Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,609 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
After a bad experience with my closest Honda dealership, Denton, I decided to try Norm Reeves Honda for the recall service. It was one and a half hour drive each way but I have no regrets. The customer se Denton, I decided to try Norm Reeves Honda for the recall service. It was one and a half hour drive each way but I have no regrets. The customer service was amazing. Zack kept me up to date on the progress. What I liked most was that I was not bombarded with "what I should get done", and only did what needed to be done. Also, I'm giving a 6th star for the chocolate chip cookies. More
The employees I dealt with were very courteous and helpful. The service performed was very quick. helpful. The service performed was very quick. More
The Norm Reeves dealership contacted me to inform me that parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the s parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the service appointment as scheduled, the service associate also added the A1 service needed as was shown on my vehicle's display. Since the services needed were to require a significant time to complete, the service associate arranged a ride home as well as a ride back to the dealership when the servicing was complete. I now have a well serviced Ridgeline and sm very pleased with the interaction I had with all who were part of this activity at Norm Reeves Honda deslership. More
Amazing set of people, my whole family got our cars from there and we will continue to purchase vehicles at said establishment. there and we will continue to purchase vehicles at said establishment. More
All people was real professional from the tech to the first person making the appointment even the tech call me to check if everything was running smoothly.call me at 9724009018 first person making the appointment even the tech call me to check if everything was running smoothly.call me at 9724009018 More
Good customer service and complete the work that you need done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White an done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White and Kirby Jackson More
Dennis and Elizabeth are awesome. They are always informative and quick to answer questions. Thank you. They are always informative and quick to answer questions. Thank you. More