and outs of the tax code, you found your oasis of honesty and assistance. Here's to more seamless transactions and fewer roadblocks in your future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your experience with us! We're thrilled that Malachi provided exceptional service and made your first leasing experience smooth and easy. It's lovely to know that our email and text communication options were helpful for you, especially considering your auditory processing issues. We understand the importance of accommodating our customers' needs and preferences, and we're glad we could provide you with a hassle-free experience. Enjoy your new vehicle, and if you ever need anything in the future, don't hesitate to reach out to us! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your feedback with us. We're glad that Malachi provided you with excellent service and transparency during your vehicle search. It's important to us that our customers feel heard and informed throughout the process. However, we're deeply concerned about your experience with our financing department. We want to assure you that our dealership does not tolerate deceitful and underhanded tactics. Our finance department provided you with full details and did not attempt the actions stated in your allegations. We apologize for any inconvenience or frustration caused by the finance representative's behavior and the unnecessary delay in finalizing your paperwork. This is certainly not the level of service we strive to provide. Your feedback is invaluable to us, and we will address these concerns internally to ensure that all of our customers receive the respectful and efficient service they deserve. Thank you for bringing this to our attention, and please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make things right. Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

It sounds like Billy brought more than just expertise to the table—he has a dash of humor and personality, too! His deep knowledge of Genesis vehicles and quick responses to your questions made the car-buying experience a breeze. Who says car shopping can't be fun? Thanks for sharing your positive experience, and here's to many miles of enjoyment in your new Genesis! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We're delighted to hear that you enjoyed your visit to our dealership despite our ongoing renovations! Creating a clean and welcoming environment for our customers is a top priority, and your positive feedback is greatly appreciated. Our commitment to improving our facilities is a reflection of our dedication to serving our customers and community better. Thank you for recognizing our efforts, and we look forward to welcoming you back to our fully renovated dealership in the near future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for leaving such a positive review about your experience with us! We're thrilled to hear that you found the process of working with us to be super smooth and easy. It's always our goal to provide our customers with exceptional service, and we are delighted that we could meet your expectations. We appreciate your recommendation and are grateful for your trust in us. If you need anything else, don't hesitate to contact us. We look forward to serving you in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your experience with us! We're thrilled you had a comfortable and enjoyable time shopping for your first car with Victoria. Our team at Norman Hyundai takes pride in providing a stress-free car-buying experience for our customers, and it's always great to hear when we succeed. We appreciate your business and look forward to serving you again! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Hello, we apologize for any inconvenience caused by the recent events. At Norman Hyundai, we take pride in providing our customers with the highest service and satisfaction. We want to assure you that we honor any sold deals and are committed to fulfilling our promises to our customers. However, there are instances where uncontrolled factors like loan approvals and banking processes can sometimes affect the outcome. We apologize for any misunderstandings or miscommunications that may have taken place. Our team would appreciate the opportunity to clarify any confusion and work towards a satisfactory resolution. We value your business and appreciate your feedback, and we hope to regain your trust in our dealership. Please feel free to contact our new management team. Servicing You and Nothing Else! The Norman Hyundai Team