Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your positive experience at Norman Hyundai. We're thrilled to hear that our team provided you with an easy and hassle-free car buying process from start to finish. It's great to know that our sales representative, Malachi, was able to assist you professionally while being friendly and accommodating. At Norman Hyundai, we take pride in our commitment to providing excellent customer service. We aim to make the car-buying process as straightforward and transparent as possible, and we're delighted to hear that we met your expectations. We appreciate your business and thank you for choosing Norman Hyundai as your preferred dealership. If there's anything else we can do for you, please don't hesitate to contact us. We look forward to serving you again in the future. Servicing You and Nothing Else! The Norman Hyundai Team

Norman Hyundai responded

Thank you for taking the time to share your experience with us! We're thrilled that you found our selection of cars to your liking and appreciated our pricing and customer service. Malachi will be delighted to know he made a positive impression on you. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Hey there! Thank you for the awesome review! 🚗 Malachi and Victoria are thrilled to have been part of your first car-buying adventure and to have made it stress-free for you. They're the dynamic duo! And of course, Jake, who is in finance, deserves a big high-five for keeping everything running smoothly. We hope you're enjoying your new ride, and if you ever need anything, we're here for you! Servicing You and Nothing Else! Your team at Norman Hyundai!

Norman Hyundai responded

Thank you for taking the time to share your positive experience with Malachi at Norman Hyundai! We are thrilled to hear he was unique and extraordinary in helping you and your family. Our team takes pride in providing exceptional customer service, and it's lovely to know that Malachi went above and beyond to assist you. We appreciate your business and look forward to serving you in the future. Please don't hesitate to reach out if you need any further assistance. Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your experience with us! We're thrilled that Malachi provided exceptional service and made your first leasing experience smooth and easy. It's lovely to know that our email and text communication options were helpful for you, especially considering your auditory processing issues. We understand the importance of accommodating our customers' needs and preferences, and we're glad we could provide you with a hassle-free experience. Enjoy your new vehicle, and if you ever need anything in the future, don't hesitate to reach out to us! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your positive experience with Norman Hyundai! We are thrilled to hear that Malachi and Jessica provided exceptional customer service and made the car-buying process seamless and easy for you. Our team is committed to providing our customers with top-notch service and transparency throughout the entire process, so we are grateful to hear what you experienced during your visit. We understand that car-buying can be stressful and time-consuming, but we are glad that Malachi could help you get off the lot in half the time and that Jessica could assist you over the phone with any questions. We strive to provide our customers with a hassle-free experience, and we are thrilled to hear that you had a 10/10 experience with us. Thank you again for choosing Norman Hyundai, and we hope to continue to serve you in the future. Please don't hesitate to reach out if you have any further questions or concerns, and we will be happy to assist you in any way we can Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Looks like you took the "shortcut" to satisfaction! While others were stuck in the traffic of tedious negotiations, you breezed through the lanes of efficiency and expertise. Your journey from frustration to fulfillment at Hyundai of Norman was a smooth ride indeed! Kudos to Jessica for setting the wheels in motion and to Malachi for steering you in the right direction. With a team that knows the ins and outs of the tax code, you found your oasis of honesty and assistance. Here's to more seamless transactions and fewer roadblocks in your future! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your feedback with us. We're glad that Malachi provided you with excellent service and transparency during your vehicle search. It's important to us that our customers feel heard and informed throughout the process. However, we're deeply concerned about your experience with our financing department. We want to assure you that our dealership does not tolerate deceitful and underhanded tactics. Our finance department provided you with full details and did not attempt the actions stated in your allegations. We apologize for any inconvenience or frustration caused by the finance representative's behavior and the unnecessary delay in finalizing your paperwork. This is certainly not the level of service we strive to provide. Your feedback is invaluable to us, and we will address these concerns internally to ensure that all of our customers receive the respectful and efficient service they deserve. Thank you for bringing this to our attention, and please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make things right. Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

It sounds like Billy brought more than just expertise to the table—he has a dash of humor and personality, too! His deep knowledge of Genesis vehicles and quick responses to your questions made the car-buying experience a breeze. Who says car shopping can't be fun? Thanks for sharing your positive experience, and here's to many miles of enjoyment in your new Genesis! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We're delighted to hear that you enjoyed your visit to our dealership despite our ongoing renovations! Creating a clean and welcoming environment for our customers is a top priority, and your positive feedback is greatly appreciated. Our commitment to improving our facilities is a reflection of our dedication to serving our customers and community better. Thank you for recognizing our efforts, and we look forward to welcoming you back to our fully renovated dealership in the near future! Servicing You and Nothing Else! Your team at Norman Hyundai