Norm Reeves Honda Superstore North Richland Hills - Service Center

My Service Manager Eric was very good. The job took a longer time than expected because of the weather, but he kept the communication lines open. The job took a longer time than expected because of the weather, but he kept the communication lines open. More

The workers are amazing to work with and they are friendly and helpful the whole time. Amazing group of people. friendly and helpful the whole time. Amazing group of people. More

Tommy took care of my needs, texted me when the car was ready as well as tried to contact me via phone. Went well! ready as well as tried to contact me via phone. Went well! More

I'm always served in a timely manor even if it's busy which I appreciate, they are always honest and make sure I know about any recalls and schedule a time to fix them I which I appreciate, they are always honest and make sure I know about any recalls and schedule a time to fix them I More

The Norm Reeves dealership contacted me to inform me that parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the s parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the service appointment as scheduled, the service associate also added the A1 service needed as was shown on my vehicle's display. Since the services needed were to require a significant time to complete, the service associate arranged a ride home as well as a ride back to the dealership when the servicing was complete. I now have a well serviced Ridgeline and sm very pleased with the interaction I had with all who were part of this activity at Norm Reeves Honda deslership. More

Excellent service from Anthony I will ask for him again the next time I am there the next time I am there More

After a bad experience with my closest Honda dealership, Denton, I decided to try Norm Reeves Honda for the recall service. It was one and a half hour drive each way but I have no regrets. The customer se Denton, I decided to try Norm Reeves Honda for the recall service. It was one and a half hour drive each way but I have no regrets. The customer service was amazing. Zack kept me up to date on the progress. What I liked most was that I was not bombarded with "what I should get done", and only did what needed to be done. Also, I'm giving a 6th star for the chocolate chip cookies. More

The employees I dealt with were very courteous and helpful. The service performed was very quick. helpful. The service performed was very quick. More

Always get great service! Very pleased with the work we need done. They keep us informed on progress and any additional needs. Very pleased with the work we need done. They keep us informed on progress and any additional needs. More

Great service department and very professional. They don’t pressure you and explain to you what is needed. Very clean and very friendly. They don’t pressure you and explain to you what is needed. Very clean and very friendly. More