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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,609 Reviews

2,609 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 21, 2025

Always great service. They ensure recommend what is good for the customer. Very professional service team. More

by Mustafa Jilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much for your 5 star rating, Mustafa! Our team is happy to help, even after you drive off the lot. Call us with any questions and we'll have answers!

January 21, 2025

Excellent service from Anthony I will ask for him again the next time I am there More

by jilliantrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for giving our team a 5-star rating, Jillian! Anthony is great when it comes to going the extra mile and ensuring the job is done right. If there is anything else our team can do to help, just let us know. We look forward to seeing you again!

January 21, 2025

After a bad experience with my closest Honda dealership, Denton, I decided to try Norm Reeves Honda for the recall service. It was one and a half hour drive each way but I have no regrets. The customer se More

by dparkers524
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your vehicle got the recall work it needed! Zack is dedicated to his craft and making sure each car that leaves is ready for the road ahead. The cookies are an extra sweet note, and we're glad you enjoyed them! Please visit us again any time your vehicle needs expert Honda service.

January 21, 2025

Always get great service! Very pleased with the work we need done. They keep us informed on progress and any additional needs. More

by Jan_Schad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty in relying on our service department to maintain your Honda, Jan! We're happy that you receive regular updates and continue to support us. Thank you, and feel free to contact us online for your next appointment!

January 21, 2025

The employees I dealt with were very courteous and helpful. The service performed was very quick. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda was up to your expectations, Cathy! Our service team prides themselves on providing quality service with efficiency and a smile. Thanks for the nice review, and we hope to see you again!

January 21, 2025

The Norm Reeves dealership contacted me to inform me that parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the s More

by Tom_Ignasiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like a very satisfying service visit for your Honda Ridgeline, Tom! We're glad that your truck is back in order, and you'll feel confident going out on the road. That was a good idea that you used our shuttle service, so that you could go back to your own schedule. Thank you, and we'll be ready to help you again!

Jan 22, 2025 -

Tom_Ignasiak responded

I plan to be back at my next service interval. Thanks for the good experience.

January 21, 2025

Amazing set of people, my whole family got our cars from there and we will continue to purchase vehicles at said establishment. More

by Chance Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

How flattering that your whole family has relied on our dealership for your cars, Chance! We appreciate your loyalty, and we hope that you're all enjoying your vehicles. If you're in the market for accessories, please reach out. Thank you, and we'll see you soon!

January 21, 2025

All people was real professional from the tech to the first person making the appointment even the tech call me to check if everything was running smoothly.call me at 9724009018 More

by glorianoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for rating us 5 stars Gloria! Our team is honored by the perfect score. It motivates us to keep doing great work!

January 20, 2025

Good customer service and complete the work that you need done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White an More

by Alysiaalexandraa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermiah White, Kirby Jackson
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Jermiah and Kirby want to send the thanks right back at you! We are grateful that you chose our dealership for your car buying needs. Whenever you have questions, we have answers. Give us a call and we'll be there to help!

January 20, 2025

Dennis and Elizabeth are awesome. They are always informative and quick to answer questions. Thank you. More

by Smilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know we hit the mark. Dennis and Elizabeth are especially grateful for your 5-star review. We’re looking forward to serving you again!