Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,429 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
Definitely super friendly and quick. They left my car nice and tidy. Recommend going if you need something fixed with your car. They left my car nice and tidy. Recommend going if you need something fixed with your car. More
Michael Wright is a very dedicated service advisor. He is customer focused. He made sure the work was done to my satisfaction. He even went above and beyond the call of duty to show me a feature on my He is customer focused. He made sure the work was done to my satisfaction. He even went above and beyond the call of duty to show me a feature on my Honda that I have been trying to find for several weeks. More
In light of the fact, this Honda Dealership (building) where we purchased, we appreciate Service. Took more time than which we waited (4 hours & some). Vehicle is working well - Thank You where we purchased, we appreciate Service. Took more time than which we waited (4 hours & some). Vehicle is working well - Thank You More
Tim Keller was great to work with and communicated with me every step of the way. me every step of the way. More
My service advisor Dennis was fantastic! I brought my car in for an emissions problem and after the work was done the light came back on the day after I picked it up. I called Dennis and he I brought my car in for an emissions problem and after the work was done the light came back on the day after I picked it up. I called Dennis and he told me to bring it in first thing this morning, Dennis got me an UBER to get back to work, telling me my car was going in as a priority by 10:50 this morning he was calling to tell me that the problem was fixed and that it was super simple and I wasn’t being charged! After dropping two grand on my five year old car that was absolutely best case scenario. I’ve been going to that dealership for years just for the service I receive and will continue to do so! More
Probably the best experience I have had dealing with dealership service departments. Everyone i encountered was over the top friendly and well knowledged about their vehicles and even ones not theirs. dealership service departments. Everyone i encountered was over the top friendly and well knowledged about their vehicles and even ones not theirs. More
Very bad representative. No customer services skills whatsoever. Very disrespectful and unprofessional. If this guy works for me, he will not help the company succeed and I w No customer services skills whatsoever. Very disrespectful and unprofessional. If this guy works for me, he will not help the company succeed and I will have to get rid of him right away More
Angel did nothing for me. Just an extra layer to deal with. Service was fine, but EXTREMELY slow. Over an hour and a half for an oil change. Hated all the text messag Just an extra layer to deal with. Service was fine, but EXTREMELY slow. Over an hour and a half for an oil change. Hated all the text messages that didn’t have useable information. More