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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,432 Reviews

2,432 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 23, 2024

It was last minute and they worked me in, provided Uber service for me to wait at home which allowed me to work during that time which normally would be wasted just sitting. More

by Txtrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We’re glad you had a positive experience, and we hope to see you again in the near future.

August 23, 2024

Fast service! Great service Amanda! Thank you for taking care of my car. Appreciate you More

by Numewc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review means a lot to us! We're glad to hear that Amanda took excellent care of your car. Thank you for choosing us, and we’re here to help with anything you need.

August 23, 2024

Good service as always, and as I expected. . I will definitely use them again next time. More

by shirljd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! If you ever need anything else, our team is here to help.

August 23, 2024

Overall the experience was pretty good. Did have a few issues in finance. But everything did work out well. Katie the sales representative was amazing. Super sweet super realistic and just More

by daisylopez524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review! We're thrilled to hear you had a great experience with Katie during your visit with us. Come back and see us soon!

August 23, 2024

Great customer service and the job well done Will come back for future services Thanks! More

by Narayan.Rajpurohit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad you had a great experience with us! Your 5-star review means a lot. We hope to see you again soon!

August 23, 2024

Great service Very helpful in parts & Rod was a 10 all the way Parts Has been Great everytime More

by sachse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent review! We're delighted you enjoyed your visit. Our doors are always open for you!

August 22, 2024

Awesome people to work with honest and straight forward glad to see good people working at this place More

by balchat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is our top priority, and we’re thrilled to see your positive feedback! We hope to see you again soon.

August 22, 2024

This was my first visit to this dealership. This was also the first time I had to approve or decline additional services recommended for my vehicle using my smart phone. It worked out ok. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Martha, we’d like to learn more about your recent visit so we can make sure your next one is a 5-star experience! Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

August 22, 2024

The Parts Man. ROD did a Superb Job Dealing with my Wife. She will continue coming to your Dealership as a result of the way he took care of her More

by sachse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Parts Dept. 5 Star
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your 5-star rating and kind words for Rob! We're glad t hear you and your wife enjoyed our service. Let us know if there is anything else you need!

August 22, 2024

Professional, smart, outstanding, customer, service, kind, and fun. I happily recommend this to my friends and family for sales and service! More

by drjohnggremmels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic 5-star review! We’re so happy you had a great experience. Visit us anytime, we’re here to help!

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