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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
5,992 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,992 reviews

March 15, 2026

This dealership is very clean, nice, and every employee makes sure you’re being taken care of. More

by lstevens7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Asus
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Mar 15, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted the clean environment and staff attentiveness left a great impression. Thank you for choosing a used Toyota Camry and sharing your experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 15, 2026

Straight forward and fair. No hassle. Carmine Liuzzi took great care of us. Very friendly staff. More

by Jguin76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Guin! Thank you for leaving us this five-star review and kind words about Carmine from our sales team at Norm Reeves Toyota Dallas! We'll see you next time!

March 14, 2026

Shelly provided great service! In and out very fast. Very attentive and kept me in the loop about what was going on with my vehicle. More

by olga_puente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 14, 2026

Fue una compra rapida, lo recomiendo, fue muy util la ayuda de mimi, cambie de corolla a un camry y fue genial, recomendado. More

by peinadoas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Norm Reeves Toyota Dallas responded

How wonderful that switching from your Corolla to a new Toyota Camry Hybrid went smoothly. Mimi’s guidance made the process fast and straightforward. We appreciate your recommendation and look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 14, 2026

Norm Reeves Toyota of Dallas did a very good job with my wife and I on the purchase of a new Highlander. Pedro Cachay was helpful and very knowledgable. The finance went smoothly and Pedro also set me up wi More

by naphil200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled to hear Pedro guided you and your wife smoothly through your Toyota Highlander purchase and finance process. It’s great that he connected you with our service team as well. We look forward to welcoming you back for your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 13, 2026

Mr. Octavio is a wonderful person and salesperson, he treats everyone with respect and kindness More

by silvcescobar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Silvcescobar! Thank you for leaving this five-star review and kind words for Mr. Octavio from our sales team at Norm Reeves Toyota Dallas! We'll see you next time!

March 13, 2026

Excellent person and employee one of the best. Thanks Pedro Cacau for your amazing help with my Tacoma More

by terellonembhard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted you had such a positive experience with your new Toyota Tacoma. Pedro was happy to assist and we appreciate you choosing us. We look forward to seeing you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 12, 2026

Shelly. is the best amd always goes above and beyond to make sure everything goes smoothly More

by katieoffutt10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted to hear Shelly provided attentive support and made your Toyota Highlander service run smoothly. Thank you for trusting our team with your vehicle and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 12, 2026

It seemed like we waited for an unexpected long time to complete a simple cash purchase. More

by bill.arnquist
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunni Rowe
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Mar 12, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your positive rating and for taking the time to share your feedback with us. We’re truly sorry to hear that your visit involved a longer wait than expected, especially for a simple cash purchase. That’s not the experience we aim to provide. Your comments help us identify where we can improve, and we’ll be reviewing our processes to ensure transactions are handled more efficiently. We appreciate your patience and hope to deliver a smoother, quicker experience the next time you visit. Thank you again for your feedback—we value it and you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Mar 12, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your positive rating and for taking the time to share your feedback with us. We’re truly sorry to hear that your visit involved a longer wait than expected, especially for a simple cash purchase. That’s not the experience we aim to provide. Your comments help us identify where we can improve, and we’ll be reviewing our processes to ensure transactions are handled more efficiently. We appreciate your patience and hope to deliver a smoother, quicker experience the next time you visit. Thank you again for your feedback—we value it and you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 12, 2026

El tramite fue excelente muy facil y rapido Sin ningún problema fácil y al instante More

by Michael
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Norm Reeves Toyota Dallas responded

It is wonderful to hear the process was quick and straightforward for your Toyota. Mimi and our team are delighted everything went smoothly and was completed right away. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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