
Norman Hyundai
Norman, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Malachi listened and provided what we asked to the best of his ability with current inventory. He was up front and did not try to skew or sell us different vehicles just to keep us in the dealership. He of his ability with current inventory. He was up front and did not try to skew or sell us different vehicles just to keep us in the dealership. He was able to give us a range of what the vehicle would cost. Exactly the information we were looking for without games. We returned to the dealership based on this initial interaction. We ended up looking at different colors and trim options and found the vehicle we ultimately purchased. Salesmanship excellent. Dealership however tried to be deceitful and underhanded when financing. Truly tried to pull on over one us with an insane interest rate verses a rebate. In addition finance representative kept us waiting over and hour when all the paperwork was prepared the day before including running our credit. The credit was ran again for no reason and the finance person was rude and disrespectful. I cannot believe the difference in how we were treated from one entity to the other. More
Billy was extremely knowledgeable regarding the Genesis vehicles and their features. He was also easy to work with and very responsive to my inquiries. He also has a great sense of humor and personality. vehicles and their features. He was also easy to work with and very responsive to my inquiries. He also has a great sense of humor and personality. More
Possibly the best car buying experience I’ve ever had And that says a lot I’ve purchased over 50 cars in my lifetime. And that says a lot I’ve purchased over 50 cars in my lifetime. More
Everyone was wonderful! It was a comfortable experience, especially getting my first car. Shopping for a car is daunting, but it was fun with Victoria! It was a comfortable experience, especially getting my first car. Shopping for a car is daunting, but it was fun with Victoria! More

Malachi was very laid back, informative, and easy to work with. I did not feel pressured to do anything but everyone involved in the deal did a stellar job to make sure I was comfortable and got me into a ca with. I did not feel pressured to do anything but everyone involved in the deal did a stellar job to make sure I was comfortable and got me into a car that I absolutely love in under 2 hours! They even gave me a snack while I waited for Jake to beat my banks deal and he ensured I walked away with the best deal possible. I am so grateful for this team and the experience they provided. Highly recommend! More
I would rate my experience with Norman Hyundai as extremely disappointing and would give them zero stars if possible. I purchased a 2017 Infiniti QX50 from Norman Hyundai in Norman, Oklahoma, on Febr extremely disappointing and would give them zero stars if possible. I purchased a 2017 Infiniti QX50 from Norman Hyundai in Norman, Oklahoma, on February 24th, with Bart as my salesman. During the test drive, the Infinity seemed to run smoothly, and Bart assured me it had only one previous owner, an older couple who traded it in for a smaller vehicle. However, my experience quickly soured when Bart offered alcohol during the test drive and drank it while I was driving. Despite this unprofessional behavior, I proceeded with the purchase process. Shortly after purchasing the vehicle, issues began to arise. The tire pressure sensor light came on, revealing inconsistent tire pressure readings. Additionally, the engine started running rough, and upon inspection, it was found to be significantly low on oil. Despite being under warranty, Norman Hyundai advised against adding oil, claiming it would void the warranty. After seeking advice from another dealership, it was discovered that the engine had sludge and required replacement, costing $16,000 excluding labor. Further investigation revealed that Norman Hyundai had sold the same problematic Infinity to another customer without disclosing its issues. Efforts to resolve the situation with Norman Hyundai proved fruitless. Sales manager Jeff Grisham was unprofessional and uncooperative, denying any responsibility and even lying about previous interactions. Despite promises to rectify the situation, they failed to provide adequate solutions. Ultimately, the loan for the Infinity was not funded due to discrepancies, leading to the return of the vehicle to the dealership. However, Norman Hyundai breached the contract by selling my trade-in vehicle and mishandling the license plate, causing unnecessary inconvenience and frustration. In conclusion, my experience with Norman Hyundai was marred by deceit, incompetence, and disregard for customer satisfaction. I strongly advise against doing business with them, as their actions reflect a lack of integrity and professionalism. More

Great experience buying here from Malachi. Dude works hard to help and made the entire process easy and painless. Dude works hard to help and made the entire process easy and painless. More