Norm Reeves Honda Superstore North Richland Hills - Service Center

In January they took off splash shield to change oil and did not replace it. At this oil change tried to get me to buy new one and pay for installation. Previously they did a bad job if replacing cabin air did not replace it. At this oil change tried to get me to buy new one and pay for installation. Previously they did a bad job if replacing cabin air filter. Vefore that problem with taking part I needed from wheel lock set wgen rotating tires. Every time I use this service center I have to return for problems. The only thing that made me eating thus center as a 3 instead of a 1 was the nice service advisor, Kellar. Doubt I will use thus center fir the service items that are soon due to be done. More

Shouldn’t take 1 1/2 hours to get a new key. Overpriced service. Couches are uncomfortable. Overpriced service. Couches are uncomfortable. More

I was disappointed that when I picked up the car it was not cleaned. I recently moved here from Colorado springs. Every time I took my car in to the Honda dealer there, I always received it washed and unde not cleaned. I recently moved here from Colorado springs. Every time I took my car in to the Honda dealer there, I always received it washed and under the hood was alwsys wiped clean. More

Excellent service. Eric was amazing and helped with everything that I needed done. Appreciate it Eric was amazing and helped with everything that I needed done. Appreciate it More

I have always been pleased with the quality of service on my Honda Pilot. Service representatives always explain what needs to be done during routine maintenance. In this visit Zachary Frausto was very tho my Honda Pilot. Service representatives always explain what needs to be done during routine maintenance. In this visit Zachary Frausto was very thorough in explaining the required (and optional) maintenance. More

Amanda and the service manager corrected the issues from the prior visit. We were pleased with our visit. the prior visit. We were pleased with our visit. More

Horrible service with service team in 2022, just for me to communicate and issue and experience a bad experience in 2024, after trying to avoid going back to them to assess their work, previously. to communicate and issue and experience a bad experience in 2024, after trying to avoid going back to them to assess their work, previously. More

I really had a nice time while I was purchasing my new civic. I would highly recommend norm reeves service to anyone that asks. civic. I would highly recommend norm reeves service to anyone that asks. More

WAS TAKEN CARE VERY WELL BY NATHANIEL AND WANT TO GIVE HIM A BIG THANK YOU FOR HIS HELP HIM A BIG THANK YOU FOR HIS HELP More

Great service, fantastic trustworthy advisors. I always take my Honda Odyssey here fir sercice. Zachary is awesome I always take my Honda Odyssey here fir sercice. Zachary is awesome More