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Norm Reeves Hyundai of Irving
Irving, TX
1,510 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,510 reviews
July 15, 2025
Shane Blakely and Rodney King were phenomenal. I’ve been incredibly busy with work and they made sure to be as efficient and friendly as they could while helping me. Will 100% be getting my next f I’ve been incredibly busy with work and they made sure to be as efficient and friendly as they could while helping me. Will 100% be getting my next family vehicle from this dealership and through them two if at all possible. More
by Victor Castro
Verified Customer
July 14, 2025
The dealership was very efficient and professional. Our salesman Louie was very knowledgeable about Elantras and showed his creditable knowledge. Our salesman Louie was very knowledgeable about Elantras and showed his creditable knowledge. More
by shudnall
Employees Worked With
Louie M
July 14, 2025
My service advisor, Sam was so patient and kind. He made me feel heard and addressed all of my questions and concerns. The staff overall was friendly and the customer lounge was clean and welcoming He made me feel heard and addressed all of my questions and concerns. The staff overall was friendly and the customer lounge was clean and welcoming More
by jmoritz2001
Employees Worked With
Sam
July 12, 2025
Doyle provided exceptional care in helping my wife and I purchase a new car for our growing family purchase a new car for our growing family More
by Eric Collins
July 11, 2025
Everyone was very helpful and. Very knowledgeable about my car and service Everyone was very friendly. And I appreciate the young man who washed my car and cleaned the inside. Very knowledgeable about my car and service Everyone was very friendly. And I appreciate the young man who washed my car and cleaned the inside. More
by nthorton
Employees Worked With
June 29, 2025
From the moment I arrived the staff made the process easy and pleasant. Even after I had to bring my car back the next day, Natalie set it all up for me. and pleasant. Even after I had to bring my car back the next day, Natalie set it all up for me. More
by ljlortscher
Employees Worked With
Other Employees :
Steven? Or Bryan the 1st time. Plus the sweet gal that helped me with my rental. Sully the second time.
June 27, 2025
Lack of communication and miscommunication is a major problem with this dealership. When a customer’s car is in the shop, clear and consistent communication is essential. It builds trust by keeping t problem with this dealership. When a customer’s car is in the shop, clear and consistent communication is essential. It builds trust by keeping the customer informed about the issue, repair timeline, and costs. Regular updates ease stress and prevent misunderstandings, especially if delays or changes arise. More
by melissajklug
Employees Worked With
n/a
June 27, 2025
I bought my car here brand new 21 years ago - Steve, Ken and David (shop foreman) keep her running - LOVE those guys and Amanda too. They are awesome and help me to know what needs to be prioritized to be and David (shop foreman) keep her running - LOVE those guys and Amanda too. They are awesome and help me to know what needs to be prioritized to be fixed first. More
by echeckley
Employees Worked With
Steven Lake, Ken Demarest, David Bruce and Amanda
